• Identify key business objectives and provide solution recommendations while performing business proofs and management consulting analysis.• Manage the scope of projects from inception to closure. Define, develop, and manage implementation schedules and project budgets.• Coordinate resources, and prepare project teams for kickoff. Ensure effective completion of project milestones, control project scope, and mitigate risks.• Ensure project consultants are delivering to configuration, development, and methodology standards.• Responsible for managing the business unit as a profit center.• Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition.• Ensure delivery processes are efficient and cost-effective.

• Set clear project objectives, define scope, establish timelines and milestones• End to End Project Management: WBS Project Plan with daily tracking• Spearheaded proactive implementation of risk mitigation strategies, resulting in successful completion of projects on time, within budget, and in alignment with agreed Scope of Work, leading to increased client satisfaction and repeat business• Working with different teams to get the project delivered by meeting the required quality standards• Lead Business discussions and manage client expectations on the project with negotiation skills to align plan of actions• Suggested improvement ideas to improve efficiency in multiple processes• Mentoring juniors to scale up to dynamic business expectationsKey UPI on Rupay Credit Card Banking Projects Delivery completion:• Large Gujarat based PSU Bank on 24th March 2023• India’s Largest Rupay Credit Card Issuer on 5th July 2023

• Experience in driving proposals and RFP Solution responses in BFSI segment • Deliver sales pitch, demo, presentation and proposal to potential clients • Scope the assignment and provides appropriate estimates • Articulate capabilities in the solution space • Ability to create solutions and provide guidance to the team • Listen to the needs of the market and share insights • Support in building materials for webinars, Sales Support Activities • Support in preparation of Value Proposition • Conduct technology assessments and identify transformation opportunities. • Ensure deliverables are in line with client expectation/standards.

Techno-functional role with business and product acumen, front ending with Banks for project implementation, BAU and presales as being the focus areas:•Defining the product vision, strategy, and roadmap.•Gathering, managing and prioritizing market/customer requirements.•Liaising as the customer's advocate for articulating the user/buyer’s needs.•Work closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met.•Co-ordinate with member banks and banking alliance team to ensure requirement closures with business justifications•Stock take of all Projects on regular basis and ensuring that projects get prioritised in development sprint.•Engage Projects/Development teams, technology partners and Member banks closely to fast track projects and get the projects to go-live stage ASAP.•Obtain & analyses feedback with banks and recommend potential improvement in current set up to member banks via industry knowledge, cross selling projects and process improvement scope identification.•Conducting regular review meetings with Internal and external teams to address key concerns from each of these teams and track them to the closure. Promptly escalating to senior management on delays and bottlenecks impacting committed project delivery dates.BAU's -•Addressing Bank escalations for various Project & Services.•As an escalation point for all transactions related and operational issues, system outages and ensuring corrective action is taken to avoid recurrence.•Working with the Banking Alliance Team and Product Teams and assist in Pre-Sales effort by giving active recommendations on product positioning, clarifying product capabilities and participating in sales strategy.Process Improvement-Analysed pain points in a Project Lifecycle & created SOP for Process Improvement to streamline different activities.

PreSales:As Tech Lead•Managed the end-to-end presales process for clients and partners from Request for Proposal (RFP) responses through tailored product demonstrations and proposals•Architected technical solutions required to address customer requirements, assessed customers’ needs and recommended solutions that optimized value for customer and the firm•Acted as Key Product Exhibitor at FSS Booth in Seamless Philippines Conference 2019 held at Manila. Showcased live demo of FSS’ Voice Commerce using Amazon Alexa•Identified government RFPs/bids and opportunities and provided targeted market intelligence to help win government contracts•Interfaced with delivery heads in identifying the right team, getting the presales and delivery teams to develop the solution, estimates, schedules, and technical responses to complete the proposal•Worked with vendors to produce anticipated outcomes; ensured product demonstrations fully functional and ready to address customer queries•Spearheaded team to generate revenue for the sale of enterprise software solutions that integrates accounting and benefits administration•Represented enterprise software group by designing proposals and delivering presentations to develop software visibility, product penetration and growth•Designed lucid software solution proposals by processing inputs from multiple departments.

