Jeffrey Uhlenhake Email & Phone Number

Dayton, OH, US

• Managed credit and collections portfolio and sold internal and third-party financing programs through several dozen branch locations.
• Decreased bad debts 90%+ and well below division budgets by coaching branch locations and through credit and collection review and direct involvement of accounts while navigating some of the worst credit risk.
• As part of #1 performing division in North America, led improvements to division financial metrics, earning recognition from senior management with Dean Albrecht trophy awarded to the team.
• Lowered portfolio risk and enhanced sales 30% by providing on-site training and coaching for branches on terms and conditions of credit approval, especially with facilitating structured approvals for high credit risk.
• Won award for highest sales finance volume first year in program and earned status as U.S. or regional leader every year.
• Generated 100% increase in captive and third-party financing programs sales volume. Collaborated with branches and provided training through mock presentations, on-site visits with customers, and webinars. Developed a.

• Managed credit and collection portfolio and provided financial consulting to key customers.
• Introduced web-based credit and collection software as Project Leader, achieving 50% staff productivity improvements by simplifying end-to-end credit processes using automation to streamline and prioritize tasks.
• Reduced past due A/R percentage 75% through direct involvement with accounts.
• Improved data integrity, credit memo processing accuracy and efficiency, and customer satisfaction ratings through participation on several cross-functional teams in conjunction with Oracle ERP implementation.