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Jeffrey W. Jeff Jones Email & Phone Number

Financial Services, Sales, Operations, Talent Development, Quality Management and Non-profit Leader at Bank of America
Location: Norfolk City County, Virginia, United States 34 work roles 4 schools
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Role
Financial Services, Sales, Operations, Talent Development, Quality Management and Non-profit Leader
Location
Norfolk City County, Virginia, United States

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Jeffrey W. Jeff Jones is listed as Financial Services, Sales, Operations, Talent Development, Quality Management and Non-profit Leader at Bank of America, based in Norfolk City County, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Jeffrey W. Jeff Jones.

Jeffrey W. Jeff Jones previously worked as Senior Pastor at World Victory Church And Life Center and Senior Associate Pastor at World Victory Church And Life Center. Jeffrey W. Jeff Jones holds Graduate Banking Certificate, Virginia Vba School Of Bank Managment, Banking And Financial Support Services from University Of Virginia Darden School Of Business.

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Bank of America

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About Jeffrey W. Jeff Jones

Jeffrey W. Jeff Jones is a Financial Services, Sales, Operations, Talent Development, Quality Management and Non-profit Leader at Bank of America. He possess expertise in leadership, process improvement, cross functional team leadership, management, program management and 39 more skills. Colleagues describe him as "Jeff Jones is a game changer! He has a superior ability to cultivate winning teams. Jeff is committed to excellence and brings a wealth of knowledge, experience and effective leadership to any role he undertakes. Under his guidance I truly became a top performer in my role. Jeff taught me the importance of taking control of my career and being accountable for my end results. He shared his expertise in regards to process improvement, inventory management, effective leadership and networking which was instrumental in our success with the Default Servicing group. Jeff has the innovation required to take any organization to the next level and is definitely someone worth having a conversation with if you have a problem. Jeff has a unique skillset, unwavering commitment and tenacity for delivering permanent solutions. Jeff is like a modern day "Problem Solving Super Hero!" A large part of my current success has to do with the time Jeff invested in sharing his knowledge with our team. The skills I have acquired under his supervision have proven to be successful in any arena regardless of the product or service and I am forever grateful! When I think about what I would like to do in my career and what type of leader I want to be, I always end up in the same place, “I want to be like Jeff.", "Jeff Jones has a talent for connecting with people in a way that brings out the best in a team. His leadership drives strong results for both the organization and the customer. He is a motivational leader who quickly develops rapport and encourages his team to accomplish challenging objectives. Jeff applies his skills in process improvement, operations management and cross-functional team leadership to attain wins that often beat goals. In addition, Jeff demonstrates leadership skills in relationship development and communication. Jeff has the ability to contribute to many different industries with his transferable skills and high integrity.", and "Jeff leads from the front and always makes an impact with his dynamic style and ability to bring out the best in others. As long as I've know him, Jeff is one whom many others look to for guidance, direction and coaching. Jeff understand customers and clients very well and is extremely responsive when taking care of others. I have learned a great deal watching Jeff in action. He makes a positive impact and always delivers results...a true leader in business and in the community."

Listed skills include Leadership, Process Improvement, Cross Functional Team Leadership, Management, and 40 others.

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Bank of America
Bank Of America
Financial Services, Sales, Operations, Talent Development, Quality Management and Non-profit Leader
AeroLeads page
34 roles · 126 years

Jeffrey W. Jeff Jones work experience

A career timeline built from the work history available for this profile.

Senior Pastor

Current
World Victory Church And Life Center
  • Preparing sermons by researching and writing about how to present Bible lessons to the congregation to meet their spiritual needs
  • Officiating at special occasions in the lives of the congregation, such as confirmations, weddings, baptisms and funerals
  • Helping the church ministry by attending to administrative duties
Sep 2021 - Present

Senior Associate Pastor

World Victory Church And Life Center

I am the associate pastor, and executive director of the life center responsible for operations execution of life center ministries at World Victory Church and Life Center, 5900 Jefferson Avenue, Newport News VA. 23605'. 757.245.5446. Worldvictory.net

May 2007 - Sep 2021

Senior Vice President And Financial Center Academy Manager

Current

Charlotte, NC, US

01/07/18 Description Update: I am part of the talent acquisition, development and deployment continuum at Bank of America and manage the talent development for the Virginia Region. I run training cohorts for financial center (you might refer to them as branches) associates that are: new to Bank of America; new-to-role; or being further developed in role. I.

