Jeff Richardson Email & Phone Number

Morrisville, North Carolina, Us

Morrisville, North Carolina, Us

New Britain, Ct, Us

Morrisville, Nc, Us

*Acquired by private equity in 2023Syneos Health is a leading global Clinical Research Organization, with a valuation of $7.1 billion at time of acquisition in 2023. As the Chief Data and Analytics Officer, I led the modern data-driven transformation in the organization, I was brought on and tasked with modernizing the 200+ person and the (decade old) systems behind the hundreds of terabytes of organizational and sponsor data. With a yearly budget of $25 million for tech and people, the organization was significant in delivery, cost, and company direction. What I Did:Strategize & Innovate• Created a vision and framework to move the analytics platform from co-located Hadoop architecture to a modern public cloud (Azure) data lake/delta lake framework. • Successfully deprecated all co-located hosting within 12-month plan, on time and on budget• Migration and modernization reduced IT/Data budget by $2.4 million / yearLead & Inspire • Led a team of 200 colleagues with a 60-40 FTE to Contractor split. • Maintained an industry beating 5% turn-over/attrition rate (average is 13% in tech/data) through openness, prioritization, and servant leadership. • Created Center of Excellent for Data Science, building a team of resources to share among IT, company projects, and shadow IT/Data departments to collaborate, drive security, reduce risk of data loss, and ensure standards. Collaborate & Partner• Serve as a cross-functional leader harmonizing data initiatives with business objectives (and not anecdotes). • Worked closely with Delivery, Project Management, RWE, Quality, Compliance, and corporate leadership to ensure that our data assets translate into tangible value.Drive Excellence & Integrity• Stood up, standardized and prioritized Data Governance as an organization• Deployed and enforced data standards around the organization to reduce errors, drive down manual work, and delivery better reporting

Waltham, Ma, Us

*PPD acquired by ThermoFisher in 2021. Responsible for the technology, data, and analytics landscape for Accelerated Enrollment Solutions, a PPD company, a division of Thermo Fisher Scientific. • Lead IT, IS, Data Office, Software Development, and Data Science/Applied Statistics teams• Oversee all corporate technology and data assets and architecture, including design, implementation, and governance.• Led large scale PPD/enterprise-wide technology initiatives securing executive, divisional, and C-Suite buy-in and support; aligning strategies across varied business groups• Lead through and deliver results using a bias for action approach. Securing cross-division agreements, delivering on commitments, and following through on timelines• Initiated a cloud-first/cloud-forward plan to bring legacy and on-premises architecture into the cloud. Leveraging AWS, Azure, Tableau, Databricks, Snowflake, ThoughtSpot, and Talend – able to decrease data latency by 80% and enable self-service technology stack.• Accelerated modern data technology adoption for data science teams, decreasing time to deliver models and pricing algorithms.

Exton, Pa, Us

As Chief Data Officer (CDO) I was responsible for Bentley Systems' full lifecycle of data and data strategies. I was responsible for designing, building, and implementing a data architecture that fully satisfied the information needs of both colleagues and users, from product integration to internal analysis. The mandate of the CDO was to align key data objectives while building a useful, scalable, and robust data platform, enabling quick and accurate data access for colleagues and end-users.I was tasked with directing and mentoring development, analytical, and compliance teams; while overseeing and developing new programs and coordinating data-driven alignment throughout the organization.• Created and lead corporate Data Office to provide operational efficiencies, analytical support, data literacy, and governance• Oversaw all corporate data assets and architecture, including design, implementation, and governance• Responsible for global data footprint, with user data sourced in over 100 countries and cloud footprint in 8 countries• Managed significant budget for cloud resources and infrastructure for software usage processing, automated invoicing, commercial programs, and analytical data stores, built in cloud-first stack: Azure, AWS, Snowflake DW, Qlik, and DataBricks• Led inaugural Data Summit, bringing together global thought leaders to share ideas, successes, and future plans while increasing collaboration across various internal teams• Created and lead Data Governance Council, to create guidelines and enforce global compliance laws• Created data-driven Sentiment scoring program, focusing on NPS and CES surveys. Established analytical scorecard that drove actionable corporate improvement• Implemented first Mock Data Breach exercise, to ensure alignment of CISO, IT, software development, legal, compliance, and communications• Oversaw corporate and ad-hoc reporting standards using Qlikview, QlikSense, and Power BI

Exton, Pa, Us

• Planned, designed and implemented Azure/AWS based enterprise data warehouse systems to consolidate data sources from enterprise IT applications using cutting edge resources with a system which processes 100s GBs of raw information daily and contains 75+ TBs of analytical data in relational and data lake stores• Developed self-service, external facing customer reporting platform which currently serves 35,000 organizations and is backed by over 8 billion rows of live data, while saving over 45% of the allocated budget• Designed and developed data-driven global commercial offering utilizing consumption-based invoicing of software. Program currently generates over $125MM annually in invoices• Developed and maintained quota carrier compensation system used by 600 global quota carriers in 20 countries on over $700MM in sales revenue. Back end administrative functions, automated processing, self-service front-end sales statements, and full management reporting. Savings with delivered solutions exceed $350,000 annually

Exton, Pa, Us

• Fully implemented QlikView/Qlik Sense, an enterprise reporting platform. With a roll out to an initial 1,575 monthly active users in 40 countries, supporting 70 production applications. Project completed under budget and ahead of schedule, utilizing only 60 hours of consulting• Designed predictive attrition/churn model which calculates anticipated subscription churn of subscriber base. Model utilizes over 100 variables to predict high probability churn accounts with 80% accuracy• Designed, developed and continually maintained quota carrier compensation system used by 600 global quota carriers in 20 countries on over $600MM in sales revenue. Back end administrative functions, automated processing, self-service front-end sales statements and full management reporting. Savings with delivered solutions exceeded $350,000 annually• Implemented a sales lead data mining application which finds actionable product sales opportunities in existing data sets. Application generated up to $7.2MM in license sales each year in operation• Acted as database lead and performance tuning specialist on in-house software licensing technology, handling licensing for 30,000 global organizations and 1.8MM users

Exton, Pa, Us

• Standardized corporate data platform on SQL Server, migrating disparate database technologies and versions to a consistent landscape• Helped deliver SAP BW and SQL reporting services solutions to solve business data needs• Built a team of data delivery experts with clear scope of data ownership, increasing responsiveness to business requests• Implemented master data management strategies around corporate customer data, product data and user-related data

Exton, Pa, Us

• Designed and developed SAP BW, SQL Server SSRS and Cognos reports for global consumption by 500 daily active users• Supervised team integrating acquisitions into corporate enterprise information systems• Automated marketing segmentation processes, reducing workload by 45% and time to send by 75% for email campaigns

Exton, Pa, Us

• Managed corporate SQL Server installations• Provided production support for enterprise CRM, e-commerce systems, websites and hosted software solutions• Acted as project lead on post-acquisition application integration and consolidation for SAP CRM, SalesLogix and Siebel

Certificate, Operations Research

Accelerated Management - Decision Science

Master'S Degree, Data Mining/Statistics

Bs, Computer Science, Mathematics