Jeff Tichenor is a Senior Integrations Manager at Procore Technologies at Procore Technologies. He possess expertise in enterprise software, erp, crm, saas, sugarcrm and 24 more skills. Colleagues describe him as "A “customer satisfaction machine” is how I would describe the team Jeff built and managed. I had the pleasure of working with Jeff for over eight years and his professionalism and genuine demeanor always impressed me. Under Jeff’s management, his groups' NPS scores improved every year, exceeding all prior company records and pushing our organization's scores to “best-in-class” levels. In November 2015, SugarCRM won PC Magazine’s Business Choice Award for the CRM category. In that award, technical support was identified as a key differentiator and that success was in no small part due to the contributions of Jeff and his team. As a team member and a leader, I strongly recommend Jeff." and "I have reported directly to Jeff for several years. I have never felt more comfortable with my direct manager. He has always been approachable, and has been one of the best coaches I have had. His technical skills were exceptional and I have learned a lot from him. He has helped me become better, and encouraged me to strive for constant improvement. Jeff went to bat for his team and provided excellent communication from upper management to us. "