Aug 2016 - Present

Svp, Financial Center Market Sales Manager

Charlotte, NC, US

District/Territory/Market Sales Manager of 33 Non-registered Financial Center Relationship Managers in 21 locations who are responsible for making the financial lives of our clients better through the power of every connection. I ensure that our team follows a client management process that effectively and efficiently meets the present and future financial.

Jul 2015 - Aug 2016

Svp National Mortgage Default Servicing Customer Assistance Center Exec

Charlotte, NC, US

Leader of 50 home loan assistance client managers, in 13 strategic locations, who each managed a portfolio of distressed borrowers by delivering foreclosure prevention options. They also managed default servicing complaint resolution for customers facing foreclosure. This team delivered outstanding results and was a critical contributor to the lifting of.

Apr 2015 - Jul 2015

Svp, Occ Mortgage Complaint Resolution Manager & Norfolk Mortgage Servicing Site Leader

Charlotte, NC, US

Using strong risk, compliance and process management rigor, my job is to ensure that Bank of America provides fair, fast, accurate, final, complete and compliant resolution to mortgage servicing complaints lodged by Bank of America mortgage customers through the Office of the Comptroller of the Currency's (OCC) Customer Assistance Group. Building on.

Jun 2014 - Apr 2015

Svp Default Mortgage Servicing Operations Complaint Resolution Case Management Site Executive

Charlotte, NC, US

  • Senior Vice President level operations position leading the single point of contact mortgage case management complaint resolution operation for the Bank of America Office of the President reporting directly to the.
  • Support the Customer Relationship Case Management Model that is the end-to-end single point of contact relationship between the customer and the associate
  • Resolve customer complaints in compliance with federal guidelines
  • Provide site level strategic direction for daily operations
  • Review operational performance to ensure governance, compliance and timeframe consistencies
  • Coordinate delivery of business plan with internal and external stakeholders
May 2012 - Jun 2014

Senior Vice President & National Director Of Supplier Diversity

Charlotte, NC, US

(Finance Operations/Supply Chain Vendor Management) Promoted to Director in 2010Responsible for using Six Sigma, project management rigor and consulting skills to manage a team of supplier managers responsible for goals, strategies, monitoring, and implementaion plans for increasing spend with diverse suppliers, while ensuring those suppliers meet or.

Apr 2007 - May 2012

Svp, National Consumer Banking Deposits, Debit Card, Online Banking Sales Performance Executive

Charlotte, NC, US

(BAC Compensation Title - Sales & Service Execution Sales Leader Consultant Band 3) Sales Process and Performance Executive responsible for driving breakthrough growth for checking, savings, online banking, credit card, debit card sales in a 6,000 branch and 16,000 seller distribution network. Owned the sales goals for the consumer bank. Owned the sales.

May 2006 - Apr 2007

Spirit Leader - National Bank Of America Spirit Team

Charlotte, NC, US

2003 - 2008: The Bank of America Spirit team position was an additional responsibility within Bank of America designed to evangelize the core values (at that time) of accuracy, efficiency, courtesy and show; as well as winning, leadership, teamwork, inclusive meritocracy, and doing the right thing across the entire Bank of America Franchise. We performed.

Jan 2003 - Jan 2007

Svp, National Consumer Real Estate & Insurance Sales Process And Product Integration Executive (H3)

Charlotte, NC, US

(BAC Compensation Title - Sales Process Design and Product Integration Manager Band 3) National Executive and internal wholesaler responsible for product, marketing and sales process integration of insurance products into the Bank of America 6,000 branch, 16,000 seller retail sales network. Managed all phases of product launch, internal & external.

