Jeff Ridderhoff Email & Phone Number

Herndon, Virginia, United States

Herndon, VA

• Managed 20 geographically dispersed staff across 20+ products in the Identity Access Management, Risk Management, Secure Collaboration, and Supply Chain areas across the aerospace and defense and life sciences.
• Started up the QA Center of Excellence for standards and governance.
• Defined and collected industry standard test metrics to measure key performance indicators.
• Replaced license fee-based test automation tools from HP and SmartBear with open source tools.
• Increased test automation script bed from less than 10 to over 275 tests.
• Instituted work-based level of efforts and capacity-based resource allocation/planning.

Ashburn, VA

• Obtained off-shoring clearance for 20 applications. Staffed operations in Argentina and India.
• Integrated offshore staff comprising up to 25 Quality Assurance staff in the US in multiple locations, India, Argentina and the Dominican Republic for 25 Order Entry and Provisioning applications.
• Selected as first lead of planning/execution of Agile project in Integrated Test environment.
• Led automation of regression test bed increasing execution pace by 30%.
• Served on Networx practice test and implementation teams to help Verizon win the Networx Contract worth $20 billion from the Federal Government.
• Implemented changes to processes based on Value Stream Mapping and UAT Co-op improvement to increase efficiency by 25%.

Ashburn, VA

• Managed staff of Business Analysts, Systems Analysts and DBAs delivering Data Mapping, Conversion Analysis, Sponsor Documents, High Level Approach Documents, Business Requirements Documents, and Functional.
• Defined message structure and content between interfacing applications for workflow application.
• Planned and executed system testing for OrderPro order entry and StatusPro reporting applications. Served as the OrderPro representative in the Integration Test efforts for several high profile projects including.
• Recipient of “People Making a Difference” Award

Vienna, VA

• Planned, executed and led system test activities. Acted as POC for Integration and UAT Testing.
• Developed daily test reporting matrix and reported daily on test progress.
• Recipient of “Peak Performer” Award.

Reston, VA

• Developed SAS reports for users of Imaging system based on SQL queries of Informix database.
• Wrote Functional Specifications for front-end platform for document imaging system.
• Developed and executed test cases for Y2K, securitization and multiple Client Server projects.
• Wrote Business Requirements, developed process model, and supported UAT for startup Albany office for NY Clams government contract.
• Wrote process narrative and reporting requirements for Florida Unclaimed Property government contract. System Tested several mainframe modules related to Florida Unclaimed Property system.