Senior Leader, Webex Di Shared Infrastructure Operations
Current
Sep 2024 - Present
AeroLeads people directory · profile
Jeff Williams Email & Phone Number
Technical Leader with Operations, Incident, and SRE focus.
at
Cisco
1 work email found
@edg.io
2 phones found area 408 and 402
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Leader with Operations, Incident, and SRE focus.
Location
Greater Phoenix Area, United States, United States
Who is Jeff Williams? Overview
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Quick answer
Jeff Williams is listed as Technical Leader with Operations, Incident, and SRE focus. at Cisco, based in Greater Phoenix Area, United States, United States. AeroLeads shows a work email signal at edg.io, phone signal with area code 408, 402, and a matched LinkedIn profile for Jeff Williams.
Jeff Williams previously worked as Senior Leader, Webex DI Shared Infrastructure Operations at Cisco and Director of Global Technology Operations at Edgio. Jeff Williams holds Itil V3 Foundation from Exin - Itil V3 Foundation.
Company email context
Email format at Cisco
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{first_initial}{last}@edg.io
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AeroLeads found 1 current-domain work email signal for Jeff Williams. Compare company email patterns before reaching out.
Profile bio
About Jeff Williams
I am an innovative IT leader offering more than 15 years of progressive Information Technology management expertise with a proven ability to turn ideas into successful projects. I embody dynamic leadership and team building capabilities driven by expert communications skills and an analytical mindset, with a focus on enabling, guiding, and mentoring others.I have demonstrated ability to successfully influence the C-suite to guide company-wide IT transformation and inventory and reduce availability and security risks.I have a broad and deep technical background with specialized expertise in systems and network administration, security, design, and support.Utilizing exceptional business consulting experience with a customer-focused attitude, I have the ability to manage multiple high-profile projects and teams. I have a passion for managing through engagement. People show up each day to do something that matters, to use their strengths, to make a difference. Ensuring that a team has fully engaged and well served employees is the strongest way to encourage the best results for both direct and indirect internal and external customers. I have a track record of taking over teams in crisis and managing through transition while improving service quality by engaging and energizing the team.Project & Program Management | Leadership | Communication | IT Strategy | IT Service Management | Process Improvement | System Administration | System Design | Team Building | ITIL | Mentoring | Cloud Computing | Project Portfolio Management | Security | Network Administration | DNS | TCP/IP"Simple, clear purpose and principles give rise to complex and intelligent behavior. Complex rules and regulations give rise to simple and [not so intelligent] behavior." -Dee Hock “Culture eats strategy for breakfast.” -Probably Not Peter Drucker, But It’s Good Anyway
Listed skills include Unix, Linux, Perl, System Administration, and 53 others.
Current workplace
Jeff Williams's current company
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16 roles
Jeff Williams work experience
A career timeline built from the work history available for this profile.
Director Of Global Technology Operations
Leadership of the Global Network Operations Center, Production Engineering, IP Core Operations, and Incident, Problem, and Change Management teams.
Nov 2021 - Sep 2024
Manager Of Operations Engineering
Jul 2019 - Nov 2021
Senior Manager, Sre Incident Response Engineering
Apr 2018 - Mar 2019
Senior Manager, Sre Availability Architecture
Strategic focus on availability within Ops SRE org
Oct 2016 - Apr 2018
Chief Of Staff, Paypal Command Center
Feb 2016 - Oct 2016
Technical Duty Officer / Senior Member Of Technical Staff
* Primary technical focus point for protecting site functionality and managing risk* Technical lead for shift-based site operations support team * Provide technical leadership during site incident restoration efforts
Feb 2011 - Feb 2016
Service Delivery Process Lead - Team Lead - Duty Manager - Global Support Engineer
Managed services on mission critical core applications for client Fortune 100 financial services company.Responsible for process creation, documentation, and improvement for service delivery team, along with mentoring and development of engineers / system administrators.
Sep 2007 - Feb 2011
Information Security Officer And Senior Unix Systems Engineer
* Responsible for corporate security and system policies, including usage, configuration, and management, for large web hosting provider * System and network maintenance, including DNS, web services, hardware maintenance and installation, creation and maintenance of shell and Perl system tools, and general system troubleshooting * Primary responsibility.
