Jeff Van Dolah Email & Phone Number

Chestermere, Ab, Ca

Calgary, Alberta, Canada

Providing HR solutions to small businesses

Calgary, Alberta, Canada

• Partner with company leaders to support long term strategies surrounding hiring, retention, leave management and development of the workforce.• Conducts talent acquisition task as needed.• Lead the implementation and maintenance of HR standardized work policies and programs. • Partner with Corporate HR and local leaders to ensure policies and programs are communicated and applied consistently across the organization.• Promote and encourage Team Member engagement through programs and events designed to improve workplace culture.• Manage learning and training system, partnering with the departments to create learning plans; ensuring completion rates are up to target. • Administer all company benefits. Including an annual review of the programs and provide recommendations accordingly.• Provide coaching and support to management on all people related matters. Leverage the coaching application capability from our Learning/training system.• Generate and analyze HR metrics and report on the effectiveness of people management practices.• Support management and employees to resolve workplace ER issues utilizing methodological approach. Including compensation analysis and recommendations.• Conduct onboarding and exit interviews and provide necessary follow up and feedback.• Provide guidance and support on performance processes for Team members and management.• Support Regional Human Resources Director and business leaders on project related activities.• Ensure accurate data within the HRIS system.• Train business partners on HR transactional matters.

• Ensured the safety and security of the staff, inmates and centre• Internally charged and investigated allegations of misconduct through the BC Correction internal disciplinary court • Resolved conflicts between inmates, assisted them to cope with their problems, counselled them in periods of stress, controlled hostile and aggressive behaviour, and managed deviant behaviours, encouraged them to accept responsibility for their actions • Managed conflict to ensure safety of staff and inmates• Proactively solved problems to avoid future conflicts or concerns• Made suggestions to management and supervisors regarding Standard Operating Procedures to improve workflow and staff morale

• Functions as primary contact for the coordination of operational issues and concerns related to FrontCounter BC service delivery by reviewing and analyzing security, operational policy and procedural issues for users; identifying, analyzing and diagnosing specific issues or the context of concerns, resolving or referring as appropriate• Reviewing current and proposed policy and procedures and recommending changes to business processes to improve operational efficiency and/or client service• Creating and maintaining various databases, spreadsheets and tables to support operational requirements• Manage and complete the Deemed Authorization Project for FrontCounterBC• Be the main liaison between FrontCounterBC and BC Park

Lake Country, British Columbia, Canada

• Organized, created, planned and implemented weekly programs according to company values and program feedback• Evaluated Programs to determine trends and developed future programs• Ensured communication with team, parents and children• Ensured the safety of all children under the clubs’ care• Executed daily activities• Supervised and trained staff• Learned and completed all administrative tasks needed through Share Vision including attendance, participation and trends that can be examined for future program development• Created and managed a yearly budget• Forecasted costs and planned activities accordingly

Vernon, Bc

• Primary contact for team members with payroll/employment standard disputes• Led Investigations of payroll/employment standard disputes• Primary HR support for all team members on LTD• Developed the company LTD process and procedure. Evaluated process and made changes accordingly• Executed the Medical Leave Policy and ensure all LTD team members understand the policy• Work with GWL and store managers to ensure all Graduated Return to Work schedules and team member restrictions can be accommodated• Recruitment, Selection and On-boarding of high-performance candidates• Conduct Exit Interviews monthly and report results to Senior Management Team

Kelowna, Bc

• Lead and directed complex human resource investigations into allegations of workplace misconduct• Gathered information and evidence to determine the level of disciplinary action giving• Completed all proper documentation for the investigation to ensure the company’s actions were legal and defendable in a court of law if necessary • Primary HR support for VMF Estates portfolio• Execution of strategic peopling & succession planning programs• Drove the performance review process within the business unit and coach managers and employees in performance improvements• Participated in the development and implementation of corporate HR policies, practices and programs• Proactively cultivated and maintained positive employee relations, a motivated workforce and an innovative and entrepreneurial culture• Coached and provided HR guidance and expertise to the department leads and assist managers in reaching their business objectives

Fort Mcmurray

• HR/Payroll representative for 950+ salaried and unionized hourly ESS associates at Compass Group Canada remote client contract sites (CNRL, Shell, Suncor, and Syncrude) in Alberta’s Oil sands• Solely responsible for review and input of payroll data and payroll adjustments for all salaried and hourly associates• New hire orientation and on-boarding• Document creation for offers of employment, disciplinary and termination letters

Kelowna

Contact area business' and generate sponsors for the project.Create new connectionsStay in contact with existing sponsorsInform business' about the project

Kelowna Bc

Made sales calls to an existing customer baseCompeted towards monthly sales goalsContributed well to the team environmentCreated new leads in the communityUsed customer based computer systemCompleted extensive training Picked up on systems quickly and efficientlyCold called new prospects

Built an energy recirculation system at CANFOR mill Plateau -Helped with every aspect on the construction-Helped carpenters, ironworkers and crane operators-Learnt many new skills quickly and applied them without supervision-Worked individually as well as in groups

Greeted and welcomed customers to the dealershipDetermine customer needs Demonstrated products capabilities by giving enthusiastic presentationsSuccessfully negotiated the terms of sales that both satisfied the customers and dealerships needsContinued to grow relationships after the saleLearnt several methods to handle customers objectionsQuickly learnt the entire product line as well as the used inventory

Walked customers through the entire sales processNegotiated the terms of the saleDealt with a very diverse customer baseOrdered new vehicles from Ford of CanadaNegotiated new vehicle trades with other dealerships throughout the regionUsed Ford of Canada's online database to locate specific vehicle and track customer and dealership orders Learnt all the training material and product information quickly.Completed weekly training modules on all of Ford's new innovative productsBecame an expert in vehicle technology systemsOrganized the dealership lot to attract customersHad 100% customer satisfaction on customer satisfaction surveys

Quickly learnt the entire product lineQuickly learnt the entire sales processHad 100% customer satisfaction on customer satisfaction indexesBuilt a customer base through connectionsNegotiated terms of the saleEffectively dealt with customer objections and disputes

Penticton Bc

Helped with every aspect of concrete construction of a water tankLearnt new skills quicklyWorked individually and in groupsDrove truck for the company to pick up supplies and deliver staff to the work site

Bachelor Of Arts, Psychology

Activities and Societies: Varsity Basketball team

Bachelor Of Management, Finance

Activities and Societies: Varsity Basketball Team

Bachelor Of Business Administration (B.B.A.), Finance

Activities and Societies: Varsity Basketball team member

Bachelor Of Business Administration (Bba), Finance

Activities and Societies: Varsity Basketball team member