Jeff Wilde Email & Phone Number

Indianapolis, Indiana, Us

• Subject matter expert (SME) for government mandated provider service area coverage reports• Partner with multiple teams on provider directories enabling members to find the health care services they need• Assist external vendors in providing medical services to members and find costs savings opportunities• Ensure reliable data pipeline into claims payment system (TriZetto Facets)• Atlassian Jira used for intake requests, Agile user stories and code deployments to lower environments• ServiceNow used for deploying code to production environments• Temporary manager of team when manager was asked to lead another team

Boise, Idaho, Us

• Created reports showing budget vs. actual supply spend, received positive feedback from leadership for reports and helping resolve budget overrun• Developed suite of reports using Oracle SQL to display and improve contracting and purchasing efficiency• Supply Chain subject matter expert on reporting for project to upgrade and reengineer Lawson S3• Use Oracle SQL to create ah-hoc reports and analyze medical supply chain data

Long Beach, California, Us

• Responsible for hiring, mentoring, training and assigning tasks to team members• Managed team of 3 onsite, 1 remote and 3 overseas team members

Long Beach, California, Us

• Worked with finance team to create and maintain financial reports for Idaho Department of Health and Welfare• Created numerous SQL Server Reporting Services (SSRS) reports using member, provider and medical claims data• Worked with claims reprocessing team to create reports used to reprocess medical claims in TriZetto QNXT

Portland, Oregon, Us

• Created ah-hoc reports and analyzed pharmacy claims data using Oracle SQL and other query tools• Devised MS Access application that reduced validation of drug rebate submission files from 4 hours to 15 minutes• Subject Matter Expert for drug rebate systems design, development and maintenance

Houston, Texas, Us

Technical support and customer service for products ranging from small desktop computers to $2 million digital imaging presses. I developed processes and tools to help each team I was on. I was the webmaster for the 2nd tier escalations team, had 16,000 hits the first two months.

Software and hardware phone support for HP Pavilion desktop PCs and DeskJet printers

Bs, Management And Business Information Systems

Aas, Software Applications And Programming