Jeff Rosefsky Email & Phone Number

Cary, NC, US

New York, NY, US

Irvine, CA, US

• Proactively managed a portfolio of Enterprise brand accounts ensuring platform utilization, revenue growth and value realization while cultivating strong relationships with key stakeholders.
• Responsible for the full customer life cycle including on-boarding, adoption, expansion, and renewals.
• Served as a subject matter expert for the PriceSpider platform by consulting and training clients on how to maximize the use of the e-commerce platform and analytics dashboard.
• Developed and delivered quarterly business reviews at the Executive level to maintain alignment on business goals, partnership value and future growth.
• Drove client retention by executing timely renewal strategies and identifying opportunities to upsell and cross-sell across the PriceSpider suite of products.
• Served as a liaison between the brand clients and internal teams to ensure satisfaction, timely service, communication of client feedback, and goal accomplishment.

Morrisville, NC, US

• Developed and nurtured strong relationships with customers through ongoing communication, ensuring customer satisfaction, growth and high renewal rates.
• Renegotiated contracts, up-sold/cross-sold features, products and services, and functioned as an internal champion for client concerns and requirements
• Communicated strategic guidance, relevant industry trends and market changes/product developments to clients with a focus on the impact to their business
• Presented customer facing reports on strategic direction, revenue growth, opportunity analysis and planning
• Collaborated with other departments including sales, finance, product, implementation, services and support to ensure client success and an optimal customer experience

Morrisville, NC, US

• Generated new business opportunities through prospecting, cold calling and emailing by effectively promoting the value of partnering with ChannelAdvisor
• Performed online software demonstrations to help reinforce the ChannelAdvisor value proposition and drive company revenue
• Actively maintained contact with existing customer accounts to further develop the relationship and cultivate additional new business opportunities
• Built and maintained a pipeline of prospective online retail customers
• Leveraged internal trainings and resources to continuously build knowledge of the e-commerce industry to demonstrate ChannelAdvisor’s position as the industry leader

• Provided presentations to businesses and secured new workplace giving campaigns
• Built and maintained relationships with business executives
• Identified business prospects through connections among ESNC’s 28 statewide environmental nonprofit members, Board of Directors and Development Committee.
• Managed the organization’s efforts to secure grant funding and corporate sponsorships
• Created marketing materials including posters, fliers, postcards, e-newsletters, white papers and press releases
• Promoted ESNC at statewide networking events and community gatherings

• Facilitated home owners’ purchase of a solar energy system by way of an in-home presentation
• Generated new sales leads through trade shows, referrals, personal networking, and cold-calling
• Educated home owners and the general public on the benefits of solar energy
• Ensured compliance with state, municipal, and neighborhood regulations on solar system installations

• Presented internet marketing solutions to realtors and brokerages nationally via online demonstrations
• Daily prospecting for new clients through cold-calling and follow up on warm inbound leads
• Built and maintained a pipeline of prospective online retail customers

• Implemented recycling and energy conservation presentations to over 30,000 residents of the City of San Diego
• Created and distributed contract marketing materials including flyers, brochures, and newsletters
• Coordinated environmental speaker symposiums, field trips, contests, and awards ceremonies for City schools
• Acted as liaison between ILACSD and local media to promote events and programs