Jeffrey Tyree Email and Phone Number
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Jeffrey Tyree personal email
Experienced Manage Services professional managing and delivering enterprise infrastructure solutions and security services for global clients successfully for over 25 years. Accountable for delivering contractual deliverables and overall client satisfaction utilizing ITIL/PMI, employer methodologies, and practices. Constantly recognized for creative problem solving and maturing or developing processes to improve customer experience. • Implementation and Transition Management for Cloud Services• Implementation and Transition Management for Data Center Infrastructure Services • Implementation & Transition Management Security services • Service Delivery Management Cloud and Data Center Infrastructures• Mobilization Solution Architect for Cloud and Data Center Hosting
Logicalis
View- Website:
- logicalis.com
- Employees:
- 4264
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Managed Services Transition ConsultantLogicalis Feb 2019 - PresentUnited StatesLead transition team for new Digital Managed Services engagements. Requires customer facing, project status reporting, and meeting customer expectations. Additional responsibilities include, manage project plans, creating process/procedures, and re-solution various services during transition to meet the needs of the client and managed services• Transition managed services offerings (Azure, Network, Server, Storage, Monitoring, Security, Service Desk)• Manage Project Schedule - build project plans, status reports, budget reports to ensure successful transition• Client Relationship - host client/team kick-off, status, and solution meetings• Upsell - perform project change requests for additional business opportunities• Manage Professional Services work within the project
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Io Mobilization ManagerAccenture Dec 2014 - Oct 2018GlobalProgram Manager for infrastructure outsourcing transformation engagements. Manage global team (PMO, technology, Service Management, Service Desk, other) to onboard manage services successfully across Accenture delivery centers globally. Solutioning & estimating new pursuits based on RFP requirements. Outsourcing service offerings include:• Data Center Services - Internal/External Cloud infrastructure services• Infrastructure Managed Services- Network, Server, Storage, Database, Security, Disaster Recovery, Backup & restore, and Monitoring services• Service Management – ITSM (ServiceNow), ITIL Service Management Processes and Protocols• Solution Architecture – build transition solutions for new opportunities• Capacity Services - Staff augmentation services• End User Services - Help/Service Desk• Service Management - ServiceNow -
Io Security Mobilization ManagerAccenture Jan 2012 - Dec 2014GlobalIO Security Program Manager for infrastructure outsourcing engagements. Lead global security service offerings from sales to implementation stages to meet client security needs and contractual requirements. Principal lead for transition/implementation security services projects with staffing from various Accenture global delivery centers, or on client's site. Working experience within PCI/HIPPA environments that require audit and compliance with variety of security services domains and security tools• Managed project budget and global project teams• Infrastructure/Application Vulnerability Management • Identity & Access Administration • Infrastructure Security Management (AV, Email/Spam Filtering, Malware, Network Security, checkpoint)• Security Incident & Event Monitoring & Response • Application Security Operations
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Service Delivery ManagerAccenture Nov 2009 - Jan 2012Cincinnati, OhioManaged delivery of infrastructure service to meet or exceed both client satisfaction contractual requirements. Operational requirements; maintain contractual SLAs for all services and identify and build IT solutions to meet client changing business strategies. Lead small-medium IT projects, lead change CAB, P1/Sev1 outage remediation, maintenance windows, and manage domain run support leads for client portfolio. • Managed client enterprise infrastructures, data centers, network, Sys Admin, DBA, monitoring, storage, backups, Disaster Recovery, Service Management)• Project Management of implementation projects or environment upgrades• Resolve client operational concerns and escalations• Change, Incident, Problem Management• Plan, coordinate, and execute security vulnerability remediation activities• Client point of contact and escalation point• Client billing, operational, and SLA reporting• Client business reviews & SLA/KPI attainments• Facilitate client business reviews• Continuous improvement planning• Manage SOW and OLA commitments• Vendor & 3rd party contract management• Client reporting, trending, incident investigation and data analysis• Interact with IT and business partners, project team, external customers, and global partners across multiple accounts. • Execute RCA (root cause analysis) for all impacting outages
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Information Technology Service Delivery ManagerXerox Oct 2000 - May 2009Cincinnati, OhioManaged the delivery and implementation of multiple Xerox service offerings: call center, on site help desk, remote network management, remote system administration, dispatching, asset database, etc. utilizing Project Management methodologies. Managed client relationships and accountable for Service Level Agreement attainments, contractual obligations in collaboration with the project team for major accounts. Responsible for managing account overall account profit & loss with annual revenue of $20M+. Managed implementation of services delivery and print devices enterprise wide, North America and globally.• Utilized Microsoft Project to execute project tasks, schedules, and project plan• Communicated, tracked, and scheduled project tasks with project team• Provided proficient delivery solution• Client billing, operational, and SLA reporting• Client business reviews & SLA/KPI attainments• Manage contractual obligations• Facilitate quarterly & annual client business reviews• Monthly & quarterly reporting, trending, incident investigation and data analysis
Jeffrey Tyree Skills
Jeffrey Tyree Education Details
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Marketing & Management Information Systems -
Business -
George GroupSix Sigma Green Belt -
Loyalist CollegeItil Foundation V3 & V4
Frequently Asked Questions about Jeffrey Tyree
What company does Jeffrey Tyree work for?
Jeffrey Tyree works for Logicalis
What is Jeffrey Tyree's role at the current company?
Jeffrey Tyree's current role is Consultant - Managed Services.
What is Jeffrey Tyree's email address?
Jeffrey Tyree's email address is je****@****use.net
What schools did Jeffrey Tyree attend?
Jeffrey Tyree attended Northern Kentucky University, University Of Cincinnati, George Group, Loyalist College.
What are some of Jeffrey Tyree's interests?
Jeffrey Tyree has interest in Poverty Alleviation, Science And Technology, Children, Health.
What skills is Jeffrey Tyree known for?
Jeffrey Tyree has skills like Management, Project Management, Change Management, Business Analysis, Program Management, Business Process Improvement, It Strategy, Process Improvement, Leadership, Outsourcing, Itil, Service Delivery.
Who are Jeffrey Tyree's colleagues?
Jeffrey Tyree's colleagues are Matt Kelly, Alan Garcia, Alois Marx, Carles Nualart, Lewis Chau, Joel Junior, Scott Duncan.
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Jeffrey Tyree
Valid Passport; Ready To Work Overseas; Seeking Brand Ambassadorship In The Camp Lejeune/Ft Bragg SectorsSwansboro, Nc3yahoo.com, hilti.com, cwps.com
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