- Configuration of Frontier application to support business accounting reconciliation needs.- Working closely with business to develop match rules and report views in support of accounting processes.- Using SQL to analyze Frontier accounting database to pull reports and troubleshoot issues.- Creation of VB & JS scripts to parse data extracts in support of loading and analysis of accounting records.

- Developed features in support of the Alerts & Notifications email and sms messaging framework. (NodeJS, React, Java)- Primary developer for Message Adapter application, which compiled dynamic emails based on data from our work flow system (NodeJS, RESTapi)- Responsible for reporting for the squad and handling ad-hoc requests from stakeholders- Lead Scrum Master ceremonies such as daily stand-ups, retrospectives and sprint review preparation

Developed rules, events and calculations to automate decision management. Capturing decision logic in a controlled and scalable manner. (JavaScript, InRule Business Rules platform)

Designed and created reports supporting the visibility into business, customer and financial data. Supporting both internal business partners and external customers. (SSRS, T-SQL)

Provide the account team analytical insights and value-added marketing reports, and find ways to standardize/streamline reporting systems and processes.Responsibilities include:- Compiling data and analysis for annual / quarterly business reviews with enterprise level accounts. - Drill-down and highlight key insights- Advanced use of data visualization software to display relevant concise reports.- Architect new reports for analysis platform- Provide stats and graphs for published reports (Mobile updates, annual Benchmark report)- Maintain an archive of industry competitor benchmarks- Provide leadership to data services team

To support the retention of clients by collaborating with the Client Services Team through the critical path of deployment data management and testing for digital direct messaging campaigns so that clients’ needs and expectations, and the company’s financial standards are met. Responsibilities include:- Compiling data and analysis for annual / quarterly business reviews with enterprise level accounts- Maintaining various subscriber databases- Consolidating multiple files/formats for campaign execution- Working with client email lists to ensure clean, compliant lists are used- Building database queries to pull segmented lists for complex dynamic mailings- Providing post-deployment reports and insights- Database querying skills (MS SQL Server 2003-2012/ MS Access & PostgreSQL, MYSQL, PHPmyadmin)- Advanced use of Microsoft Excel to display relevant concise reports and metrics.

- Oversaw a team of Front End Developers and Data Specialists. - Helped ensure that the department ran smoothly by assisting with problems, training, mentoring & coaching. - Helped implement higher level processes, such as IT checklists, timesheets, dedicated resource assignments and workload balancing. - Analyzed performance and workload data to ensure proper resource allocation. - Worked closely with client services to ensure the team was meeting client expectations.

- Use of ASP/PHP to produce dynamic content for email campaigns- Converted PSDs/JPEG/PDF to html- Applied proper use of style for email- Tested emails in a variety of email clients to ensure proper rendering- Reviewed html code to ensure best practices are met- Developed data driven web-sites

- Worked closely with clients & internal IT teams to ensure the accurate execution of complex, large scale email campaigns- Provided clients with timely reports, recommendations and post-campaign metrics