As a *Flex Specialist, I have been working on projects from different clients and supporting other Service Delivery teams as additional or contingency support. In this role, I have collaborated with internal and external teams to provide excellent customer service or data management in a timely and professional manner.• Execute processes (data entry, lead generation, customer service) for projects requested by clients or other Service Delivery teams• Report process deficiencies to ensure accurate execution of tasks• Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved•Ensure proper and timely escalation of issues to meet internal and external expectationsI•dentify opportunities and recommendations for continuous process improvement• Deliver service excellence and maximize customer satisfaction• Work with Service Delivery teams to stay updated on product and service knowledge and process changes

As a Data Services Associate, I am responsible for executing projects of varying nature -- from as simple as data entry and mining, to as complex as lead generation, content moderation, and analytics and reporting.

As a Seasonal Data Services Associate, I am responsible for executing projects of varying nature -- from as simple as data entry and mining, to as complex as lead generation, content moderation, and analytics and reporting.

• Develop a strategy to build and maintain programs and activities that will have a positive impact on the community•Build and maintain relationships with members of the community, key individuals, and other organizations•Serve as a key point of contact for neighboring businesses, institutions, and communities

Perform a variety of administrative and routine analytical duties in support of assigned programs and functions. Coordinate and administer assigned programs and functions. Gather, organize, compile and summarize data. Maintain a variety of ledgers, logs, records, and reports.

As a Customer service representative, I help customers with complaints and questions, give customers information about products and services, take orders, and process returns.