Jeff Vial Email & Phone Number

Des Moines, Iowa Area

I’ve played a key role in our company’s transformation from startup to industry leader. As a subject matter expert across our entire product line and internal architecture, I’ve been deeply involved with every aspect of our software development lifecycle and delivery.- Analyzed product performance, identified issues and root causes, developed requirements for solutions, and confirmed improvement post-deploy- Performed analysis for company leadership, informing key decisions by effectively communicating difficult concepts and bridging the gap between business and technical- Wrote SQL queries daily as part of various job functions, including complex database update scripts- Developed technical requirements for dev team, encompassing our full range of products and internal systems and tools- Worked closely with account managers and directly with customer contacts, providing expertise on product capabilities and performance as well as bespoke results analysis- Created a query-based reporting solution used for all transactional billing from March 2018 to July 2019, requiring extreme attention to detail as >90% of our revenue was dependent on this information- Created custom reports for our highest-volume customer, completing all associated tasks from designing charts and tables and adding front end scripts, to creating a new back end model in our reporting app- QA’d over 100 dev stories and provided training, support, and review for QA team members- Completed limited development work in C# and JavaScript and reviewed code as part of QA work- Designed the user interface for a message dashboard used daily by our technical teams- Managed API integrations with new customers and programs- Led several onsite user training sessions for our front end applications- Contributed extensively to internal documentation, with hundreds of edits across 96 pages- Developed improved issue tracking process which improved efficiency and visibility and reduced deploy problems

Cedar Rapids, Iowa Area

Before shifting my career to technology, I worked as a graphic designer on the corporate marketing team at Ruffalo Noel Levitz.- Designed web, print, digital, apparel, and multimedia materials fulfilling various marketing and communication needs- Assisted with the launch of a new corporate website by migrating dozens of pages, proofing content for visual consistency and spelling/grammar, and learning WordPress to provide ongoing site maintenance- Reduced company spending on stock art by hundreds of dollars by initiating and leading the transition to a more cost-effective vendor- Developed a full brand identity for the company’s primary annual conference and designed dozens of supporting print and digital communications and assets- Mastered a new email distribution system following unexpected staff shortages- Honored with an APEX Award for Publication Excellence in 2014

Des Moines, Iowa, And Iowa City, Iowa

As a part-time freelance designer, I provided design and illustration services for 13 organizations and creative endeavors.

Iowa City, Iowa

During this two-year paid internship I created web, print, digital, and apparel designs for over 25 departments and organizations at the University of Iowa.- Developed a brand identity and supporting materials as lead designer for the University of Iowa’s 100th anniversary Homecoming celebration in 2012- Collaborated with professionals and fellow interns in design, marketing, web, photography, and video

Iowa City, Iowa

I co-founded this University of Iowa student organization. We helped undergrad graphic design students gain experience by providing pro bono design services to more than ten low-budget campus groups. During my time with this organization I supervised projects, communicated with our clients, and contributed to design work.