As a seasoned CIO Consultant, I bring decades of experience in technology leadership and strategic planning. Currently, I’m semi-retired and collaborating with organizations like Biscuitville to drive digital transformation and optimize IT operations.

Supporting a great IT team and Organization.

BWG is an invite-only network for senior executives across technology, media and telecom. BWG industry professionals participate in a series of roundtables discussions, which are a valuable resource for market intelligence, business development and personal / professional networking.

SMART Financial operates 87 pawn stores, throughout the U.S. and Canada, from their Orlando, Florida corporate headquarters. Their goal is to acquire 100 stores per year.Jeff oversees all IT Technology Strategy & Planning and Operations for SMART Financial. A fast growing company with an eye on the future.

Technology Strategy & Planning, Acquisition & Deployment, and Operational Management for Tijuana Flats Tex-Mex restaurants.- Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the Tijuana Flats organization.- Consult with stakeholders to define business and systems requirements for new technology implementations.- Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.

Provide proactive oversight to daily operational and organizational activities in support to transformation of multidimensional payment systems supporting customer business units. Take charge of ensuring technology sustainment and development for a billion-plus POS transactional system as well as utmost customer satisfaction. Actively lead the provision of support and delivery engagements. Notable Achievements: - Participated as a leader of the Disney Next Generation Experience Team that designed and implemented RFID Magic Bands. My POS Team eventually deployed over 7,000 mobile and stationary Magic Band Readers. -As Manager of POS was responsible for over 2 billion dollars annually which flowed through over 4,000 terminals/ registers -Streamlined the overall business unit operations by initiating the restructuring of a 24x7 global operations and the establishment of upgraded real-time enterprise services and abroad managed services with a bi-coastal 23 member team. -Demonstrated expertise in POS technology and various technology initiatives, which led to selection as consultant on multiple company-level transformation initiatives for domestic segment regions, such as Walt Disney World Florida, Disneyland California, and Aulani Hawaii. -Partnered and consulted with the international regions on POS technology systems and processes for Hong Kong and Shanghai. -Facilitated Agile .Net development methodology with a 20 person team with both onshore and offshore resources

Directly interfaced with company executives to present expert technical advice regarding project planning, risk management, software QA, outsourcing, and industry best practices. Sustain constant communication with clients to identify and analyze needs and systems requirements in order to customize cutting-edge photo imaging solutions.Proficiently monitored and maintained project finances, which involved monthly budgeting, forecasting, resource and infrastructure estimation, capital expenses, and final budget reporting. Collaboratively worked with the Business and Legal Department to draft and negotiate law-compliant contracts with clients and vendors. Notable Achievement: -Significantly increased annual revenue by over 40% through hands-on direction of highly sensitive multimillion-dollar mobile, client application, and website projects for an innovative global photo imaging division.

Rendered astute direction to the team in structuring requirements and case definition for B2B logistics solution provider user interface for a multimillion-dollar global reservation system, which encompassed workflow, user functionality, as well as screen layout and design requirements. Directly handled the prototype interfacing and validation. Notable Achievements: -Efficiently directed the rollout of the first EAI middleware infrastructure in Paris, which utilized existing WDW middleware infrastructure. -Successfully consolidated 37 unique systems into a single messaging system, which resulted to reduction of room reservation booking time by 20%, by providing proficient guidance and motivation to more than 40 Enterprise Application Integration (EAI) software developers and architectural components to surpass customer expectations. -Led an Agile Java development and WebSphere team through an iterative deployment approach

Maintained active engagement in a wide range of technical projects, which included new change management, issue management, status reporting, expense management, as well as processes and tools development for distributing desktop computer systems. Notable Achievements: -Drove improvements and upgrading on systems through expert oversight to desktop computer systems funds consolidation. - Initiated the outsourcing of desktop installations and repairs, which saved significant costs for other needs. -Created a Visual Basic application to track and monitor software and hardware distribution

Formulated and executed innovative desktop technologies, in close collaboration with the New Technologies Team. Contributed in establishing and maintaining desktop standards.Notable Achievement: Played a critical role in the successful implementation of Y2K testing on ships at Disney Cruise Line

PC / LAN Analyst | SYSTEMONE - LAKE BUENA VISTA, FL, USA Customer Service Engineer/Trainer | METEREK INC. - MELBOURNE, FL, USA Customer Service Engineer | JOHNSON CONTROLS - ORLANDO, FL, US A Manned Space Flight Test Specialist | THIOKOL INC. - CAPE CANAVERAL, FL, USA Missile Guidance System Repair | Production Control Specialist | UNITED STATES ARMY  GERMANY | TX, USA