Jeff Segarra, Mba
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Jeff Segarra, Mba Email & Phone Number

Customer Success Manager at Bakerfield Solutions
Location: Greater Boston, United States, United States 9 work roles 3 schools
1 work email found @kofax.com 5 phones found area 781 and 206 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 5 phones

Work email j****@kofax.com
Direct phone (781) ***-****
LinkedIn Profile matched
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Current company
Bakerfield Solutions
Role
Customer Success Manager
Location
Greater Boston, United States, United States
Company size
391 employees

Who is Jeff Segarra, Mba? Overview

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Quick answer

Jeff Segarra, Mba is listed as Customer Success Manager at Bakerfield Solutions, a company with 391 employees, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at kofax.com, phone signal with area code 781, 206, and a matched LinkedIn profile for Jeff Segarra, Mba.

Jeff Segarra, Mba previously worked as Customer Success Implementation & Onboarding Manager, Marketing Performance (MPM) Solutions at Planful and Partner Relationship Manager at Kofax. Jeff Segarra, Mba holds Marketing Strategy Certificate, Marketing from Cornell University.

Company email context

Email format at Bakerfield Solutions

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*@kofax.com
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Profile bio

About Jeff Segarra, Mba

As someone who is deeply committed to Customer Success Management, I thrive on building strong, lasting relationships with customers and delivering tangible value through my work. With a diverse background across multiple business disciplines, I specialize in technology, software implementation, process improvement, and automation.My career has been driven by a commitment to ensuring customer satisfaction, fostering engagement, and achieving successful business outcomes. I take pride in understanding each customer's unique needs, aligning those with broader business goals, and delivering measurable results. Whether it’s improving internal processes or implementing cutting-edge technologies, I always strive to create streamlined solutions that make a real difference for my clients.Throughout my career, I have honed my skills in the following areas:Customer Success: I work closely with customers to drive their success, ensuring they receive maximum value from the products and services provided. This includes troubleshooting, training, and strategic guidance to help them meet their goals.Software Implementation & Technology: I have hands-on experience in software implementation, helping clients seamlessly integrate new technologies into their operations while optimizing their existing systems.Process Improvement & Automation: I am passionate about identifying inefficiencies and driving process improvements that enhance operational efficiency. I leverage automation and innovative tools to simplify complex workflows and deliver faster, more accurate results.What excites me most is the opportunity to collaborate with cross-functional teams and customers to create solutions that make a meaningful impact. By combining my technical expertise with a customer-centric mindset, I’m able to bridge the gap between business objectives and customer expectations, driving long-term value for both sides.I am always eager to connect with others who share a passion for customer success, technology, and process optimization. If you are looking for a dedicated, results-driven partner to help elevate your business or enhance customer experiences, feel free to reach out!

Listed skills include Product Management, Business Strategy, Saas, Product Marketing, and 54 others.

Current workplace

Jeff Segarra, Mba's current company

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Bakerfield Solutions
Bakerfield Solutions
Customer Success Manager
Boston, MA, US
Website
planful.com
Employees
391
AeroLeads page
Company profile
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9 roles

Jeff Segarra, Mba work experience

A career timeline built from the work history available for this profile.

Customer Success Implementation & Onboarding Manager, Marketing Performance (Mpm) Solutions

Current
Planful

Medway, Massachusetts, United States

  • Onboarded, designed and implemented Planful for Marketing as the principal domain expert responsible for delivering the largest and most advanced projects for 1b+ revenue companies developing advanced use cases beyond.
  • Worked with primary stakeholders to manage software solutions for 12 high-budget customers ($10M-$50M) across the Americas, Europe, and Australia, acting as a consultant to optimize marketing programs, refine.
  • Conducted discovery sessions with Finance, Marketing, and senior leadership to align software implementations with goals, optimize budgets, and integrate systems like Salesforce and Google Ads.
  • Collaborated with marketing directors, finance directors, CMOs, and CFOs to align software configurations with organizational goals, streamlining processes and enhancing decision-making regarding marketing budgets.
  • Developed marketing KPIs integrated with Salesforce, Hubspot, Google Ads, LinkedIn Ads, and Facebook, enabling customers to track ROI and drive data-informed strategies.
  • Created training program on new business processes and software functionality to 12 customers resulting in an NRR of implemented customers of greater than 90% for clarity and effectiveness
Dec 2021 - Present

Partner Relationship Manager

Kofax

Greater Boston

  • Enabled strategic partners, including Ricoh, Konica Minolta, and Canon, to achieve sales success by providing tailored support, resolving delivery and post-sale issues, and ensuring seamless alignment with their.
  • Collaborated with partners to explore new market opportunities, conducting market analyses, building business cases, and guiding projects to fruition, ensuring solutions met customer needs and compliance standards.
Feb 2023 - Jan 2024

