I'm a Business Professional with over thirty years experience working in the customer and technical service industry.Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Committed to quality performance with an ability to learn new procedures quickly. I am continually attending classes and workshops to hone my crafts. I'm currently enrolled in the Teach4Life Customer Service Employment Skills Training Course. And I have received numerous commendations and accolades for my superior, innovative skills in successfully resolving customer issues and complaints while remaining within the guidelines of company policies. I am an active A.W.A.N.A. Youth Ministries leader, choir member and work with senior citizen teaching computer literacy.