Jianhui Yuan Email & Phone Number

Calgary, Ab, Ca

Edson, Alberta, Canada

⬧ Managed SCCM (ManageEngine) environments, including software deployment, Endpoints Management, and patch management, improving system reliability by 30%.⬧ Managed systems (HR, Accounting, ICT, 911CAD) and implemented robust access security, solidifying system integrity.⬧ Refined security protocols and led threat detection and incident response initiatives, mitigating cybersecurity risks.⬧ Conducted detailed system audits and vulnerability assessments to secure critical infrastructure, reducing risks by 40%.⬧ Automated data backup processes, improving data recovery and reducing operational risks.⬧ Acted as a Tier III technical resource, resolving advanced user problems and escalating critical issues to appropriate teams.⬧ Developed operational documentation and training materials (such as SharePoint)to ensure seamless knowledge transfer.⬧ Partnered with cross-functional teams to streamline data backup processes, enhancing data recovery capabilities and reducing operational risks.⬧ Pioneered innovative solutions for system reliability, driving continuous improvement in critical infrastructure performance and user satisfaction.⬧ Spearheaded system enhancements including system performance and user satisfaction.⬧ Conducted thorough ICT system analysis, identifying critical improvement areas. Refined security protocols and streamlined data backup processes.⬧ Developed a predictive maintenance tool, significantly reducing system failures. Implemented a new ticketing system, expediting issue resolution.

St Catharines, Ontario, Canada

⬧ Founded and managed EduNaissance International Inc., overseeing all aspects of the business, from IT strategy to operational execution, ensuring growth and sustainability.⬧ Conducted comprehensive business analysis to identify opportunities, define requirements, and implement tailored IT solutions to meet client needs.⬧ Led the complete lifecycle implementation of advanced Learning Management Systems (LMS) and Student Information Systems (SIS), including design, development, hosting, and ongoing maintenance.⬧ Spearheaded full-stack development projects utilizing JavaScript, React, and Node.js, achieving a 30% improvement in operational efficiency.⬧ Designed and integrated third-party and custom APIs, reducing manual processes by 25% and enabling seamless data flow across systems.⬧ Championed user-centric design principles, creating prototypes and mock-ups that enhanced product usability and boosted customer satisfaction.⬧ Led cross-functional teams to ensure project objectives were delivered on time, maintaining alignment with stakeholder goals.⬧ Developed and executed IT infrastructure strategies, improving system performance and reducing costs.⬧ Authored detailed technical and business documentation, including functional specifications and user stories, to ensure clear team communication.⬧ Oversaw ERP and CRM system implementations, driving a 20% increase in data accuracy and reporting efficiency.⬧ Facilitated change management initiatives to streamline processes and improve team adoption of new systems and tools.

Calgary, Alberta, Canada

⬧ Finished LMS/SIS implementation, especially served the alignment with user requirements and process improvements.⬧ Drove IT operations optimization, achieving a 20% cost reduction⬧ Implemented LMS and SIS, enhancing user experience⬧ Conducted system audits, resolving 95% of vulnerabilities⬧ Led IT security training sessions, boosting team proficiency by 40%⬧ Spearheaded IT operations optimization initiatives, driving substantial cost reductions while enhancing operational efficiency across departments.⬧ Facilitated cross-functional workshops, aligning IT strategies with organizational objectives and fostering interdepartmental synergy.⬧ Redesigned IT support processes, significantly improving response times and elevating user satisfaction throughout the institution.⬧ Pioneered IT infrastructure upgrades, streamlining operations and enhancing system performance across departments⬧ Orchestrated implementation of advanced LMS and SIS platforms, improving user experience and institutional efficiency.⬧ Conducted comprehensive system audits, identifying and resolving critical vulnerabilities to fortify institutional cybersecurity.

• Identify issues, analyze information and solve problems (Moodle and D2L).• Use critical thinking to break down problems, evaluate solutions and make decisions.• Participate in team-building activities to enhance working relationships.• Learn and apply new skills to daily tasks to improve efficiency and productivity.• Collaborate with team members to achieve target results.• Use coordination and planning skills to achieve results according to schedule.

Nanjing, Jiangsu, China

⬧ Led the creation of a Finance undergraduate program, driving a 30% increase in enrollment⬧ Developed and implemented curriculum for over 50 courses, spanning multiple departments⬧ Maintained computer lab functionality, enhancing research and experimental capabilities⬧ Improved lab connectivity through installation and maintenance of cabling/CAT connections⬧ Spearheaded online learning module creation, boosting student engagement and paving the way for interactive educational experiences.⬧ Facilitated interdepartmental cooperation to align curriculum with industry needs, ensuring graduates' readiness for evolving job market demands.⬧ Implemented data-driven strategies to measure and enhance program effectiveness, leading to improved student outcomes and departmental efficiency.⬧ Pioneered online learning modules, revolutionizing student engagement and fostering interactive educational experiences in the digital age.⬧ Spearheaded Finance program development, driving substantial enrollment growth and aligning curriculum with evolving industry demands.⬧ Orchestrated cross-departmental initiatives to enhance curriculum relevance, ensuring graduates' readiness for dynamic job market challenges.

Master Of Business Administration - Mba, Business Administration And Management, General

Doctor Of Philosophy - Phd, Financial Engineering

Bachelor Of Engineering - Be, Computer Science