Managing a team of Application Administrators involving Microsoft Dynamics D365 F&O, Salesforce, MS Azure, and supporting ECommerce, Retail, and Warehouse business units.

Leading a team of Application Administrators involving Microsoft Dynamics D365 F&O, Salesforce, MS Azure, and supporting ECommerce, Retail, and Warehouse business units.

Canada Goose is one of the world's leading manufacturer of luxury apparel, famous for their extreme weather outerwear.As the Applications Administrator, my primary focus is to support the Microsoft Dynamics AX2012 R3 ERP system. I perform user administration, security role administration, code deployments via model store, and environment builds/refresh.I also support our D365 For Operations Retail module implementation, deploying the mPOS solution with payment connector, performing package deployments via LCS, creating new D365 environments, performing D365 database migrations, and administering environments on Azure.My additional responsibilities include supporting all our corporate applications used for Manufacture & Supply chain, eCommerce, Retail, Finance and Operations.

LSTRNA operates retail stores in airports across North America, providing convenient access to foods, gifts and specialty merchandise.As the Senior Support Analyst at the corporate headquarters, my job duties include:• Lead technical administrator for Microsoft Dynamics AX 2009 ERP system (AOS, Enterprise Portal, Retail StoreConnect). Responsibilities include provisioning user access, security administration via groups and roles, deployments of XPOs, troubleshoot and resolve technical application and end-user issues, installing/configuring AX infrastructure servers, installing software hotfixes/updates as required, and documenting all tasks.• Support and administration of corporate applications including: MS Sharepoint 2010, MS Exchange 2012, MS Systems Center, BugNet IssueTracking, and various in-house web-based applications.• Support and administration of MS SQL Server 2008R2 / 2012• Support and administration of VMware ESX 6 virtualization infrastructure, including building/configuring new ESXi hosts, creating Virtual Machines (VMs) templates, deploying new VMs, provisioning SAN storage, and monitoring VM resource utilization.• Security Administrator responsible for administering MS AD user IDs and security groups, MS AD GPO policies, Exchange email accounts and distribution groups.• Support and administration of infrastructure services, including: MS Windows 2008/2012 Server, MS AD/DNS, Terminal Services, FTP services, IIS Web Server, and corporate file-shares• Critical team member on multiple projects, including On-premise Data Center to Cloud Hosting migration of Production and Dev/UAT servers and applications, and PCI compliance implementation.• Perform administration and maintenance of IBM BladeCenter blade servers, including installing CPU, memory, hard drives and add-on peripherals, upgrading firmware, and installing host O/S and associated drivers.

My technical skills include experience in the following areas:• VMware ESX virtualization server administration• Microsoft Windows Server platform administration• IBM AIX administration• HP-UX administration• Microsoft Active Directory administration• Microsoft System Center 2012 administration• Microsoft Sharepoint/TFS 2010 administration• Microsoft SQL Server administration• IBM blade center administration• IBM SAN administration• P2P/P2V server migration• Windows platform troubleshooting and support

Technology consultant with the Technology Strategy & Advisory group.

Lead Systems Administrator for the Deloitte Solutions Centre

Lead IT Support specialist at Deloitte Consulting/ICS

Lead IT Support specialist at Canon Office Equipment

Technical Services lead at CSS Laboratories (supplier of industrial grade rack-mounted server solutions)