Reduced costs in numerous IT categories through evaluation of IT spend and business needs, vendor evaluation and selection, and service consolidation, and established a review period to revisit all IT spend categories regularly.Created an Application Development function with IMS to modernize tools and functions, and make data needed for better business decisions more accessible by management and sales staff.Worked with all departments to create process automation initiatives to reduce the need for additional staff and improve output (in both time and quality) from departments, by studying processes performed by individuals.Modernized the IT infrastructure to support mobile/tablet devices (company-owned and BYOD) and distributed internet connectivity, reducing bandwidth costs and network congestion.Created a reduction in telecom and data expense at retail stores ranging in 10% to 80% depending on the local carriers used at each location. This included consolidation of data and telecom into a single national carrier, which also reduced the internal cost associated with billing review.Reduced on-site and existing cloud hosting expenses by moving store operations and select productivity services to alternate cloud services and the elimination of select legacy systems no longer in use.

Developed infrastructure plans to ensure high availability to email and web site hosting customers, including virtualization, database server consolidation, and migration of physical servers to the Rackspace cloud.Restructured the development team, including the professional development of internal staff, creating outsourcing relationships for specific high-cost tasks and portions of projects, and replacing select staff based on organizational needs.Implemented a systematic process for client interviews and specification development to better identify project stakeholders and client needs, reducing project completion time. Managed the integration of TCG into HGO Technology, in Wheeling; ensured coordination between companies, billing transition, and customer retention.

Implemented Microsoft Office SharePoint to improve communications and standardize practices across operations in the four states WVMI/QI operated.Established standard coding, testing, and release processes for software.Researched, planned, and executed cost saving measures including automated reporting, technology replacement, and application modernization.Automated the Service Desk request process within WVMI/QI creating up to a 7200% faster approval time in most cases. Automated project billing process saving approximately $130,000 per contract year.Acted in a consulting capacity for various departments and business units across multiple states to define, select, and implement technical solution to aid or enable their business processes.

Increased profitability by 147% in Q1, 2007 through reconfiguration of staff based on project needs and developed transition plans for outplacement of staff being replaced. Reduced project development time 75% through implementing a new standardized development process based on software design best practices. Reduced the error rate by 90% on Content Management System-based web projects through implementing discipline-specific, standard testing and revision procedures.Developed a plan to reduce hosting expenses by 50% through outsourcing data center management and reallocation of hosting resources. Reduced non-payroll expenses by through the consolidation of resources and elimination of unproductive expenditures and practices.

Managed a wide variety of projects including: custom software projects, web site development,HIPAA risk assessments, network design and engineering, security assessments, and computer forensics. Served as chief architect for all development projects, including managing information design, database structure and code organization. Reduced project development time by 60% through the introduction of standard tools and practices into the development process. Developed code security testing and auditing practices to ensure general application security, as well as compliance with HIPAA and a variety of regulatory requirements. Established all internal software, quality, and development technology standards for use in all software design and development processes.Established standardized project cost and time estimation procedures to reduce the time involved in project estimation and deliver consistent pricing for all projects.Developed technical specifications for projects based on customer needs and budgetary constraints. Designed, architected, developed e-mail marketing software and accompanying marketing plans.

Managed the technical and design staff assigned to technology projects. Helped to implement and maintain Terradon's Windows network, including web and mail server configuration, and Web Site.Established infrastructure management practices and protocols, including conventions for network accounts, e-mail, hardware, and network storage.

Developed numerous applications used by engineers and technicians in the field.Designed, developed, and implemented CAD plugins for 2D and 3D mapping of natural gas facilities.Managed college intern staff and supervised facility mapping and GPS location of facilities.