Jeffrey Su Email & Phone Number

Orange County, California, United States

Los Angeles Metropolitan Area

• Regularly review suspicious account activities, diagnose account issues, and identify links to deter fraud attacks, focusing on account takeover (ATO), social engineering, identity theft, synthetic identities, fraud rings, etc.• Monitor and review accounts flagged by CIP, BSA/AML, and OFAC, and generate/file suspicious activity reports.• Independently solve complex fraud scenarios and cases using data and solid judgment while maintaining a high level of accuracy when reviewing accounts to determine fraudulent/suspicious activities.• Work collaboratively with Fraud Strategy & Analytics, Machine Learning, Merchant Risk, Engineering, and Product to share fraud trends and provide insight on new fraud behaviors and methods.• Collaborate cross-functionally with teams to identify and resolve account-breaking bugs/glitches/issues, ensuring a seamless customer experience.• Optimally handle key projects and drive continuous improvements to fraud procedures, processes and tools.• As a subject matter expert, provide in-depth training to both internal and outsourced teams on intricate work types and fraud detection techniques.

Rowland Heights, California

• Conduct thorough Enhanced Customer Due Diligence (EDD) reviews of high risk clients, including high cash flow businesses, foreign and offshore accounts, money service business account reviews and onboarding, CTR exempt entities; created and filed suspicious activity reports (SARs) for any known or suspected criminal offenses or suspicious transactions involving money laundering, terrorist financing, or other violations of the Bank Secrecy Act/other predicate laws.• Utilize BSA Manager (BAM) software to generate reports and detect suspicious, criminal, money laundering, and/or terrorist activities.• Conduct weekly OFAC Scrubs, daily ACH/IAT OFAC scrubs, and OFAC SDN Update validations. Investigate, monitor, and clear/report potential OFAC hits, scheduled tasks, and suspicious activities in high risk accounts, and create Suspicious Activity Reports accordingly.• Perform extensive internet and offline research to conduct Enhanced Customer Due Diligence to support import/export letters of credit, wires, ACH, and IAT transactions.• Managed the onboarding process for High-Risk MSB customers, ensuring compliance with regulatory requirements and maintaining accurate documentation. Conducted site visits and interviews with MSBs to assess BSA/AML risk ratings, contributing to informed decision-making in establishing and maintaining business relationships.• Effectively collaborate with Compliance teams to assist with periodic tests and reviews of internal programs to ensure adherence to federal and state regulatory requirements, including BSA/AML, FCRA, Regs E, P, Z, UDAAP, etc.

Rowland Heights, Ca

Los Angeles, California

Rowland Heights, Ca

Rowland Heights, Ca