Jul 2005 - May 2006

Svp, Consumer Real Estate & Insurance Group Sales Performance & Operations Manager

Charlotte, NC, US

Bank of America Compensation Job Title: Group Operations Manager Band 4Promoted into this turnaround role when previous manager left the company abruptly.Responsible for developing, organizing, implementing and managing promotions, campaigns, contests, daily sales referral activities, sales fulfillment, customer service and retention efforts for the Fleet.

Aug 2004 - Jul 2005

Vp, Consumer Real Estate & Insurance Sales Operations Support Manager

Charlotte, NC, US

Bank of America Compensation Job Title: Business Support Manager II Band 4Sales and Hoshin/Kanri Operations Support Manager for the National Insurance Sales Executive at Bank of America. Process Owner responsible for sales process assessment, design, execution and monitoring as well as support program development. Key metric was insurance products sales.

Jul 2003 - Jul 2004

Vp; Supplier Manager & National Market Development Manager Supplier Diversity

Charlotte, NC, US

Finance Operations/Supply Chain Management See Supplier Diversity Role above for similiar descriptions.I started out as the Mid-Atlantic Market Mananger in April 1999 and was promoted to the National Market Development Manager to lead a group of my former peers. Led a team of 7 Vice Presidents in the achievement of the integration of diverse suppliers into.

Apr 1999 - Jul 2003

Vp; Senior Project Change Manager - Project Management Card Services Operations

Charlotte, NC, US

Trained Project Manager responsible for defining project scope, resource allocation, benchmarking, planning, analysis, change management and implementation of high level initiatives using a defined project methodology. Assembled and led cross-functional teams made up of vendors and Bank of America associates. Project work was supporting a call center.

May 1997 - Apr 1999

Small Business Banker - Sales And Revenue Generation

Charlotte, NC, US

Grew bank revenue derived from small business by assessing designing and executing innovative solutions to small businesses through our financial services. Helped small businesses increase net profit through expense saving strategies and to improve their cash-flow cycles.

Oct 1995 - Apr 1997

Commercial Bank Client Manager

Charlotte, NC, US

Managed a portfolio of clients who needed traditional financial services and occasionally customized products to meet their financial needs. Executed the analytical skills and knowledge of credit policies, operations, products, and services required to lead the client management team in providing clients products and/or services to meet their financial.

Jan 1994 - Oct 1995

Credit Underwriting/Commercial Banking Management Associate Program (Cmap)

Charlotte, NC, US

The CMAP is a 2 year program in which high potential, highly skilled Bank associates are selected for inclusion in this credit and relationship building training in preparation for ultimate placement as a certified commercial banker. Credit underwriting to include industry risk, sales risk, operational risk training expertise is trained here. I was the.

Jan 1993 - Jan 1994

Southeast Regional Consumer, Commercial And Mortgage Real Estate Loan Operations Manager

Charlotte, NC, US

Managed 3 direct reports with a total team of 25. Managed the loan documentation preparation, closing, disbursement, post-closing review and portfolio management for all new commercial, consumer (including mortgage) loans, modifications, and restructures generated by multiple business partners for Southeastern Virginia. Met or exceeded all operational.

Jun 1989 - Dec 1993

Various Positions

Charlotte, NC, US

*Transaction Services Proof Reconciling Clerk - 1982*Treasury Management Analyis Reporting Manager 1983-1984*Technology Analyst, and Software Supplier Relationship Manager 1987-1989

Jan 1982 - Aug 1989

Banking Center Manager

Charlotte, NC, US

Responsible for leading a team of sales and service professionals to meet and exceed sales, service, and operations targetsDemonstrated Competencies:Execute Sales; Customer/Client Relationship Management, Focus on Customers/Clients, Apply management focus and discipline, Build Relationships, Champion Change, Demonstrate sound judgment and act with speed.

