Spearhead cross-functional collaborations with engineering, design, and legal teams to deliver secure financial product features.Optimize workflows and enhance Agile development processes.

Founded in 2014, Product School is the world’s first technology business school. As a featured speaker, I help inspire the next generation of Product Managers to create innovative products and apply best practices in their work.

Conducted extensive user research and synthesized findings from thousands of users to create a strategic product roadmap focused on enhancing the core Consumer experience.Managed A/B testing experiments via Optimizely, resulting in a 40% increase in conversion rates at various points in the user funnel.Led a cross-functional team consisting of Engineering, Design, and Marketing, implementing Agile methodologies and driving operational efficiency through effective Scrum ceremonies and work system improvements.

Led end-to-end development from concept through launch of a contactless ordering/payment tool (as a Covid response), resulting in 75% increase of in-store transactions and high guest satisfaction.Built a bespoke bug prioritization framework by integrating feedback and leveraging best practices from cross-functional teams (simplification and standardization), boosting triage and resolution efficiency by 50%.Elevated customer satisfaction by addressing top-priority issues identified via UserVoice from millions of small business owners, driving a 25% increase in CSAT scores.

Developed a business case evaluating market opportunities with a projected annual revenue impact of $1M+.

Designed and developed solutions to support collegiate gaming, tournaments, and events based on functional and system requirements.Ensured the quality of newly developed code through unit testing, proper design patterns, and documentation.

Shipped features and content for marketing campaign website designed to sell solar photo-voltaic systems to homeowners in San Diego.

Worked as a peer tutor helping students in multiple mathematics subjects ranging from algebra to calculus.