Product Marketing Director, Augmented Reality

Ptc

Boston, Massachusetts

  • Developed training materials and resources for customer success team to drive end-user adoption of solutions, enabling customers to leverage implemented technologies and achieve their goals.
  • Collaborated with internal teams to create tailored deliverables, including onboarding guides and enablement tools, enhancing customer engagement and satisfaction.
Oct 2019 - Jun 2020

Product Marketing Manager, Bcg Omnia

Boston Consulting Group (Bcg)

Greater Boston Area

  • Responsible for managing product marketing materials and messaging for the MSP Catalyst product line.
  • Developed internal product demonstration website with data and storyline for the MSP Catalyst Marketing Suite and associated materials.
Sep 2018 - Oct 2019

Senior Director, Product Marketing

Nuance Communications

Burlington, Massachusetts, United States

  • Held global responsibility for developing a six-member team that managed worldwide end-to-end product marketing.
  • Successfully supported the ecommerce consumer and small-business demand generation team by working with product management to develop and launch new versions of our desktop software applications to record growth.
  • Generated several millions of dollars in marketing contributed pipeline per quarter by establishing a sales demand center for enterprise healthcare related solutions.
  • Successfully delivered at least 6 new customer success stories per quarter by establishing the Customer Success Marketing Program.
Oct 2014 - May 2018

Partner & Alliance Manager

Nuance Communications

Burlington, Massachusetts, United States

Aug 2013 - Oct 2014
Team & coworkers

Colleagues at Bakerfield Solutions

Other employees you can reach at planful.com. View company contacts for 391 employees →

SG Sydney Galioto Sydney Galioto Colleague at Bakerfield Solutions Hamilton, Ontario, Canada, Canada View → TF Teressa F. Teressa F. Colleague at Bakerfield Solutions New York, New York, United States, United States View → DN David Neptune David Neptune Colleague at Bakerfield Solutions Hamilton, Ontario, Canada, Canada View → NR Nancy Ramos-Armistead Nancy Ramos-Armistead Colleague at Bakerfield Solutions Trumbull, Connecticut, United States, United States View → FL Francesca Lacey Francesca Lacey Colleague at Bakerfield Solutions London, England, United Kingdom, United Kingdom View → DV Dhanush Vadla Dhanush Vadla Colleague at Bakerfield Solutions Hyderabad, Telangana, India, India View → HA Harsh Agrawal Harsh Agrawal Colleague at Bakerfield Solutions Hyderabad, Telangana, India, India View → NA Nimi Adeyemo Nimi Adeyemo Colleague at Bakerfield Solutions Toronto, Ontario, Canada, Canada View → JM Jyotisman Mishra Jyotisman Mishra Colleague at Bakerfield Solutions Hyderabad, Telangana, India, India View → NM Narayana Mekala Narayana Mekala Colleague at Bakerfield Solutions Hyderabad, Telangana, India, India View →
3 education records

Jeff Segarra, Mba education

Mba, Marketing

Iona College

Activities and Societies: Mu Kappa Tau, National Marketing Honor Society; Beta Gamma Sigma, Business School Honor Society

FAQ

Frequently asked questions about Jeff Segarra, Mba

Quick answers generated from the profile data available on this page.

What company does Jeff Segarra, Mba work for?

Jeff Segarra, Mba works for Bakerfield Solutions.

What is Jeff Segarra, Mba's role at Bakerfield Solutions?

Jeff Segarra, Mba is listed as Customer Success Manager at Bakerfield Solutions.

What is Jeff Segarra, Mba's email address?

AeroLeads has found 1 work email signal at @kofax.com for Jeff Segarra, Mba at Bakerfield Solutions.

What is Jeff Segarra, Mba's phone number?

AeroLeads has found 5 phone signal(s) with area code 781, 206 for Jeff Segarra, Mba at Bakerfield Solutions.

Where is Jeff Segarra, Mba based?

Jeff Segarra, Mba is based in Greater Boston, United States, United States while working with Bakerfield Solutions.

What companies has Jeff Segarra, Mba worked for?

Jeff Segarra, Mba has worked for Bakerfield Solutions, Planful, Kofax, Ptc, and Boston Consulting Group (Bcg).

Who are Jeff Segarra, Mba's colleagues at Bakerfield Solutions?

Jeff Segarra, Mba's colleagues at Bakerfield Solutions include Sydney Galioto, Teressa F., David Neptune, Nancy Ramos-Armistead, and Francesca Lacey.

How can I contact Jeff Segarra, Mba?

You can use AeroLeads to view verified contact signals for Jeff Segarra, Mba at Bakerfield Solutions, including work email, phone, and LinkedIn data when available.

What schools did Jeff Segarra, Mba attend?

Jeff Segarra, Mba holds Marketing Strategy Certificate, Marketing from Cornell University.

What skills is Jeff Segarra, Mba known for?

Jeff Segarra, Mba is listed with skills including Product Management, Business Strategy, Saas, Product Marketing, Enterprise Software, Go To Market Strategy, Cloud Computing, and Strategic Partnerships.

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