Jun 1984 - Jun 1987

Independent Actor, Distinquished Toastmaster And Speaking Professional

Current
Professional Speaker, Actor, Trainer And Voice Talent

Reached the level of Distinquished Toastmaster with Toastmasters International. Former member of the Virginia Speakers Association, a regional affiliate of the National Speakers Association (NSA)Play parts in stage, television, radio, video, motion picture productions, or other settings for entertainment, information, or instruction. Interpret serious or.

Jan 1982 - Present

Asq-Certified Manager Quality/Organizational Excellence (Cmq/Oe)

Asq

Milwaukee, WI, US

Position Created to Capture Details of CertificationCertification: American Society for Quality, Manager of Quality/ Organizational Excellence The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives-everywhere from small businesses to multinational corporations-that can have.

Jan 2012 - Jan 2012

Certified Professional In Supply Management (Cpsm) & Supplier Diversity (Cpsd)

Tempe, AZ, US

  • Position Created to Capture Details of CertificationISM defines supply management as the identification, acquisition, access, positioning, management of resources, and related capabilities an organization needs or.
  • Foundations of Supply Management: Contracting and Negotiating; Social Responsibility; Cost and Finance; Sourcing; International; Supplier Relationship Management;
  • Effective Supply Management Performance: Forecasting; Materials and Inventory Management; Logistics; Organization and Department Assessment; Product and Service Development; Quality; Planning
  • Leadership in Supply Management: Leadership; Strategic Sourcing; Risk Compliance
  • Supplier Diversity: Policies and Planning; Sourcing/Supplier Development; Finance/Budgeting; Metrics Oversight; Training and Development; Advocacy/Marketing/Outreach I was one of the first in the country and the first.
Jan 1900 - Jan 1900

Certified Six Sigma Greenbelt - Earned At Bank Of America

Jeffrey W Jeff Jones, A Business Problem Solver

Composite Position Created to Capture the Details of Certification:The Certified Six Sigma Greenbelt is not a specific job but a specific certification and methodology for problem solving and process execution. It certifies that an individual has mastered certain competencies in the total quality management field. This certification covers competencies.

Jan 1900 - Jan 1900

Chief Business Operations Problem Solving Executive, Cssgb, Cpsm, Cpsd, Cssbb, Cmq/Oe, Cqa, Dtm

Jeffrey W Jeff Jones, A Business Problem Solver

Position Created to Capture Skill sets for external profilesTarget Groups:Small Business, Non-Profit Organizations, Managers in Companies with Line of Business Ownership Responsibility I have been consulting through various jobs for more than 20 years. Formally trained by Board Source; Society for Church Growth Consulting, Bank of America Commercial.

1900 - Jan 1900

Experienced Svp Level, Credit, Sales, Diversity, Supply Chain, Product, & Business Operations Leader

Charlotte, NC, US

This is a summary of my 30 years of Senior Vice President Management & Executive Level Bank and Industry Experience. Full descriptions are further down in my profile and can be placed into a focused resume: Consumer, Real Estate & Commercial Banking Loan Center Operations Management including document preparation, closing, post-closing review, audit, and.

Jan 1900 - Jan 1900

Asq-Certified Quality Auditor (Cqa)

Asq

Milwaukee, WI, US

  • Position created to capture details of certificationThe Certified Quality Auditor is a professional who understands the standards and principles of auditing and the auditing techniques of examining, questioning.
  • Must possess the knowledge and ability to effectively conduct different types of audits in a professional, ethical, and objective manner using and interpreting applicable standards/requirements, with an awareness of.
  • Must be able to effectively plan, develop, communicate, and execute an audit within a defined scope, including resource scheduling, conducting necessary meetings in performance of the audit, and using appropriate.
  • Must be able to verify, document, and communicate audit results, develop an audit report, and evaluate the effectiveness of corrective action/follow-up.
  • Must possess interpersonal skills to resolve conflict, conduct interviews, and make presentations effectively.
  • Must be able to participate in, lead, and facilitate teams. Must understand how quality principles relate to business processes and be able to explain the importance of aligning the audit function to the organization.
Jan 1900 - Jan 1900

Asq Certified Six Sigma Black Belt (Cssbb)

Asq

Milwaukee, WI, US

Position Created to Capture Details of CertificationCertified Six Sigma Black Beltt requires two completed Six Sigma projects documented by signed affidavits; or one project with a signed affidavit and three years of work experience as it pertains to the Body of Knowledge. Each certification candidate is required to pass a written examination that consists.

