Jeff Scherer Email & Phone Number

Waterloo, Ontario, Canada

- Perform daily system checks to ensure customer products are performing to organizational standards. Triaging any technical issues to be resolved within the team.- Developed shell scripts to transfer data between database systems to integrate a historical data system for customers to track data changes over time and a better overall understanding of system performance.- Updated deployment packages to reflect accurate release versions for Operator to deploy new packages to customer sites. - Used WordPress to update internal website to include required protocols set by global communications agencies as well as updating website information to reflect current work and company successes.- Created back up websites on test servers to perform site tests on new functions and changes before being deployed on company's live site to minimize the number of changes to the live site.

Waterloo, On

• Service and support (Level 1 and 2) of existing customer installations.• Actively use secure network connections to provide remote support to a variety of customers working within the healthcare field. • Provide a prompt response to customer inquiries to ensure that our suite of products functions properly and does not have an impact on patient care.• Monitor the health of customer sites and update existing configurations or implement new scripts to ensure our customers are able to supply patient care as efficiently as possible.

Tiverton, On

• Support the Engineering team at KI North to create accurate and timely updates to the Client on work being completed and targeted dates of completion.• Review required documentation to compile tracking sheets used to create and maintain accurate ‘procedure kits’ leading to a streamlined process in the case of found damages or needed repairs.• Assist in creating training presentations to be used in mandatory, summer training sessions so Technicians have a safe environment to learn maintenance procedures before execution. • Participate in bi-monthly, Engineering meetings between KI North and the Client to communicate expectations and delegate action items amongst members of the committee.

Cf Fairview

Cambridge, Ontario

In-House Solutions Inc. sells and supports software solutions for the manufacturing industry. We serve CNC (CAD/CAM, both metal and wood), robotics, and Quality Control markets with direct sales and support offices across Canada. The products we represent include Mastercam, OCTOPUZ, Romer, Verisurf, CIMCO, and Edge Factor. In-House Solutions has also been involved in the robotics industry for the past 7 years, specializing in the relatively young offline programming (OLP) field. We’ve leveraged our knowledge to develop OCTOPUZ, a robotic offline programming and simulation software. We are a strong team of dedicated professionals with 27+ years of experience in bringing businesses improved efficiency, increased automation, and advanced productivity. To find out more, please visit our website at www.inhousesolutions.com.

Oakville, On

- Present DRMG services to prospective clients to highlight our ability for them to meet their business goals- Use current print and digital advertising trends leading to the growth of client business. - Work to maintain the relationship with clients and ensure that we are meeting both their business’ goals and their expectations.

Toronto, Canada Area

- Elected to advocate for and represent all College students across Ontario at the Provincial and Federal levels of Government.- Successfully lobbied for the creation of the Ontario Student Grant, increases in Provincial funding for Mental Health initiatives, and changes to the Needs Assessment of the Ontario Student Assistance Program (OSAP).- Influenced and created essential corporate policies and partnership agreements for the management and operations of College Student Alliance.- Represented Ontario College students at national and local media outlets such as The Globe and Mail, The Toronto Star, CBC Kitchener, and CBC Radio.

Toronto, Canada Area

Kitchener, Canada Area

- Prepared, designed, and executed a $6.5 million annual budget that effectively operated eight core services available to Conestoga’s 11,500 student population.- Led and mentored a team of seventeen full-time staff and nine Directors leading to effective and timely completion of project deliverables. - Designed and delivered comprehensive brand guidelines for CSI’s internal use which resulted in the ongoing integrity of the CSI brand across physical and digital media.- Collected and analyzed results from research and feedback initiatives leading to the continuous improvement of the quality of student life, service delivery, and day-to-day operations of Conestoga Students Inc. - Researched, strategized, and negotiated the construction of a student centre which will grow revenue and reduce fees for students at Conestoga College.

Kitchener, Canada Area

Kitchener, Canada Area

Bachelor Of Engineering, Electronic Systems Engineering

Business Administration (Advanced Diploma), Marketing