Jeff Metcalf work email
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I am looking for opportunities to apply my demonstrated skillset of managing multiple, complex, & regulated technical products. I have a strong background in Product Management working with technology, software development, SaaS, DaaS, Financial Services, Payroll Tax, Telecommunications, and more. I've done this with the drive and entrepreneurial spirit from my days in start-ups combined with my leadership and business acumen tempered in larger organizations.Through the credit bureau & history of lending & financial firms, I have a robust understanding of how financial institutions think about & develop their credit-based prospecting solutions. I’ve participated directly in technical design & data flows, the documenting of features & services, compliance, and business requirements for many products and services in B2C, B2B, & B2B2C.My career arc in product management for cloud-based products starting with high-tech in Silicone Valley, then moving to telecommunications, big data, and financial services. Most recently I've worked with bureau data with FCRA compliance and have been sucessfully innovating standards based product deployments that meet the needs of lending entities of all sizes. However, my scope of understanding in the areas of both technology & highly regulated products extends to many areas where I've demonstrated sucessful designs, developments, & deployments.
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Product ManagementLcptracker, Inc.Irvine, Ca, Us -
Director Of Product ManagementExperian Aug 2019 - Jul 2024Costa Mesa, Ca, UsMy team managed prospecting products for the Experian consumer bureau. This included consumer data, sales support, technical partnership integrations, inter-BU coordination, governance review & approvals, go-to-market planning, portfolio tracking & quarterly business reviews. I led the design bureau specific & inter-BU data configurations for go-to-market use cases supported by both API & flat file delivery. I supported strategic clients, sales, business development, & technical partners in areas such as data integration, data & user flows, & regulatory compliance. I internal supported teams working on the Cloud lift to Experian Ascend.• Supported clients & integration partners during technical integration with regulated bureau data.• Provided sales support with full client portfolio including national creditors / FinTechs / credit / CUs / & banks.• Ensured compliance with regulatory standards & retained business approvals for per-deal allowances. -
Senior Technical Product Management - Big Data - Property DataAttom Data Solutions Sep 2016 - Jul 2019Irvine, California, UsI was responsible for APIs, AVMs, & Property Data in DaaS & flat file. I worked directly with Data Scientists on the AVM clustering methodology, cloud developers for the Azure-based DaaS solution features, the API framework developers for direct property data pulls, & the flat file delivery team. My charter included market analysis, business strategy, sales support, product feature development, & marketing message.• Provided cross-product sales support as the SME for support, training, & sales seminars.• Worked with Data Scientists who created & maintained the AVM clustering algorithms for property value assessments.• Authored business requirements for the DaaS & API platforms, & technical requirements supported by platform developers. -
Product Management - Contractor LendingRenovate America Apr 2016 - Sep 2016San Diego, California, UsOrganized & led the design & development of a new Loan Management System (LMS). I provided leadership in the areas of product management, scrum master, systems analysis, and technical product ownership culminating in a successful deployment. The JSON API interface was designed for partner integration during loan initiation review, & internally for underwriting review.• Performed discovery and documentation of functional requirements.• Coordinated with leadership aligning business & functional requirements to market needs.• Authored user stories, led SCRUM ceremonies, & facilitated backlog.• Worked directly with development team, performed UAT, and participated in issue resolutions. -
Director Of Product ManagementVeros Credit Jul 2015 - Mar 2016Santa Ana, Ca, UsI managed Product Owners, BAs, PMO, & the Scrum disciplines. My team designed and worked with development to build tools for automotive finance companies. These SaaS tools streamline lending decisions while reducing cost per acquisition, & are used for loan entry, pre/post credit filtering, risk scoring, & insertion into an LOS. JSON APIs were developed for LMS integration.• Leadership collaboration on the business plan, 60-month financial projection model, product roadmap reviews.• Product team leadership & development team collaboration on the SaaS software iterations.• Implementation of Agile Scrum disciplines and team culture. -
Senior Technical Product ManagerRia Financial Sep 2013 - Jul 2015Buena Park, California, UsI was responsible for FxOnline, the point-of-sale platform into which all products were integrated, including cash transfer, check cashing, bill pay, ID verification, & more. Used globally to move trillions of USD annually, I led UI/UX per-transaction averaging a 40% decrease in use time as tracked by Adobe Omniture KPI reporting. This was achieved while maintaining compliance, 14 different language profiles, & interaction with on-site devices including signature pads, ID scanners, OCR, and card swipes.• US and European usability reports based on in-person research with branches and agent locations, & Omniture web metrics.• Alignment to strategy through backlog management, user stories, UX requirements, information architecture, & screen comps.• Delivery of FxOnline feature and functionality iterations with internal & vendor technology to US, Europe, and Latin America. -
