• Facilitates Agile events for multiple product and service teams and large, enterprise-wide initiatives, including Daily Scrum, Sprint Planning, Team Retrospective, Sprint/Service Review, and Backlog Refinement/Estimation. • Provides and develops meaningful metrics, including Velocity and Sprint Burndown, Lead time, Cycle time and throughput to drive continuous improvement and to support forecasting and planning. • Facilitates story-mapping, dependency mapping and solutions discussions. • Leads onboarding of new Product or Service Delivery teams. • Ensures Teams follow established best practices for frameworks and tools.• Partners with Product Owners and leadership to prioritize initiatives and features deemed critical across the entire organization. • Acts as servant leader to enable the team to be self-organized, cross-functional, and effective in an environment new to Agile Delivery. • Develops teams to reach higher levels of maturity with predictable delivery at a sustainable pace. • Facilitates team collaboration, decision making and conflict resolution. • Protects the team from outside influences and distractions. • Helps the team remove impediments and bottlenecks that interrupt the flow of service. • Guides teams to successfully build and deliver high value products incrementally. • Serves the Product Owner by partnering on the Product Roadmap, providing techniques to effectively build and manage Product Backlog and develop a release strategy that maximizes the value being delivered. • Determines optimal utilization of team. • Coaches teams to identify and minimize waste, while maximizing value. • Navigates dependencies and complex delivery challenges through inter-team collaboration.• Utilizes and enables advanced techniques for facilitation, collaboration, conflict resolution and problem solving. • Influences EMC on the cultural shift to continuous learning.

• Led the Data Stewardship working group to define Data Elements for enterprise usage.• Led cross-functional and complex data initiatives for the Data Governance team. • Consulted on all aspects of Collibra software, including Community/Domain framework, Data Catalog, Business Glossary, metadata harvesting, data profiling, workflows.• Provided technical advice and guidance to junior team members and other functional areas in Data Governance and the use of Collibra. • Coordinated the development, implementation, training, and communication plans for Data Governance initiatives. • Participated in IT development projects to determine how and where to integrate governance processes into the software development lifecycle. • Kept team members informed of progress, request status, and project decisions.• Performed cross-departmental auxiliary work for the Data Science team as needed.• Served as Scrum Master for the Data Governance team since June 2021.• Served as Scrum Master for the cross-functional Enterprise KPI initiative team since January 2022.

• Led cross-departmental project development for new and existing applications.• Coordinated determination of priorities, timelines, and effective resource allotments.• Provided IT project management and training to system analysts and developers.• Researched and evaluated requests for new development and enhancements.• Led feasibility discussions for designing system solutions.• Provided consultation on technical and business aspects of major projects.• Acted as a liaison with 3rd-party vendors about technical specifications.• Formulated and defined system specifications through cross-team collaboration.• Developed roadmaps for applications and aligned development plans.• Ensured effective integration among application systems and infrastructure.• Provided expert advice on the interactions between systems and services within the environment.• Led collaboration on the development and execution of testing and implementation plans.• Promoted application improvements to provide enhanced functionality and efficiency.• Ensured system architecture guidelines have been followed in the execution of projects.• Reviewed work for projects before and after implementation.• Communicated with stakeholders on project status and health.• Prepared required status reports and related project documentation.

Same as Application Systems Architect.

• Leader of the Premium/Field Audit system development team for Casualty lines. • Managed multi-phase/year upgrade of existing systems.• Provided system analysis to determine work needed.• Directed work for developers.

Same as Associate Application Systems Analyst.

Developer for Premium/Field Audit systems and Work Comp/General Liability/Special Lines systems.

Same as Programmer Analyst.

Primary function was to convert case files from an outdated computer system to a new Windows-based system.Provided computer support for the Conversion Unit: including adding printers, installing software, and answering any computer-related questions in a Windows-based environment.