Jeffrey Su Email & Phone Number

Orange County, California, United States

Los Angeles Metropolitan Area

• Regularly review suspicious account activities, diagnose account issues, and identify links to deter fraud attacks, focusing on account takeover (ATO), social engineering, identity theft, synthetic identities, fraud.
• Monitor and review accounts flagged by CIP, BSA/AML, and OFAC, and generate/file suspicious activity reports.
• Independently solve complex fraud scenarios and cases using data and solid judgment while maintaining a high level of accuracy when reviewing accounts to determine fraudulent/suspicious activities.
• Work collaboratively with Fraud Strategy & Analytics, Machine Learning, Merchant Risk, Engineering, and Product to share fraud trends and provide insight on new fraud behaviors and methods.
• Collaborate cross-functionally with teams to identify and resolve account-breaking bugs/glitches/issues, ensuring a seamless customer experience.
• Optimally handle key projects and drive continuous improvements to fraud procedures, processes and tools.

Rowland Heights, California

• Conduct thorough Enhanced Customer Due Diligence (EDD) reviews of high risk clients, including high cash flow businesses, foreign and offshore accounts, money service business account reviews and onboarding, CTR exempt.
• Utilize BSA Manager (BAM) software to generate reports and detect suspicious, criminal, money laundering, and/or terrorist activities.
• Conduct weekly OFAC Scrubs, daily ACH/IAT OFAC scrubs, and OFAC SDN Update validations. Investigate, monitor, and clear/report potential OFAC hits, scheduled tasks, and suspicious activities in high risk accounts, and.
• Perform extensive internet and offline research to conduct Enhanced Customer Due Diligence to support import/export letters of credit, wires, ACH, and IAT transactions.
• Managed the onboarding process for High-Risk MSB customers, ensuring compliance with regulatory requirements and maintaining accurate documentation. Conducted site visits and interviews with MSBs to assess BSA/AML risk.
• Effectively collaborate with Compliance teams to assist with periodic tests and reviews of internal programs to ensure adherence to federal and state regulatory requirements, including BSA/AML, FCRA, Regs E, P, Z.

Rowland Heights, CA

Los Angeles, California

Rowland Heights, CA

Rowland Heights, CA