Jeffrey Stevens Email & Phone Number

Philadelphia, Pennsylvania, Us

Consultancy specializing in bringing best human resources innovations and practices to small and large organizations. A thought partner to chief HR and other C-suite executives seeking workforce improvements, engagement and satisfaction. Able to help shape implementations and HR reinvention, creatively and with expert communications strategies, so to insure little to no organizational disruption.

Philadelphia, Pennsylvania, Us

Held P&L accountability for HR functions and activities, working with other senior leaders on the organizational mission and vision. Oversaw talent acquisition and retention, performance management, succession planning, labor relations, and IT systems management. Focused efforts on building the people integration, tools, and capabilities to create a new and unified culture for a newly merged system. Led a team of 5 direct and 200 indirect reports, and manage the Board Executive Compensation and Human Capital Committee. Among my achievements:❖Created and launched breakthrough employee portal with primary tenets of Connect, Learn, and Grow. Enabled orchestration of content that created communities (Wellness, Diversity, Recognition, HR Benefits, and Enterprise Leadership) and facilitated communications among different audiences. Gained thousands of weekly users within 9 months.❖Integrated 6 departments into HR Centers of Excellence and HR business partners focused on integration and change management. Resulted in singular systems and cleaned data that enable the development of workforce metrics and scorecards.❖Facilitated benefits cost decrease in 2019 as well as payroll savings through decisions on unifying insurances, leave-time programs, and pay practices (under 2% overtime, zero use of agencies, and labor expense at 45% of budget). ❖Generated savings leading a group of 20 from different organizations through the RFP process and the evaluation/implementation of a new third-party administrator.❖Achieved annual FTE improvement through vacancy management, voluntary reduction programs, and adjustments to schedules.❖Infused new energy within the talent development and management function by creating a series of talent-based solutions, including new leadership competencies, a curriculum and learning programs, performance tools, a values campaign, and recognition programs.

Rochester, Ny, Us

I directed the strategic and tactical initiatives of the HR organization for the clinical footprint, including multiple hospitals and operations. I managed organizational development, talent recruitment and acquisition, compensation and benefits, labor relations, and learning/development functions. Past successes: ❖Built a strong and sustainable HR function, including forming a team building program that involved orchestrating numerous retreats (~2,000 in 4 years) and creating a stellar library of culture modules.❖Achieved Press Ganey recognition for driving patient and employee satisfaction improvements over a 3-year period that led to a Top 10 Percentile ranking.❖Sustained online programming and classroom instruction offerings to 1,500 leaders that are anchored by 8 Leadership Competencies.❖Created the talent management portal myPath for 18K employees that serves as the sole learning and performance management system for the organization, delivering learning in a single, unified manner.❖Led the redesign and centralization within Ambulatory Care of administrative and revenue cycle positions that affected 1,500+ team members. Formed a singular registration and points-of-contact as

I managed all HR activities that included day-to-day labor relations involving 8 unions. I directed a series of improvement projects that included a consolidation of units, launch of a 20K sq. ft. ambulatory building, emergency preparedness program, and workforce redesign initiatives. I am proud to have: ❖Created the entire HR infrastructure for the organization. Embedded HR professionals into like-unit assignments that improved the overall organizational culture and behavior. Additionally, led Lean work improvements on a local scale.❖Demonstrated crisis management skills through actions during a 1-day labor strike, including contracting for temporary labor (replacing 2,500 nurses with ~800 nurses from nationwide locations). ❖Achieved $50M+ in contract improvements per year through negotiations and interactions with 8 long-standing unions.❖Drove 6 key annual mandatory job requirements to dramatic 100% compliance improvement through consolidation of HR, payroll, and learning systems.❖Improved payroll by ~$35M through a sustained focus on overtime. Utilized 3-dimensional report inputs on key finance/HR data that enabled effective management of vacant positions.

I directed all HR functions for a critical community health system that included a 120-bed hospital, nurses association, nursing home, and retirement community. Notably, I:❖Achieved favorable outcomes in collective bargaining with the Massachusetts Nurses Association and the SEIU. Persuaded the Federal Courts against mandated staff levels.

I previously served as Vice President of Human Resources, Berkshire Healthcare Systems; Associate Director of Human Resources, Hebrew Immigrant Aid Society (HIAS); Field Examiner, National Labor Relations Board, Region 29

Master Of Science, Labor And Industrial Relations

Bachelor Of Arts - Ba, Economics