A results driven claim operations leader and business consultant with diverse experience in absence management, process improvement and product development in the life, leave, disability management industry. As a collaborative business partner, I'm recognized for my ability to navigate a complex and ever evolving group benefit environment, leveraging lean management principles to eliminate waste and improve process. I have a proven ability to lead through organizational change, develop talent and create high performance teams to deliver exceptional quality and results, but equally important, to provide empathy and hope to claimants during a difficult time, helping them return to the work that they love. Core Competencies: * Lean Management* Short Term Disability* Long Term Disability* Life Claim, Waiver Premium* FMLA* Accommodation/ADAAA* Total absence management* Talent selection and development* Project leadership* Product development* Operational performance* Customer relations * Data analysisDesignations:Certified Leave Management Specialist (CLMS)Disability Healthcare Professional (DHP)Disability Income Associate (DIA)Health Insurance Associates (HIA)Managed Healthcare Professional (MHP)
Listed skills include Insurance, Claim, Claims Management, Disability Insurance, and 24 others.