Jeff Weber Email & Phone Number

Canada

Remote

TRAINING + FACILITATION Providing coaching, facilitation, training support, documentation development, and process definition. Assess performance and operational needs for clients, conduct visioning sessions, and develop training and documentation solutions.  Supported Canadian government workforce initiatives for First Nations and immigrant populations by designing and assuring quality of 20+ e-learning modules. Transitioned unemployed/underemployed individuals into new careers by designing and facilitating business communications skills courses for Willis College in Cobourg, Ontario. Provided career and life coaching for unemployed career-seekers by developing and conducting classroom and virtual life and workplace coaching sessions for Fleming College in Cobourg, Ontario.  Coached 2nd career students providing resume coaching, interviewing skills, and job coaching through the Community Training and Development Centre in Cobourg, Ontario. Developed workgroups through communications, team building, and authentic communications workshops at Alternatives of Peterborough, Ontario. Forged teams and enhanced personal and organizational leadership skills by co-facilitating themed-based team building events for various groups in indoor and outdoor settings such as the Manitoba Museum of Man and Nature, and Yellowstone National Park.

North America

Serve as on-call facilitator supporting experiential training sessions for clients throughout North America. Provide set up, liaise with clients to review logistics and approach, train 3rd party support teams, and manage session logistics.  Oversee client experience for teams of 10 – 2000 before, during, and after experienced-based sessions by staging training room(s), setting up training variables, and maintaining theming in every interaction. Provide proactive and just-in-time support for lead facilitator, support team, and clients by focusing on big-picture experience while still managing implementation minutia. Ensure client goals are addressed during debrief by facilitating group discussion, coaching teams to identify solutions, and providing lead facilitators with qualitative and quantitative data to support key learnings.

Virginia, United States

- Provide support to more than 10,000 Cardio Coach clients world-wide on everything from how to download and transfer workouts to their devices (iPhones, MP3 players, etc.) to working with vendors to update products and troubleshoot issues.- Manage relationships with affiliates, business partners and others to create excellent experiences for our clients. - Maintain web site.

Louisville, Kentucky Area

Represented Office of Management and Budget (OMB) across organization providing technical, procedural, and soft-skills training through e-learning, print, classroom, and individualized sessions. Served in leadership capacity for strategic divisional meeting events. Created, managed, and updated Standard Operating Procedures (SOPs). Served as point person for Adobe Acrobat and Captivate training and support.  Ensured consistency of communications and increased compliance efforts by consolidating, reviewing, and making recommendations for updates to policies and procedures. Designed initiatives supporting employee engagement and reducing turnover as OMB Communication Committee chair, Green Team member, and Employee Satisfaction Survey Committee chair.  Increased employee engagement by facilitating small and large group team building sessions. Created and managed dozens of SOPs, elearning modules, quick reference guides, policy documents, and fillable forms using Adobe Acrobat XI Pro and Acrobat DC Pro XI / Captivate 8 / Microsoft PowerPoint / Word / SharePoint.

Baltimore, Md

- Championed a multi-day, multi-session train-the-trainer event for Algerian military personnel.- Designed and facilitated individualized and program-specific content based on training participant’s needs.- Interviewed, hired, and managed instructional and support team members.- Oversaw logistics such as location, equipment, scheduling, and materials production.- Worked closely with Subject Matter Experts (SMEs) at the National Labor College to develop online resources and activities for adult learners enrolled in retraining and recertification programs.- Coached individuals and leadership teams for various organizations.

Guelph, On Canada

- Coordinate sessions and logistics with sales team, venues, and clients.- Assisted in development, evolution, and evaluation of experiential learning programs.- Worked as a member of the production team to process and quality check programs.- Served as a liaison with external suppliers while providing exceptional internal and external customer service.

Bachelor Of Science (Bsc)

Postgraduate Degree, Adult And Continuing Education And Teaching

Three-year applied program - Teacher / Trainer of Adults