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Jeff Carpenter Email & Phone Number
Strategist, User and Human Centered Design
at
AdventHealth
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Strategist, User and Human Centered Design
Location
Austin, Texas, United States
Who is Jeff Carpenter? Overview
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Quick answer
Jeff Carpenter is listed as Strategist, User and Human Centered Design at AdventHealth, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jeff Carpenter.
Jeff Carpenter previously worked as Director, Product Design (UX) & Research at First American and Sr. Director, Product Design (UX) & Research at Lumen Technologies. Jeff Carpenter holds M.S., Computer Science from Colorado State University.
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AdventHealth
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Profile bio
About Jeff Carpenter
Hi, I’m Jeff - a UX and Product Design leader with 20+ years of experience building and scaling world-class design teams and operations in startups and Fortune 500 companies. I specialize in creating seamless, human-centered experiences across B2C, B2B, SaaS, enterprise, web, desktop, and mobile platforms. My passion lies in delivering intuitive, scalable design solutions that solve complex problems, drive measurable business outcomes, and delight users.I’ve built 6 UX teams from the ground up, leading recruitment, mentorship, and the establishment of scalable design strategies, processes, and systems. From defining design visions and roadmaps to driving collaboration with Product, Engineering, Sales, and Marketing, I bring cross-functional alignment and execution to every stage of the product lifecycle.Throughout my career, I’ve spearheaded innovative solutions that enhance customer satisfaction, streamline workflows, and reduce operational costs while advancing UX maturity within organizations. I thrive on embedding user-centered design principles, fostering diverse and high-performing teams, and leveraging analytics and data to deliver impactful outcomes.My expertise includes:- Team building, leadership, mentorship, and team development- User-centered design and design thinking methodologies- Strategy and execution for multi-product platforms- Cross-functional Collaboration with Product, Engineering, Sales, and Marketing - Data-driven decision-making with KPIs and OKRs- Scaling Design Systems and operations in high-growth environments- User Research (Qualitative / Quantitative ), Metrics, Customer Insights- Design for SaaS, Enterprise Software, E-commerce, Mobile , and B2B/B2C- Design & Research OperationsIf you're seeking a leader to shape and execute a cohesive design vision, drive cross-functional collaboration, and scale design operations for measurable impact, let’s connect! I’m passionate about crafting transformative user experiences and building teams that deliver exceptional business results.
Current workplace
Jeff Carpenter's current company
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13 roles
Jeff Carpenter work experience
A career timeline built from the work history available for this profile.
Director, Product Design (Ux) & Research
Built a UX Design & Research practice from the ground up, recruiting and mentoring a 15-member, multidisciplinary team. Established the UX vision, organizational structure, roles, titles, career paths, design methodologies, creative processes, and execution strategy. Designed 8 enterprise, web-based products. Drove cross-functional alignment on defining.
Nov 2023 - Nov 2024
Sr. Director, Product Design (Ux) & Research
- Founded the company’s first UX Design Program from scratch, recruiting and mentoring a 23-member, multidisciplinary Design & Research Team. Established the UX vision, organizational structure, roles, titles, career.
- Designed 3 Mobile Apps, 10 Web-based Products, Printed Collateral, Marketing Emails, and Installation Guides. - Amplified E-Commerce Conversion Rate by 7% - Elevated Quantum Fiber App rating from 1.4 to 4.2 - Elevated.
- Developed the first company-wide, multi-brand Design System to ensure cohesion across all omnichannel experiences.
- Introduced best-in-class tools: Adobe XD, Creative Cloud, Figma, Miro, Zeroheight, UserTesting, ContentSquare, Google Analytics, Looker, OP4G, Qualtrics, SurveyMonkey, SurveyKing, Jira, Confluence, Monday, Roadmunk.
- Evolved the company along the UX Maturity Model from Level 1 (Absent) to Level 4 (Structured).
Jun 2020 - Dec 2023
Sr. Director, Product Design (Ux)
- Created the company’s first centralized UX Design Team of 7 international, multidisciplinary designers across IA, IxD, UX, UI, prototyping, visual design, and user research. Defined and introduced design methodologies.
- Created the UX vision and strategy for SL1, Science Logic’s SaaS AIOps platform for web, desktop, and mobile.
- Developed a Design System to ensure consistency and re-use across all digital experiences.
- Educated and evangelized User Centered Design best practices from C-Level to Individual Contributors.
- Leveraged best-in-class tools: Adobe XD, Sketch, Creative Cloud, InVision DSM, Storybook, Jira, Confluence.