Product, Project, & Marketing ConsultingProfessional Consultant May 2002 - Jun 2014
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Director Of Product Management & InnovationCeridian Corporation Sep 2010 - Oct 2013Minneapolis, Mn, UsI designed & led the development of a new SaaS based data platform for Tax. This integrated multiple service areas for enterprise clients such as payroll tax, paycheck services, withholdings, & more. I was also responsible for all ETL interfaces to enterprise resource planning (ERP) platforms for payroll data including Oracle, PeopleSoft, JDE, Lawson, SAP, Kronos, and more. These systems support hundreds of in-house processes, compliance with over six thousand tax jurisdictions, service thousands of SMB to Enterprise clients, and move billions of dollars annually, with stringent security standards.• Authored business requirements & supported by development teams for technical requirements.• Integrated KPI tracking as part of the designed internal platform.• Delivered multi-threaded Cloud-based processing that replaced a legacy single threaded mainframe system.• Deployed a Cloud-based adaptable ETL platform that was replacing ETL point solutions. -
Consultant – Product DesignHerbalife International Of America Aug 2010 - Sep 2010Los Angeles, Ca, UsI defined the requirements for a marketing & e-commerce solution that supports their vast global network of direct sales agents. -
Director Of Product Development & Project ManagementExcel Telecommunications Jun 2007 - May 2010On the residential side I was responsible for all web-based Excel properties. This included a complete overhaul of their flagship website as well as thousands of localized SEO “feeder sites” in key markets, all with KPI performance tracking using Google Analytics. This also included the credentialed user area for account & payment management. Commercially I managed & coordinated with the network operation center’s (NOC) technical team to maintain Excel’s wholesale portal that tracked use of our feature group D infrastructure by brand name telecom carriers including Verizon, AT&T, Level 3, & more. • Performed discovery, UI/UX assessment, & authored requirements for the flagship & “feeder” websites.• Designed “Excel Analytics” that showed nationwide performance with planned extension to a client-facing tool.• Ensured development by web & NOC teams met business requirements & delivered the correct reporting.• Responsible for maintaining telecommunication compliance requirements we present in all client facing assets. -
Project ManagementHighwired Technologies, Inc. Mar 2006 - May 2007UsResponsibility for: The VoIP based web communication & mixing application, technical requirements / information architecture, & integrations with telecom & web-based deployments. I led deployment efforts with several major telecoms across the US, Canada, & Europe including TELUS, Embarq, Lucent, Time Warner Cable, IP Unity, UT Starcom, & LogicaCMG. Our team won the “Most Innovative Voice Service” award from the International Voice Messaging Association. -
Product ManagementYackpack Jun 2005 - Mar 2006UsResponsibility for: The web based communication application, technical requirements / information architecture, project management, executive team coordination, & all distributor integrations & deployments. I led deployment efforts with several distributors including AARP & the Red Hat Society. Our team won the Fall 2005 DEMOgod Award & 2005 “Inny” Award for innovation from the Tech Museum in San Jose. -
Product ManagementPeople Places Things Feb 2003 - May 2005
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Product ManagerDriving Media Inc. Dec 2000 - Mar 2002
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Marketing & Project ManagerHotbiz Inc. Dec 1999 - Oct 2000
Jeff Metcalf Skills
Jeff Metcalf Education Details
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University Of California, Santa CruzPhilosophy
Frequently Asked Questions about Jeff Metcalf
What company does Jeff Metcalf work for?
Jeff Metcalf works for Lcptracker, Inc.
What is Jeff Metcalf's role at the current company?
Jeff Metcalf's current role is Product Management.
What is Jeff Metcalf's email address?
Jeff Metcalf's email address is je****@****ata.com
What is Jeff Metcalf's direct phone number?
Jeff Metcalf's direct phone number is (888) 891*****
What schools did Jeff Metcalf attend?
Jeff Metcalf attended University Of California, Santa Cruz.
What are some of Jeff Metcalf's interests?
Jeff Metcalf has interest in Stone Sculpture, Aviation, Business Philosophy, Teaching And Playing Guitar, Painting, Architectural Design.
What skills is Jeff Metcalf known for?
Jeff Metcalf has skills like Product Management, Start Ups, Saas, Enterprise Software, Enterprise Architecture, Strategic Planning, Team Leadership, Innovation Management, Innovation Development, Innovator, Entrepreneurship, Cloud Computing.
Who are Jeff Metcalf's colleagues?
Jeff Metcalf's colleagues are Joseph Gallaher, Loren Doll, Todd Calvert, Jessica Luna, Neil Armour, Victor Ruiz, Jeff Douglas.
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