Jan 2007 - Aug 2007
Senior Unix Systems Administrator
* Systems Administration (Solaris 7, 8, various Linuxes, FreeBSD * Responsible for system policies, including usage, backup, maintenance, etc * System and network maintenance, including NFS, DNS, VCS, Netbackup, Jumpstart, EMC products, Netapp filers, hardware maintenance and installation, creation and maintenance of shell and Perl system tools, and.
Jul 2006 - Dec 2006
Team Lead - Principal Systems Support Engineer, Solutions Support
Promoted twice in a year and a half, to a position of autonomous team leadership in a global enterprise, with responsibility for day-to-day, month-to-month, and critical 24-hour emergency response support for the financials for entire Americas, North and South * Leadership of team of six direct reports * Responsible for production support of proprietary.
Jan 2003 - Jul 2006
Lead Technologist
Tangledstream.Net
Systems Architecture, Administration, and Development (Debian Linux, Icecast/ices, Perl, SMB, web services).System and network maintenance, including SMB/Samba, DNS, DHCP, hardware maintenance and installation, creation and maintenance of shell and Perl system tools, and general system troubleshooting.Web site development.
Nov 2001 - Apr 2003
Senior Unix Systems Engineer, Ip Systems Engineering
Research and development of services and applications to support and extend capabilities of IP Engineering with frequent project lead and mentoring responsibilities * Responsible for finding ways to accomplish the mission in a shorter time and a reproducible manner -- introduced numerous re-usable scripts and procedures to efficiently and accurately.
Sep 2000 - Mar 2002
Unix Systems Administrator And Web Master
Northern Arizona University College Of Business
Systems Administration (Solaris 2.6, 2.7, 8, NT 4 with IIS) and management of a team of web developers * Solely responsible for system policies, including usage, backup, maintenance, web, etc * System and network maintenance, including NFS, DNS, bootp, Jumpstart, Samba, hardware maintenance and installation, creation and maintenance of shell and Perl.
Jun 1999 - Sep 2000
Unix Systems Administration
Northern Arizona University College Of Engineering And Technology
Systems Administration, (Solaris 2.5, 2.51, 2.6, NT 4 with IIS) and leadership and mentoring of team of student workers * System and network maintenance, including NFS, NIS, DNS, bootp, DHCP, Jumpstart, Samba, hardware maintenance and installation, creation and maintenance of shell and Perl system tools, and general system troubleshooting * Installation.
Aug 1997 - Jul 1999
Assistant System Administrator
Cochise Community College
Systems Administration, UNIX (Linux), Win 95, Win NT * Installation and maintenance of user applications and operating systems * Creation and maintenance of CGI, shell, and miscellaneous programs * Provided customer support, creating and maintaining user and mail accounts * Web Site development and general system troubleshooting
Jul 1996 - Aug 1997
6 education records
Jeff Williams education
Itil V3 Foundation
Exin - Itil V3 Foundation
Rhce
Red Hat - Rhce
Business Management
University Of Phoenix
Computer Science Engineering
Northern Arizona University
Nuclear Engineering
University Of Arizona
Education record
Buena High School
FAQ
Frequently asked questions about Jeff Williams
Quick answers generated from the profile data available on this page.
What company does Jeff Williams work for?
Jeff Williams works for Cisco.
What is Jeff Williams's role at Cisco?
Jeff Williams is listed as Technical Leader with Operations, Incident, and SRE focus. at Cisco.
What is Jeff Williams's email address?
AeroLeads has found 1 work email signal at @edg.io for Jeff Williams at Cisco.
What is Jeff Williams's phone number?
AeroLeads has found 2 phone signal(s) with area code 408, 402 for Jeff Williams at Cisco.
Where is Jeff Williams based?
Jeff Williams is based in Greater Phoenix Area, United States, United States while working with Cisco.
What companies has Jeff Williams worked for?
Jeff Williams has worked for Cisco, Edgio, Limelight Networks, Paypal, and Stratus Technologies.
How can I contact Jeff Williams?
You can use AeroLeads to view verified contact signals for Jeff Williams at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Jeff Williams attend?
Jeff Williams holds Itil V3 Foundation from Exin - Itil V3 Foundation.
What skills is Jeff Williams known for?
Jeff Williams is listed with skills including Unix, Linux, Perl, System Administration, Apache, Security, Troubleshooting, and Cloud Computing.
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