Jeffrey Wolfe Email & Phone Number

Virginia Beach, Virginia

United States

Norfolk, Virginia Area

National Sales Director, Service Providers 3/2016 – Present Direct national sales operations and personnel for ShoreTel’s two largest revenue partners, AT&T and CenturyLink. Liaison between dissimilar business units to maximize potential with “go-tomarket” strategies. • Responsible for all aspects of ShoreTel’ partnership with AT&T and CenturyLink including team management and performance, sales revenue, expense budgets, marketing, sales operations, cloud services, contract negotiations, new product introductions, mobility offers, training, business development and senior executive engagement. • Develop strategic plans in accordance with financial objectives; present programs and results to Executive Committee with organizing principles designed to target growth areas, enhance cross-divisional coordination, highlight technology trends, and increase employee retention. • Enhanced profitability and maintained market competitiveness through effective decisionmaking; increased top-line revenues 30% from six Regional Channel Managers under my direct supervision. • Initiated and lead team to create 2ndgeneration private cloud UC product in conjunction withAT&T Network Integration (NI) utilizing AT&T data centers worldwide.• Lead task force to expand and develop additional sales tools for forecasting and deal management. Lead the SFDC integration team in the East Region

Virginia

Directly responsible for developing and maintaining sales channels within the Service Provider vertical. Proactively managed assigned territory, prospect, strategize, negotiate, and manage to business targets. Worked in cooperation with territory managers, selling ShoreTel's flagship products and services consisting of on-premise, cloud and/or a hybrid of both solutions within an assigned geographic territory, representing the “sell with” resource for all Service Provider sellers within the prescribed territory. Collaborated with ShoreTel partners in the area, as well as independently prospect and qualify target accounts. • Conceptualized and drove sales effort that resulted in two of the largest revenue sales in ShoreTel history with total revenues in excess of $ 2 MM. • Delivered exemplary production results with achievement of 130+% of target resulting in award of ShoreTel President’s Club in 2013, 2015 and 2016.• Responded to and developed formal Bids for Fortune 500 companies, Federal agencies aswell as State and Local governments. In-depth financial and needs analysis performed todevelop the optimum solution based on customer needs and requirements.

Oversaw launch of Major Account penetration in the Eastern United States across all Vertical markets. Responsible for selling products and solutions into the large enterprise market.• Co-ordinated inter-departmental sales resources to focus up-market. Executive engagement required at all levels

· Manage a diverse group of implementation and support personnel including program managers, engineers, project implementation, service support, and customer service. Coordination of these groups in conjunction with sales and business development managers supporting Verizon business objectives. · Achieved planned sales levels for all products and equipment at targeted accounts and/or targeted market segments. Grew total revenues over the last 8 years from $11.5 million to $25 million. · Work with interdepartmental teams to identify opportunities and create technical groups to provide technology based solutions. · Thoroughly trained in Schools and Libraries Universal Service Fund (E-Rate) program. · Established contacts and sources to provide information or competitive pricing, market activities, transaction usage and other information about the assigned account(s) or target markets. · Trained and certified in numerous areas of Telecommunications and Information Technology that includes: o Wide Area Network Transport o Management o LAN/WAN Routing Technologies o Infrastructure cabling o fiber deployment services o proficient in various networking, voice and wireless equipment including Cisco, Juniper, Aruba, and Avaya/Nortel. · Identified operational deficiencies within organization and developed a desktop and web based tracking application saving Verizon in excess of $100,000 per year in uncollected revenue · Developed desktop application to assist sales teams in quoting, processing orders and tracking open purchase orders.

· Directly responsible for marketing, design and implementation of customer telecommunication related networks. · Directed team's field resources to exceed customer requirements, defeat competitive activity, retain and grow existing base revenue. · Provided leadership in developing complex strategies and concepts for the creation of new revenue. · Exceeded sales objectives: Sales Excellence Award Winner 1998, 1999.

· Established and ran a successful information technology firm located; · Provided Network support services including application, desktop and wide-area network. · Experienced Network Consultant and Database Programmer providing direction and assistance to various business clients in determining automation needs and priorities. · Experienced in multiple network platforms · Managed staff consisting of engineers, implementation and support. · Planned, developed, installed and maintained networks for numerous businesses throughout the Mid- East.