Jan 1900 - Jan 1900

Founding Board Member

Medal - Minority Enterprise Development Through Assisted Lending

January 1999 to December 2003MEDAL, which stands for Minority Economic Development through Assisted Lending, has specialized in teaching business skills to budding entrepreneurs and issuing small loans to some of them. The African-American/Jewish Coalition founded MEDAL in the late 1990s.Results during my tenure: Since mid-1999, MEDAL had graduated 324.

1900 - 1900

National Task Force Member - Summit On Minority Business Financing

Washington, DC, US

January 2001 to September 2004National Ad Hoc task force sponsored by the US Minority Business Development Agency for the purpose of publishing the agency's position on Minority Business Financing. The time period listed here is from inception of the task force to the sharing of the document at National MedWeek in September 2004. Result: Secretary Ronald.

1900 - 1900

Supplier Diversity Board Member Speaker, Consultant

Supplier Diversity Support Organizations

April 1999 to September 2011*Virginia Minority Supplier Development Council – Board Member and Vice Chair, January 2000 – April 2003*Maryland DC Minority Supplier Development Council, Board Member, January 2000-April 2003*Tidewater Regional Minority Purchasing Council, Board Member, January 2000 – January 2002 (merged into VMSDC)*Women’s Business.

1900 - 1900

Founder And Past President

Chesterfield, Virginia, US

January 1996 to December 2000Founded the Norfolk Chapter of what was then called the National Association of Urban Bankers. The purpose was to increase diversity in the leadership ranks of the financial services industry. The Stated Mission and Vision of the current national organization is:To ensure the full and equitable participation of people of color.

1900 - 1900
4 education records

Jeffrey W. Jeff Jones education

Graduate Banking Certificate, Virginia Vba School Of Bank Managment, Banking And Financial Support Services

University Of Virginia Darden School Of Business

Master, Divinity

Virginia Union University

Bs, Mass Communications

Norfolk State University

Diploma, College Prep

Lakewood High School
FAQ

Frequently asked questions about Jeffrey W. Jeff Jones

Quick answers generated from the profile data available on this page.

What company does Jeffrey W. Jeff Jones work for?

Jeffrey W. Jeff Jones works for Bank of America.

What is Jeffrey W. Jeff Jones's role at Bank of America?

Jeffrey W. Jeff Jones is listed as Financial Services, Sales, Operations, Talent Development, Quality Management and Non-profit Leader at Bank of America.

Where is Jeffrey W. Jeff Jones based?

Jeffrey W. Jeff Jones is based in Norfolk City County, Virginia, United States while working with Bank of America.

What companies has Jeffrey W. Jeff Jones worked for?

Jeffrey W. Jeff Jones has worked for World Victory Church And Life Center, Bank Of America, Alpha Phi Alpha Fraternity, Professional Speaker, Actor, Trainer And Voice Talent, and Asq.

How can I contact Jeffrey W. Jeff Jones?

You can use AeroLeads to view verified contact signals for Jeffrey W. Jeff Jones at Bank of America, including work email, phone, and LinkedIn data when available.

What schools did Jeffrey W. Jeff Jones attend?

Jeffrey W. Jeff Jones holds Graduate Banking Certificate, Virginia Vba School Of Bank Managment, Banking And Financial Support Services from University Of Virginia Darden School Of Business.

What skills is Jeffrey W. Jeff Jones known for?

Jeffrey W. Jeff Jones is listed with skills including Leadership, Process Improvement, Cross Functional Team Leadership, Management, Program Management, Strategic Planning, Risk Management, and Strategy.

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