Customer Care Agent
- Day to day banking services- Follow up for opening and closing accounts- Technical support for web and mobile application- Customer service
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Jeffry C. is listed as I am a QA tester with experience working on AAA titles. I am seeking new challenges and opportunities and I aspire to be part of a welcoming team. based in Canada. AeroLeads shows a matched LinkedIn profile for Jeffry C..
Jeffry C. previously worked as Customer Care Agent at Scotiabank and Quality Assurance Tester at Keywords Studios - Montréal. Jeffry C. holds Web Development from Algonquin College Of Applied Arts And Technology.
I am a QA Tester with 3 years of experience, during this time I worked on several AAA titles. When I worked inside the studios of Warner Bros in Montreal for Keywords, I developed excellent habits which permitted me to reach and exceed bug reports quotas every week with little supervision whether alone or in a small team. Whilst reaching our goals, I made suggestions for test cases to be implemented; moreover, I wrote new documentations to be utilised by current and new team members. I am one of the go-to persons providing instruction on setting up new testkit and devkit consoles. I have received many recommendations to work with the Nintendo Switch for technical support because of my understanding of this console. Personaly I love playing fighting games, rpgs and Weiqi (or Go). I appreciete good literature, cinema and bicycle rides.
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- Day to day banking services- Follow up for opening and closing accounts- Technical support for web and mobile application- Customer service
Montreal, Quebec, Canada
• Test case creation at different stages of production• Running and following test runs and regressions• Applying various testing method (Ad-hoc testing, Halo testing, Destructive testing, Network impairment testing) on AAA titles• Communicating to leadership and the development teams to provided detailed information on current tasks• Proficient in using various bug management and documentation tools: Jira, Test rails, Excel, Word, Confluence• Helping new employees get… Show more • Test case creation at different stages of production• Running and following test runs and regressions• Applying various testing method (Ad-hoc testing, Halo testing, Destructive testing, Network impairment testing) on AAA titles• Communicating to leadership and the development teams to provided detailed information on current tasks• Proficient in using various bug management and documentation tools: Jira, Test rails, Excel, Word, Confluence• Helping new employees get started• Helping to troubleshoot technical issues for several consoles: Nintendo, Sony, Microsoft, Steam.• Using various SDK kits and applications for manual testing, generating call stacks, and crash dumps• Creating documentations that explains various aspects of the project (Gameplay, build installation instructions, how-to guide on using consoles for testing, etc.)Worked on the following titles:- Mortal Kombat 11- LEGO Star Wars: The Skywalker Saga- And other titles Show less
Montreal, Canada Area
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Jeffry C. is listed as I am a QA tester with experience working on AAA titles. I am seeking new challenges and opportunities and I aspire to be part of a welcoming team..
Jeffry C. is based in Canada.
Jeffry C. has worked for Scotiabank, Keywords Studios - Montréal, Numeris, Teleperformance, and À La Dégrise.
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Jeffry C. holds Web Development from Algonquin College Of Applied Arts And Technology.
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