Jeffrey Wilson Email & Phone Number

Annapolis, Maryland, United States

Oversees all aspects of operations for an IT personnel and services provider, ensuring the successful execution of technology projects and the smooth running of daily business functions. Manages strategic initiatives, leads client relationships, and handles contract negotiations. Directs the design and implementation of enterprise solutions, disaster recovery protocols, and IT infrastructure for state agencies and private-sector clients, including Fortune 100 companies. Guides recruitment, training, and mentoring of employees at all levels. Ensures compliance with industry regulations and maintains operational efficiency by fostering collaboration across departments. • Implemented modern Enterprise ERP solutions for the Maryland Department of Transportation, resulting in $50m savings in the 1st year and an estimated $10m annually in ongoing savings. • Created FMIS Support Services, providing independent enterprise application support to state agencies, reducing the need for permanent staff, and improving operational flexibility. • Led ArcGIS Environmental Supersite Survey data integration to monitor the American Bald Eagle's impact and recovery, delivering interactive mapping solutions that enhanced environmental monitoring. • Designed and implemented Disaster Recovery procedures adopted as the standard for other state applications, saving millions in future expenditures. • Installed and integrated WiFi hotspots, POS systems, and network solutions for a major restaurant chain, automating payroll, staff scheduling, and other processes.

Maryland Department Of Transportation Headquarters

Managed support and modernization efforts for the Maryland Department of Transportation’s Financial Management Information Systems (FMIS), leading a team of ten functional and technical analysts. Directed the transition of legacy mainframe-based General Ledger, Purchasing, and Inventory systems to modern web-based solutions. Coordinated multiple teams within an Agile environment, ensuring alignment with organizational objectives and state mandates. Designed automation solutions to streamline processes and increase operational efficiency while managing vendor relationships and legislative compliance efforts. • Directed a team of 85 personnel across four teams to upgrade 2.1m lines of code for General Ledger and 1.5m lines for Purchasing and Inventory systems, completing the project on time and under budget. • Developed automated batch transaction processes, saving the state $4.3m annually by eliminating manual data entry and error correction tasks. • Designed vendor tracking systems to meet legislative mandates, supporting Small Business Enterprise relationships, and improving compliance reporting. • Presented new system functionalities to over 875 end users, facilitating user acceptance testing and system adoption.

Maryland Department Of Transportation Headquarters

Supported the Maryland Department of Transportation (MDOT) FMIS Project Operations and Maintenance team, managing agencywide General Ledger Accounting, Purchasing, and Inventory Control relational database systems. Served in a subject matter expert (SME) and Lead Analyst role, overseeing a team of eight employees. Provided functional and technical expertise, led database system enhancements and ensured compliance with legislative mandates for Minority Business Enterprise (MBE) tracking. Managed helpdesk support at Levels II and III, optimizing response times and efficiency. • Enhanced reporting capabilities across all applications by designing crosswalks and layouts for WebFOCUS tables and establishing an ADHOC reporting infrastructure that mirrored production databases. • Improved service delivery by implementing aging controls in helpdesk systems, which automatically escalated overdue requests, ensuring that no issues were overlooked. • Increased operational efficiency and reduced staff time by streamlining repetitive data entry tasks through the implementation of new crucial macros.

Annapolis, Maryland, United States

Led the implementation and training efforts for the rollout of the State of Maryland’s Enterprise General Ledger Accounting, Purchasing, and Inventory Control systems. Oversaw a team of 28 application specialists and served as the Functional Lead for the Payment Processing module, providing ongoing support, developing functional requirements for system enhancements, and managing testing and implementation. Managed multiple projects across various modules, ensuring smooth transitions and compliance with state and federal regulations. • Transitioned 3.5k employees to the new ERP system, ensuring minimal disruption to operations. • Automated the 1099 processing module, significantly improving the accuracy and efficiency of year-end reporting for the state’s vendors. • Developed One Stop Vendor Payment Inquiry system, providing vendors with a self-service option to track payment statuses, reducing staff workloads. • Executed the rollout of the Liability Offset module, streamlining the process of scanning and redirecting payments to address outstanding government liabilities. • Successfully validated Y2K compliance, ensuring that critical systems were safeguarded against disruptions during the millennium transition.

State's Materials Management and General Ledger Suites.

At the time ACD Computers was a large local PC Computer packager with sales and service product lines.

Marketing, sales, installation, maintenance, and service of commercial and residential satellite earth stations.