- Crafted a company-wide “Design First” strategy with the CPO, Sales, Marketing, Product, and Customer Support.
Sep 2019 - Jun 2020
Ceo & Chief Product Officer
Founded and scaled a SaaS company with a UX-driven enterprise platform visualizing 70+ real-time GIS data streams in a 4D interactive touchscreen. Defined the UX vision, roadmap, and go-to-market strategy. Secured 10 enterprise customers across 5 industries. Created and led Sales, Marketing, Customer Success, and Dev teams.Live Earth is an advanced mapping.
Aug 2015 - Jun 2019
Ceo & Head Of Ux
Founded the UX Design Agency, scaled it to 50 ppl and $7M+ revenue, served complex enterprise clients: DARPA, SOCOM, DIA, US Navy, US Army. Established a UX design process. Built and led the Program Management team. Oversaw 10+ simultaneous govt programs delivering Mobile Apps, Intel Dashboards, and Data Visualization tools.Ringtail Design creates simple.
Feb 2009 - Jul 2015
Ceo & Head Of Ux
Founded the company and developed an interactive, intuitive, Tableau-like graphing and charting software solution differentiated by its User Experience (UX). AgileGraph enables customers to graph, analyze, and comprehend raw data using interactive charts and dynamic filtering & pivoting.Pitched and sold an enterprise-wide license to the US Army, including.
Mar 2008 - Mar 2010
Senior Product Lead
Created, designed and architected Ticom Geo’s next generation product, ISR Aperture. ISR Aperture is an ISR Mission Planning tool to help operators determine the best selection of SIGINT and Imagery sensors, systems and capabilities to achieve a desired operational result. ISR Aperture’s intuitive web based interface provided tactical operators with a.
Sep 2007 - Feb 2009
Lead Product Designer, Ux Lead
Led the complete redesign of Ticom Geo’s flagship product GEOnet. GEOnet is a mission ready, turnkey ISR solution that consists of multiple sensors and command nodes working together to provide precision T/FDOA geolocation. The newly redesigned, highly visual user interface allowed tactical operators to become extremely proficient without needing to master.
Sep 2006 - Sep 2007
Head Of Platform Design, Viper
Created, designed, architected and led the development of Overwatch’s primary application toolkit, the VIPER Framework. VIPER seamlessly integrates diverse applications, services and data sources into a unified collaborative system. It allowed Overwatch to develop a large library of software components, tools, controls, and visualizations, and then combine.
Feb 2005 - Sep 2006
Product & Design Lead, Axis
Created, designed and developed AXIS, a link diagram tool for uncovering relationships between individuals, events, organizations, places/facilities and equipment. AXIS was the first-of-its-kind link diagram tool to directly connect to military intelligence databases and allow real time editing of the underlying information through a visual user interface..
Mar 2003 - Jan 2005
Cto & Head Of Product Design
CameraMouse is an innovative mouse replacement system for the physically challenged. Computer vision algorithms translate facial movements into cursor motion and mouse clicks. CameraMouse allows people with Cerebral Palsy, Spinal Muscular Atrophy, ALS, Multiple Sclerosis, Traumatic Brain Injury, various neurological disorders to run all types of software.
Nov 2001 - Mar 2003
Product Designer & Developer, 3D Laser Scanner
Served as the primary developer on a research project to create a technologically advanced process of fabricating face masks using custom laser scanning device and advanced computer vision techniques. The resulting non-invasive and touch free system mask is much easier on the patient than older processes where each mask is custom molded to the patient.
May 1997 - Aug 2000
2 education records
Jeff Carpenter education
M.S., Computer Science
Colorado State University
B.S., Computer Science
Trinity University
FAQ
Frequently asked questions about Jeff Carpenter
Quick answers generated from the profile data available on this page.
What company does Jeff Carpenter work for?
Jeff Carpenter works for AdventHealth.
What is Jeff Carpenter's role at AdventHealth?
Jeff Carpenter is listed as Strategist, User and Human Centered Design at AdventHealth.
Where is Jeff Carpenter based?
Jeff Carpenter is based in Austin, Texas, United States while working with AdventHealth.
What companies has Jeff Carpenter worked for?
Jeff Carpenter has worked for Adventhealth, First American, Lumen Technologies, Sciencelogic, and Live Earth.
How can I contact Jeff Carpenter?
You can use AeroLeads to view verified contact signals for Jeff Carpenter at AdventHealth, including work email, phone, and LinkedIn data when available.
What schools did Jeff Carpenter attend?
Jeff Carpenter holds M.S., Computer Science from Colorado State University.
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