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Distribution Executive with over 20 years leading high-volume single and multi-site operations. Expert in driving operational excellence through process optimization, KPI management, health and safety compliance, and strategic planning. Proven track record of enhancing efficiency, inventory accuracy, budget control, and leading cross-functional teams to achieve seamless end-to-end customer service. Startup and turnaround specialist.
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General Manager – Distribution CenterInterceramic Usa Jun 2021 - May 2024Carrollton, Tx, UsDirected high-volume tile distribution operation handling 190M+ pounds annually. Led multi-shift team of 8 direct reports to service dealer network and wholesale customers.• Led performance management initiatives in a turnaround environment to eliminate a 3-month order backlog, enhancing customer satisfaction while reducing overtime by 81% and achieving $317K in cost savings• Reorganized physical layout and processes improving efficiency, simplifying new employee training and shortened systematic order processing sequences• Reduced budgeted headcount 23%, while ensuring uninterrupted service level agreements• Implemented KPI dashboard and documented SOPs and process flows supporting efficient distribution strategies• Championed companywide transition from annual physical inventories to quarterly cycle counts• Led strategic downsizing and asset disposal processes in support of company shutdown effort -
General Manager, Distribution CenterCareismatic Brands, Inc. Nov 2018 - Apr 2021Chatsworth, Ca, UsDirected high-volume B2B and B2C distribution operations processing ~43M apparel units annually. Led team of 8 direct and ~400 indirect reports.• Transformed underperforming operation through strategic turnaround initiatives to drive process and service improvements • Led distribution center to achieve all-time high-performance metrics despite pandemic challenges • Supported 18% annual sales revenue increase • Managed 620% surge in online order volume, leveraging Lean methodologies to optimize process efficiency and maintain service level agreements • Engineered physical and process changes to support DC over capacity challenges • Implemented process changes to better utilize existing MHE system to increase efficiencies and accuracy • Revamped Returns and VAS processes to support increased volumes -
General Manager Of Tire Distribution And Retreading OperationsLove'S Travel Stops Oct 2015 - Jun 2017Oklahoma City, Ok, UsProvided strategic leadership to establish and oversee operations for 4 regional distribution centers, tire retreading plants, logistics department and private fleet supporting company truck service centers. Coordinated cross-functional team of 9 direct reports to drive efficiency and operational excellence across locations.• Spearheaded the launch of a new business venture by opening 4 new distribution centers and commercial truck tire retreading plants in a record-breaking 11 months• Performed site selection, negotiated contract terms, coordinated approvals with planning and zoning entities, designed facility layouts, managed construction and all related Go Live activities• Built and directed management teams and support staffs for facilities in 4 regions of the country• Orchestrated setup of logistics and transportation operations support fleet• Managed transportation fleet averaging 150+ regional routes and ~160K miles per month• Partnered with corporate support staff to set up Accounting and KPI reporting systems, Human Resources policies, training tools, safety program and IT systems• Reduced average landed cost per tire by 21% in second year of operations• Assumed leadership of 4 commercial truck tire retread plants, increasing production by 37% in 8 months, reducing the average total cost per retreaded tire by 7% -
Distribution Center DirectorRadioshack Aug 2007 - Jul 2015Directed distribution operations supporting ~5000 domestic and international brick and mortar stores averaging 800K orders and over 53M units annually along with ecommerce fulfillment center processing ~1M orders annually. Led three assistant directors supporting team of 450+ indirect reports. • Managed multiple P&L’s totaling $13.5M supporting revenue of $996.7M annually • Eliminated $286K of annual G&A through consolidation of 3 independent support staffs• Integrated inherited workloads from 4 regional distribution center closures• Led implementation of Pick to Light and dynamic routing conveyance systems that netted 25% headcount reduction over project plan within 6 months• Reduced freight costs 17% through system and facility modifications• Directed Facilities team responsible for 2 buildings totaling 1.2 million square feet• Controlled high-shrink potential inventory values of $80M to $130M by implementing solid loss prevention measures and inventory control measures• Served as custodian of assets for bankruptcy estate liquidation process
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Distribution Center DirectorRadioshack May 2003 - Aug 2007Led distribution operations supporting ~1000 regional stores with 115K annual shipments. Built a new leadership team of 6 direct reports as part of strategic turnaround effort to operational efficiency and customer service. • Built new leadership team to correct major service failures, inventory control and loss prevention issues• Reduced inventory shrink by $500K in first 6 months • Increased productivity by 20% through implementations of Voice Directed Picking system and other process improvements• Designed and led installation of centralized packaging system• Championed Lean, 5S and STOP implementations, reducing labor cost per line by 12% in 12 months• Managed P&L totaling $4.4M supporting revenue of $477.1M annually
Jeffrey Rice Skills
Jeffrey Rice Education Details
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University Of North TexasProduction And Operations Management
Frequently Asked Questions about Jeffrey Rice
What is Jeffrey Rice's role at the current company?
Jeffrey Rice's current role is General Manager – Distribution Center | Efficiency Champion in Distribution Operations.
What is Jeffrey Rice's email address?
Jeffrey Rice's email address is je****@****ves.com
What is Jeffrey Rice's direct phone number?
Jeffrey Rice's direct phone number is +140523*****
What schools did Jeffrey Rice attend?
Jeffrey Rice attended University Of North Texas.
What skills is Jeffrey Rice known for?
Jeffrey Rice has skills like Inventory Management, Purchasing, Merchandising, Retail, Inventory Control, Operations Management, Sales, Customer Service, Team Building, Leadership, Customer Satisfaction, Team Leadership.
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