•Techno-Functional Coordinator for FSS deployed onsite at Bank of India.•Successfully implemented New mobile Banking application for Bank of Indiawith public rollout. Promoted to Tech Lead & Awarded ‘Customer Delight Award’from FSS for tremendous efforts put in rolling out the public launch on August 1st2018.•Managing adequate staff for a smooth operation of Mobile Banking application.•Ensuring Audit compliance of systems & applications. {internal / PWC }•Preparation & Maintenance of Root Cause Analysis {RCA reports} ofincidents.•Managing the project on behalf of FSS Project Manager. Preparation of MOMand updating internal and external stakeholders for better project delivery.•Liaising with Banks with respect to Product requirement gathering.•Review of BRD (Business Requirement Document).•Maintenance of the UAT environment setup for testing purposes.•Procurement, deployment of Mobile Banking patches in UAT/productionenvironment and undertaking basic sanity testing.•UAT sign offs from Banks, oversee of production movement, approvalprocesses adherement.•Preparation of Weekly Project Status Reports for various Banks (PSR)•Key member in implementation, testing and rollout of mobile banking forBhutan National Bank especially for their BIPS (Bhutan Immediate PaymentService) similar to RBI’s IMPS•Maintenance of Project tracker status of ongoing projects.Mobile Banking Projects worked upon :● Bank of Baroda {India}● Bank of Baroda {UAE}● Bank of Baroda {UK}● Baroda Uttar Pradesh Gramin Bank● Baroda Gujarat Gramin Bank● Vijaya Bank { merged into Bank of Baroda }● Bhutan National Bank● Union Bank of India● United Bank of India● Bank of India

Implementation and 24x7 TechnoFunctional Support of EBanking at Bank of Baroda.Job responsibility includes the majority of the activities performed at previous organizations plus the following.●Mentoring and guiding team members on issue resolution.●Ensuring EBanking application is running with minimum downtime.●Documenting current application processes as SOP for team & managementperusal.●Issues to be resolved with least TAT with proper coordination with multipleapplication vendors.●Managing Team resources for proper Shift adherence.●Updating Team Leads (TL) & Delivery Leads (DL) on issues & current status andproper escalation.●Maintenance of Issue Tracker and proper follow up of the same.●Technologies/Applications used : IIS, Apache Tomcat, Win server2005,2008,MSSSQL, Oracle Developer (for query fetching).

Providing complete support to IDBI Bank’s corporate and retail customers for Internetand mobile banking in minimum TAT by using analytical skills. Support with NonDisclosure Agreement (NDA) rules in mind to maintain security and privacy ofcustomers.b) Key member in implementation & support of Digital Signature Certificate viaphysical FIPS-II compliant token for 2FA (two factor authentication) compliance incorporate net banking as per RBI mandate.c) Core member in testing of corporate net banking during :1) CBS Finacle migration from ver7.0.18 to ver7.0.252) Migration of Payaway AIX application from MSSQL to OracleMonitoring of BOD Group Download process and provision of data to EBanking using UNIX.e) Testing of patches released in UAT and providing sign off for live productiondeployment & test results for Audit compliance.f) Preparation of Test Results & Test Case documentation.g) Providing professional training by exploiting my excellent verbal skills to the fullestto IDBI BANK staff on all aspects of Alternate Channels. Stress on increasing usageof Alternate Channels to reduce load on branches resulting in better productivity andincreased revenues for our parent IDBI BANK.h) Client’s feedback is analyzed & raised to respective business teams.i) Took a lead role in organizing, scheduling review meetings between FunctionalTesting & Development teams resulting in better coordination and faster results with arecord of MOM per meeting.j) Preparation of project BRS/BRD {Business Requirement Study/Document} as perbusiness needs.k) Training & guiding junior staff of daily activities on how to execute it efficiently.l) Representing IDBI INTECH at banking seminars and exhibitions.m) Nominated on behalf of Alternate Channels (Internet banking) to be part of theupcoming Data Warehousing Project in a functional role.n) Created new SOP (Standard Operating Procedures) for processes to ensure the teamfollows discipline in day to day functions.

Software Implementation cum Support for RBI reporting MIS software for co-operative banks.