Product management for our services that include compliance, quality, and safety. Interested in how we can help? Look at our products here or reach out to me: https://www.symplr.com/products/symplr-compliance

Oversight of the Health Informatics programs at University of Denver. See our offerings here: https://universitycollege.du.edu/hinf/

Health Management program

I work as a content editor for Project Management and Small Business content for Forbes. https://www.forbes.com/advisor/author/jeff-weide/

SHAPE Consulting understands the needs of organizations are different. We focus on creating the right solution to fit the "shape"of your needs.

Presentations on multiple concepts to include Leadership, Strategy, Lean, Project Management, Management Coaching, and System Integration.

Taught Computer Information Systems (CIS) and Business courses online for Colorado Community College System (CCCS). Outstanding Faculty Award - 2018

Operational manager for COVID rapid response testing through CDPHE. Oversight of 125+ COVID testers, logistics, and scheduling.

Adjunct Faculty and Course Designer for Project Management program. Develops, instructs, and reviews program material for undergraduate and graduate programs.

Provide development and critical analysis of multi-year strategic and facility plans for healthcare clients. Work together with executives, leaders, and front-line staff to develop program models and schematic designs for facilities. Analyze workflows and systems to optimize patient experience, improve output, and reduce staff burnout. Oversaw Operational Planning to include workflow design for a client’s new $762M ambulatory surgery center. Provided market forecast and consumer trends for healthcare markets at a regional and national level.

Director of Process Improvement (July 2016 – March 2018, Aug 2018-Present); Corporate Compliance Officer (December 2016 – September 2017)Led all performance improvement activities for 20-clinic community health system. Facilitated system-wide quality, patient safety, and program initiatives impacting operational and clinical missions. Provided training and coaching to managers and directors on proper use of resources and effective improvement capabilities. Acted as organization’s authority on compliance. Department Oversight: Oversaw activities of the Offices for Compliance & Quality and for Professional Development.  Corporate Compliance: Appointed by Board of Directors to temporarily serve as Executive-appointed Officer for all compliance functions of the organization. Point of contact for HIPAA, HRSA, AAAHC, and state regulatory agencies.Key Achievements: Coached clinical personnel on evaluation and running of clinical quality studies. Improved quality outcomes for 3 cancer screening programs by 15% within 12-month period. Achieved largest HRSA quality grant award for Colorado in 2017.  Orchestrated AAAHC reaccreditation site visit preparation. Received full accreditation and medical home designation. Massive clean-up of stagnant administrative functions. Removed over 400 irrelevant or outdated policies and procedures from the organization. Assisted with set-up of annual training program on online learning system. Improved leadership academy program to enhance attendance by 40% and improved employee satisfaction on program content by 175%.

Freelance work as a dissertation editor, focusing on APA, school template, and writing flow. Specializing in DBA studies for Walden University.

Lean Facilitator: Apr. 2014 - Mar. 2015Senior Lean Facilitator: Mar. 2015 - July 2016Provides coaching to executive, clinical, and support staff on strategy deployment, data analysis, change management, and continuous improvement activities. Facilitates Lean improvement events to include value stream analysis, rapid improvement events, rapid planning events, 2P/3P events (i.e. facilities, IT), and strategic intiative events. Teaches Lean quality tools and programs to both employees and external customers. Speaks at regional improvement groups on various topics for process improvement, strategic planning, and coaching.Lean Events & Projects include:* Value stream analysis for Nursing development, quality, support, and performance to include 2 additional RIEs and 6 projects.* Multiple events and projects improving clinical process flows from medication reconciliation to reduction of length of stay / left without being seen for emergency/urgent care services.* Redesign of 45,000 sqft primary care clinic* Design of 44,000 sqft primary and specialty care clinic* Reduction of improper coded bills for patient safety events* Increasing retention of pregnant patients through delivery and care for women and children* Increased efficiency in communication to hospital staff during IT downtime* Increased food quality and timeliness for inpatient eating disorder clinicCoaching Assignments include:* Acute Care Inpatient Nursing Managers* Nursing Directors for Acute Care, Behavioral Care, Research, Education, and Support Services* IT Chief, Associate Chief, and Program Managers* Emergency and Urgent Care Managers and DirectorsOther Initiatives and Programs:* Revamping New Employee Orientation presentation on Lean culture* Creating and adapting curriculum from partnering consultant firm for 5 programs for internal students* Presented to regional process improvement group on sustaining an improvement culture

Adjunct faculty for MBA and MA Business programs. Certified to teach: - BUSN 5200 Basic Finance for Managers- HRDV 5610, Training and Development- HRDV 5630, Organization Development and Change- MNGT 5650, Management and Strategy

Developed manpower standards for US Air Force Surgeon General (AF/SG). Involved with studies on health care clinics as well as administrative functions. Developed manpower standards for US Air Force work centers to include specialty studies for Wing Staff Agencies, US Air Force Academy, US Air Force Space Command, and US Air Force Cyber activities.Studies worked on include:2013 - Medical Treatment Facility Simulation Project Manager2012 - USAF TRICARE Operations and Patient Admin (Study Co-lead)2012 - USAF Pharmacies (Team Consultant, simulation and queuing activities)2012 - USAF Dentistry Clinics (Team Consultant, queuing analysis)2012 - Defense Health HQ (Team Consultant, database architect)2011 - USAF Group Practice Manager (Study Team Member)2011 - USAF Family Health Initiative (FHI) Clinics (Team Consultant, simulation activities)2011 - USAF Optometry Clinics (Team Consultant, simulation activities)2009-2010 - USAF Field Museums (Study Lead)2008-2010 - USAF Academy Dean of Faculty (Study Team Member, mathematical matrix model architect)2008-2010 - USAF Wing Safety (Study Team Member, Weapon Safety Project Lead, System Safety Technical Expert)

Oversaw all social media operations for AFSA Chapter 1076 (Lackland AFB) and Division 610 (South Central Division). Acts as webmaster for Division 610 website. Acted as an ambassador between the Chapter council leaders and local organizations to include the San Antonio Talons, San Antonio Food Bank, and other local businesses/non-profit organizations.

In charge of deployment readiness for over 750 individuals for Rivet Joint, Cobra Ball, Open Skies, Combat Sent, and Sniffer Aircraft (RC-135). In charge of personnel readiness actions, equipment preparation, and unit mobilization. Received recognition from Air Combat Command for development of mobility database that allowed for a 100% compliance during Offutt AFB Unit Compliance Inspection (UCI).

Performed routine and unscheduled maintenance on KC-135 and RC-135 aircraft. Oversaw maintenance actions of different aircraft specialties and ensured overall safety of flight crew prior to flight.

Faculty member of Computer Information Sciences (CIS) and Business departments. Instructed the following courses:- Introduction to PC Applications (MS Office)- Introduction to Presentation Graphics (MS PowerPoint)- Advanced PC Applications- Advanced Presentation Graphics- Principles of SupervisionAlso qualified to teach:- All Business courses- All CIS non-programming coursesQualified in advanced use of Blackboard and Desire2Learn online platforms. Received Credential for Career and Technical Education by Colorado State Board of Community Colleges and Occupational Education for Business and Information Technology.In 2009 and 2010, I taught the Buckley Spouses Enhancement Course (see story above).

Software engineer for semiconductor quality control division. Developed web-based solutions for product quality analysis and review.

Sales manager for Gateway kiosk located in Office Max stores. In charge of sales, customer service, and displays.