Jeff Brown, Pmp Email & Phone Number

Toronto, On, Ca

Program Manager within Soroc for a Major North American Financial institution. Managing both Evergreen and enterprise level projects through out North America with a focus on governance, vendor management and continuous process improvement.

PM with experience in major infrastructure deployments within multiple major Canadian financial institutions. Projects ranging from Operating system deployment (Win 7 OS for all Canadian retail branches), network upgrades (Wi-Fi deployment and network upgrade for retail branches cross country for both a Canadian Bank and a large scale retailer), Command Center creation and management and end-user experience initiatives. Key emphasis has been on analytical reporting, SoW creation, client and vendor management, and team building.

Toronto, Canada Area

• Worked with Deployment team to create an efficient process for converting all of TD Wealth to Windows 7, Internet Explorer 8 and Office 2010• Developed site contact and user training documents that were distributed across TD North America• Trained branch and office site contacts on their duties and responsibilities• Acted as the single point of contact for all TD Wealth Canada site contacts to validate user and PC information and coordinate migration efforts• Managed and communicated program goals to the various lines of business within TD Wealth• Created the process for which all user information was gathered, analyzed and distributed for the project

Etobicoke

• Worked with Operations Manager to schedule crews for new emergencies, job monitoring, and payroll tracking• Worked with Project Managers to efficiently complete emergency jobs and provided all necessary documentation for them to submit their estimates in a timely manner• Set the expectations and goals of each job for technicians and followed up with appropriate feedback

Oakville/Burlington

• Coordinated production and sales schedules between sales associates and production managers• Doubled previous years’ (2003-2005) sales volume by increasing efficiency of painter crews and management staff. Total sales of more than $300,000• Trained management staff to effectively manage painters, schedules, and customer concerns• Worked with CPP Vice President to suggest improvements to help further develop the CPP Graduate Franchise Program