Jeff Whitlow

Jeff Whitlow Email and Phone Number

Senior IT leader delivering IT strategy, Service Delivery, Network Services, Telephony, Telecommunications
Jeff Whitlow's Location
Monon, Indiana, United States, United States
Jeff Whitlow's Contact Details

Jeff Whitlow work email

Jeff Whitlow personal email

n/a

Jeff Whitlow phone numbers

About Jeff Whitlow

Information Technology Leader experienced in IT strategy, global networks, audio/video conferencing, world class callcenters, service desk and problem/incident management. Customer service oriented and a champion of delivering network solutions that are highly available, boost productivity, reduce technology spend, and enhance the customer experience. Skilled in building diverse, cross-functional teams through motivation, empowerment with accountability. Career built with a customer service perspective, respect, integrity, passion, and hard work.

Jeff Whitlow's Current Company Details

Senior IT leader delivering IT strategy, Service Delivery, Network Services, Telephony, Telecommunications
Jeff Whitlow Work Experience Details
  • Jackson
    Assistant Vice President, Network Services
    Jackson Jan 2014 - Dec 2019
    Lansing, Michigan Area
    Leader of the Network Services team which provides Network, Telephony, and Telecommunications services for a $250B Financial Services company. Collaborates with business leaders to deliver value to internal and external customers.
  • Pgds (Us One)
    Assistant Vice President, Networks
    Pgds (Us One) 2012 - 2014
    Lansing, Mi
    Member of a global executive Infrastructure leadership team providing service to Prudential PLC business units. Leader of the network, telephony, telecommunications, and service desk for the U.S. operations and provided global Network and Telecommunications infrastructure services for over 16,000 users in the UK and Asia.
  • Jackson
    Director, Telecommunications
    Jackson Jan 2000 - Jan 2012
    Lansing, Mi
    Leader of Telecommunications group and subsequently chosen to lead the network team. Integrated teams to improve communications and streamline processes. Designed and lead effort to move voice/data to new campus, Converted call center ACD to Avaya, reduced mobile spend by $300K annually, reduced maintenance on Avaya platform by creating a "hot-spare" program which reduced telephony maintenance costs by $500K.
  • First Colony Life
    Telecommunications Manager
    First Colony Life Jun 1989 - Jan 2000
    First Colony Life
    Manager of Telecommunications and Telephony groups. Responsible for WAN Design and Delivery, Avaya PBX, Nice Recording system, IBM/Mcdata 3270 controllers, VTAM/NCP programming, campus cabling, WAN connections to remote offices. Negotiated contracts and managed external vendors.
  • United States Marine Corps
    Sergeant, United States Marine Corps
    United States Marine Corps Feb 1982 - May 1989
    North, Carolina/Japan/North Carolina
    Part of team that built MCDN (Marine Corps Data Network) on the east coast and Japan during the mid-1980’s. Interfaced regularly with staff officers and the OIC’s in my daily duties.  Boot Camp Platoon Honor Man and meritoriously promoted to PFC. Received Numerous meritorious service awards and accommodations.  Meritoriously promoted to Corporal and Sergeant while in Japan. Graduated top 10% in NCO School. Installed and maintained Comten 3650 FEP’s.  Installed, configured AT&T Dataphone II modems.

Jeff Whitlow Skills

Leadership Vendor Management Process Improvement Disaster Recovery Strategic Planning Call Centers Project Planning Operations Management Network Architecture Business Analysis Insurance Project Management Security Call Center Financial Services Microsoft Excel Microsoft Office Management Program Management Avaya Communication Manager Telecommunications Systems Network Infrastructure Architecture Cloud Network Leadership Development Harley Davidson It Strategy Wide Area Network Private Branch Exchange Networking Budget Management Voice Over Ip Business Process Improvement It Management Integration Business Continuity Data Center Cisco Systems Products Network Security Customer Service Cross Functional Team Leadership

Jeff Whitlow Education Details

Frequently Asked Questions about Jeff Whitlow

What is Jeff Whitlow's role at the current company?

Jeff Whitlow's current role is Senior IT leader delivering IT strategy, Service Delivery, Network Services, Telephony, Telecommunications.

What is Jeff Whitlow's email address?

Jeff Whitlow's email address is je****@****son.com

What is Jeff Whitlow's direct phone number?

Jeff Whitlow's direct phone number is (517)-381*****

What schools did Jeff Whitlow attend?

Jeff Whitlow attended Purdue University, United States Marine Corps.

What are some of Jeff Whitlow's interests?

Jeff Whitlow has interest in Harley Davidson Motorcycles.

What skills is Jeff Whitlow known for?

Jeff Whitlow has skills like Leadership, Vendor Management, Process Improvement, Disaster Recovery, Strategic Planning, Call Centers, Project Planning, Operations Management, Network Architecture, Business Analysis, Insurance, Project Management.

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