Jeff White Email & Phone Number

Birmingham, Al, Us

We’re business operations experts specializing in helping growth companies and other small businesses create sustainable businesses. We focus on implementing Salesforce as a platform to run businesses so companies can focus on growing their business not managing technology or worrying about operations (see http://www.fastslowmotion.com/salesforce/). We’re passionate about building businesses that scale and achieve the company’s goals by designing a solid foundation of people, processes, and automation.

Birmingham, Al, Us

Birmingham, Al, Us

Pelham, Al, Us

Lead the Information Technology department in providing great customer service and delivering technology solutions that add value to the business. Work across departments to identify trends and pain points that can be solved with technology. Plan, design, and create reports for business users using SQL, Tableau, WebFOCUS InfoAssist, or a range of Business Intelligence tools. As the Plex Champion, coordinate with SAAS ERP (Plex Manufacturing Cloud) provider to spec, develop and deploy new features that solve business process or reporting needs. Manage an Active Directory network with over 150 workstations and supporting servers spread over 5 buildings with HP switches, redundant firewalls, and multiple internet connections. Provide help desk support for computers, iPads, and mobile devices. Key Achievements:• Authored over 300 reports to provide timely, relevant, and understandable information to end users in all departments. One specific example involved displaying the flow of inventory for a complicated product line that was a contributing factor in a 20% year-over-year growth.• Led the software design and implementation for a custom Automated Storage and Retrieval system with web services integration to the Plex ERP system leading to increased storage efficiency and inventory accuracy.• Coordinated the implementation of Salesforce.com for a subsidiary to manage the entire organization's business process. Certified Salesforce Administrator.• Member of 12 person Plex Systems Customer Advisory Board (2012 - 2016)

Wheaton, Il, Us

Manage team of eight people to provide all support services, including administrative, accounting and finance, IT, food service, housekeeping, and human resources. Develop and administer departmental budget. Resolve escalated customer issues. Serve as human resource representative, coordinating hiring process for 80 summer staff. Key Achievements: • Selected and deployed registration software, providing better customer service and reducing administrative overhead. Provided on-site support and customization.. • Network Administrator for 40 workstations, multiple servers, routers, etc. Manage outside vendors to provide installation and support of products. • Identified and capitalized on areas for outsourcing, improving staff time allocation as well as seamless operations.• Extensive use of Microsoft Access (VBA and SQL) and Excel to analyze data, provide reports for business operations, and store/retrieve custom information.

Wheaton, Il, Us

Directed computer support for campus, including infrastructure, servers, routers, wireless equipment, and 40 individual workstations, configuring, installing, and updating software. Provided extensive coaching, training, and user support.Key Achievements: • Partnered with retail store manager to identify unique needs and develop Microsoft Access Point of Sale database to ensure appropriate customization. • Standardized new system deployment process, allowing more efficient management of workstations

Supervised 3-person campus team, overseeing all daily operation and campus budget. Ensured appropriate computer support for international headquarters. Teamed with Executive Director to formulate strategic initiatives and decisions; identified areas for streamlining and improvement. Key Achievements: • Selected as signatory to checking account, with authority to sign in Executive Director’s absence. • Conducted comparative study of camping industry salaries that engineered changes to organization’s pay scale.

Master'S, Christian Leadership

Bs, Civil Engineering