Director, Global Scaled Customer Success
Current
Nov 2024 - Present
AeroLeads people directory · profile
Jeff Love Email & Phone Number
Head of Global Scaled Customer Success @ MongoDB
at
MongoDB
1 work email found
@hubspot.com
4 phones found area 631, 617, and 888
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Global Scaled Customer Success @ MongoDB
Location
Burlington, Massachusetts, United States
Who is Jeff Love? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jeff Love is listed as Head of Global Scaled Customer Success @ MongoDB at MongoDB, based in Burlington, Massachusetts, United States. AeroLeads shows a work email signal at hubspot.com, phone signal with area code 631, 617, 888, and a matched LinkedIn profile for Jeff Love.
Jeff Love previously worked as Director, Global Scaled Customer Success at Mongodb and Head of North American Scaled Customer Success Team at Hubspot. Jeff Love holds Bachelor Of Arts, Music Industry from Suny Oneonta.
Company email context
Email format at MongoDB
This section adds company-level context without repeating Jeff Love's masked contact details.
{first_initial}{last}@hubspot.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jeff Love. Compare company email patterns before reaching out.
Profile bio
About Jeff Love
At HubSpot, the leadership of the Customer Success Team in North America has been a core focus, where my expertise in enablement and dedication to customer satisfaction have driven significant value for over 65,000 customers. With the collaboration of a 40-strong team of Customer Success Managers (CSMs) and their managers, we've fostered strategic alignment and innovative customer engagement through automation and analytics.My role builds upon 6+ years of advancing customer success strategies and team alignment, with a distinctive proficiency in leveraging HubSpot tools to amplify customer engagement and satisfaction. The team's efforts are tailored to empower clients to maximize their use of HubSpot's platform, ensuring they receive strategic support that translates into tangible business growth.
Listed skills include Fundraising, Marketing, Facebook, Social Media Marketing, and 19 others.
Current workplace
Jeff Love's current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles
Jeff Love work experience
A career timeline built from the work history available for this profile.
Head Of North American Scaled Customer Success Team
Lead HubSpot's North American Customer Success Team, comprised of 40 CSMs and 5 Managers in the US and Colombia. The Customer Success Team works with customers to help drive usage, find value in HubSpot's platform, and provide strategic help via automation, health analysis, webinars, and strategic outreach, serving over 65,000 of HubSpot's customers.
Oct 2022 - Nov 2024
Senior Manager, Customer Success Team
Manage HubSpot's North American Customer Success Team comprised of 45 CSMs and 6 Managers located in the US and Colombia. The Customer Success Team works with customers to help drive usage, find value HubSpot's platform and provide strategic help via automation, health analysis, webinars and strategic outreach serving over 65,000 of HubSpot's customers.
Apr 2021 - Oct 2022
Manager, Customer Success Team
The Customer Success Team works with customers to help drive usage, find value HubSpot's platform and provide strategic help via automation, health analysis, and NPS surveys serving over 34,000 of HubSpot's customers.
May 2018 - Apr 2021
Manager, Customer Success Management
Manager of Customer Success Managers at HubSpot. Manage a team of Customer Success managers who actively service accounts and assist with inbound marketing strategy and planning. Actively develop and nurture Customer Success Managers to help enhance relationships with HubSpot customers and maximize customer success.
Jul 2015 - May 2018
Principal Customer Success Manager
Manage 175+ of HubSpot's nonprofit and education based clients. Responsibilities include managing client relationships, inbound marketing strategy execution, assisting in product adoption, driving increases in monthly recurring revenue, and contract negotiations.
Mar 2013 - Jul 2015
Account Manager
Firstgiving
Account Manager for FirstGiving's top 150 accounts. Responsible for developing and maintaining relationships with current nonprofit accounts, as well as strategizing and helping clients maximize fundraising success.
Oct 2011 - Feb 2013
Endurance Manager
Manage Fairfield/Westchester Chapter's non-profit endurance training program, Team Challenge. Responsibilities include hiring, mentoring, and managing a team of 14 coaches, staff, and volunteers while creating and implementing marketing and fundraising strategies to increase brand awareness and continue program growth.
Jul 2010 - Oct 2011
Student Supervisor
The Research Foundation Suny Oneonta
Promoted to Student Supervisor for University’s Phonathon Program: Responsibilities include managing a staff of 25 callers, evaluating staff performance from initial training through promotion, and verifying/validating pledges. During time as supervisor the program raised over $120,000 for various scholarships and campus initiatives
Jan 2010 - May 2010
Telephone Fund Raiser
The Research Foundation
Caller for the State University's Phonathon Program. Responsible for calling alumni to solicit funds to be used by school's clubs, scholarships, and upkeep of campus buildings and grounds. Frequently handle large credit card transactions which may include alternative payment options for such donations.
Jan 2009 - Jan 2010
Intern
Daily responsibilities included but were not limited to depositing checks, delivering musical equipment, answering phones, and organizing musical catalogs. Also assisted with promotion of a first-year festival (Wanderlust Festival). Organized and ran street team, planned promotional concerts and routinely updated website events. Additionally responsible for daily maintenance of Myspace, Facebook, and iLike for label's artists.
May 2009 - Aug 2009
1 education record
Jeff Love education
-
Suny Oneonta
FAQ
Frequently asked questions about Jeff Love
Quick answers generated from the profile data available on this page.
What company does Jeff Love work for?
Jeff Love works for MongoDB.
What is Jeff Love's role at MongoDB?
Jeff Love is listed as Head of Global Scaled Customer Success @ MongoDB at MongoDB.
What is Jeff Love's email address?
AeroLeads has found 1 work email signal at @hubspot.com for Jeff Love at MongoDB.
What is Jeff Love's phone number?
AeroLeads has found 4 phone signal(s) with area code 631, 617, 888 for Jeff Love at MongoDB.
Where is Jeff Love based?
Jeff Love is based in Burlington, Massachusetts, United States while working with MongoDB.
What companies has Jeff Love worked for?
Jeff Love has worked for Mongodb, Hubspot, Firstgiving, Crohn'S & Colitis Foundation Of America, and The Research Foundation Suny Oneonta.
How can I contact Jeff Love?
You can use AeroLeads to view verified contact signals for Jeff Love at MongoDB, including work email, phone, and LinkedIn data when available.
What schools did Jeff Love attend?
Jeff Love holds Bachelor Of Arts, Music Industry from Suny Oneonta.
What skills is Jeff Love known for?
Jeff Love is listed with skills including Fundraising, Marketing, Facebook, Social Media Marketing, Microsoft Office, Management, Nonprofits, and Social Networking.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial