Jeffrey Smith Email & Phone Number

Southfield, Michigan, US

• Successfully managed and led a team of facilities professionals overseeing the day-to-day operations of 330+ animal healthcare facilities, ensuring high standards in health and safety, maintenance, security, lease.
• Fostered and maintained strong relationships with key customer stakeholders, internal team members, and external partner service providers, enhancing collaboration and service quality.
• Developed and implemented a new corporate hospital signage program, significantly enhancing marketing appeal and achieving a 20% reduction in operational costs.
• Improved service ticket response efficiency by 50% through effective assignment and monitoring of work orders using work order management software.
• Led the organizational restructure of the security camera program and hospital security evaluation process, resulting in a safer and more efficient hospital ordering process and driving costs savings of 15%.
• Effectively led, coached, and mentored facilities personnel, driving their professional growth and development, which resulted in a more skilled and motivated team.

Mason, MI, US

Indianapolis, Indiana, US

• Facility ManagementResponsible for day-to-day portfolio management consisting of global operations and home-based sites.
• Directing global effort to manage corporate leases with domestic and overseas corporate facility leases and relocate business operations to a virtual corporate structure.
• In charge of corporate records management program and destruction program.
• Project manager in charge of closing of WHQ and moving to virtual based operations resulting in more than $1 million dollar savings for organization.
• Manage outside vendors for multiple services related to corporate moving, records, and facilities management.

Indianapolis, Indiana, US

• Responsible for day-to-day portfolio management consisting of global operations and home-based sites.
• Directed global effort for corporate leases management with domestic and international facility leases.
• Responsible for the relocation of facility business operations to a virtual corporate set up.
• Successfully drove corporate agreement negotiation with vendors.
• In charge of corporate records management program and destruction program.
• Project manager in charge of closing of WHQ and moving to virtual based operations resulting in more than $1 million dollar savings in lease costs for organization.

Armonk, New York, NY, US

• I was responsible for Security program management at IBM locations in the Midwest region ensuring all Security organization elements were current and implemented properly to remain compliant with Corporate Security and.
• Established member of regional Crisis Management Teams (CMT). Administer regional Crisis Management teams at customer sites consisting of a core group of executives within organization responsible for leading different.
• Served as lead security manager responsible for pandemic response for 15 sites and 2k employees. Delivered Coronavirus pandemic (Covid-19) action plan for the Midwest.
• Led corporate internal investigations into multiple threat streams including cyber-attacks, employee safety, source code theft, physical and intellectual property for IBM.
• Oversaw daily data center security management including auditing and authorized access control for data center.
• Managed regional security operations including employee safety, physical security, emergency planning, data privacy, information protection, and incident and aid management in protection of people, property, and.

• Directed global facilities operations for worldwide healthcare organization. Responsible for portfolio management consisting of 1 Million sq. ft and more than 2,300 employees from multiple corporate and home-based sites.
• Achieved on-time completion of corporate headquarters relocation. Delivered on schedule and under budget completed construction and relocation of corporate headquarters. Turned a 3-year project in a 14-month success.
• Generated $2 million-dollar savings on corporate construction of world-headquarter project.Decreased organization spend by 14% of $15 million construction budget and completed newly constructed facility on-time and.
• Designed and led all new strategic direction for facilities and security departments under new private equity structure. 16 North American sites and 8 international commercial offices, including rent and operating.
• Reduced Real Estate budget by $2.3 million dollars yearly. Reduced overall real estate expense by relocating corporate headquarters and changed operational culture by moving to a new open concept model.
• Directed Business Continuity Facilities responsibilities. Manager in charge of corporate BC awareness program included design, testing and exercises to ensure viability of business continuity plans.

Delft, Zuid-Holland, NL

• Responsibility for all building and safety operations within the 300,000 square foot facility and managed 5 staff members.
• Developed request for quotes (RFQ’s) for outsourced services.
• Coordinated “Grand Opening” festivities for facility functions for 311,000 square feet retail operation.
• Developed and managed multiple preventive maintenance programs for facilities and production equipment.
• Administer energy savings program by implementing and managing building automation system program.
• Work with township officials in adhering to local zoning and ordinances.

Dearborn, Michigan, US

• Department manager in charge of day-to-day facility business operations for corporate offce buildings.
• Responsible for multiple construction projects and punch list.
• Interviewed, hired and managed departmental maintenance and operations staff.
• Developed and managed operating budgets up to $4.8 million dollars.
• Directed space planning efforts throughout multiple facilities.
• Developed request for quotes (RFQ’s) for outsourced services.