“Process first, technology second.”We are business process engineers with a passion for helping our clients market, sell, and deliver service to their customers. Business process is in our DNA and enables us to gain a unique perspective into a client’s business. We work with companies to implement, customize, and integrate the Salesforce.com platform, and then continuously evolve it to support their organization’s changing business requirements.We value our relationships - with our clients, our community, and with each other. We focus on hiring intelligent, creative, and collaborative people who care about our clients’ success and operate with the utmost integrity.Primary Responsibilities:• Guide presales discussions related to business process, technical requirements and architecture• Design presales architecture and develop detailed scope with related project estimates• Maintain client relationships throughout engagement to drive additional account revenue• Oversee delivery of complex technical solutions and key account engagements• Provide architectural review and guidance to delivery teams• Serve as a subject matter expert for technical escalation and solution review• Lead Salesforce Center of Excellence, which includes key stakeholders and contributors from various disciplines (Including, but not limited to, Sales, Delivery, Product Marketing, Product Management and Partner Relations)• Provide technical and consultative mentorship to various delivery rolesAccomplishments:• 11x Salesforce Certified• Sold into and delivered to high profile accounts/logos • Greatly contributed to overall sales booking targets• Assisted with driving delivery revenue growth• Completed 100% of MBO targets

“Process first, technology second.”We are business process engineers with a passion for helping our clients market, sell, and deliver service to their customers. Business process is in our DNA and enables us to gain a unique perspective into a client’s business. We work with companies to implement, customize, and integrate the Salesforce.com platform, and then continuously evolve it to support their organization’s changing business requirements.We value our relationships - with our clients, our community, and with each other. We focus on hiring intelligent, creative, and collaborative people who care about our clients’ success and operate with the utmost integrity.• Responsible for leading business process reviews to gather technical requirements related to custom development, integration and data migration efforts• Architect custom solutions and integrations• Work with Solution Architect to ensure overall architecture is aligned• Lead and mentor integration engineers and developers• Deliver complex system integrations via API and middleware• Develop custom solutions in Apex, Visualforce, JavaScript and HTML/CSS• Act as Solution Architect for Revenue Cloud (CPQ) engagements as needed

• Provide a technical perspective during business process reviews• Develop project requirement definition documents• Responsible for technical solution architecture and related documentation• Complete project development, data migration and integration efforts• Conduct and facilitate appropriate project testing and validation• Solution architecture for SF CPQ specific projects

• Conduct business process reviews for new Salesforce implementations and ERP integrations• Responsible for project solution architecture• Provide oversight and guidance to project team as project lead• Monitor project budget/timeline and address gaps• Facilitate change and release management w/ client• Construct Salesforce solutions via the application framework (declarative)• Construct Salesforce solutions via programmatic tools (Apex/Visualforce)• Conduct Salesforce administrator, end-user and development training

• Salesforce CRM administration and development• System integration through the use of middleware/web services• Epicor ERP administration and development• Business process management• UI and embedded customizations• Database administration and development• Business Intelligence design and reporting

• Active Directory and Group Policy management• WSUS Server management• VoIP administration and support• Version control system administration• Software package creation and deployment• Workstation support and administration (5000+ users)• Microsoft Server support and administration• VMWare ESX support and administration