Jeffy John Mathew Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

United Arab Emirates

Dubai, United Arab Emirates

 Prints sales/lease agreements as one of the authorized staff for printing agreements from Oracle after verification of all required documents. Maintain up to date status of the contracts of all Emaar Dubai Projects. Ensures all stages related to contracts from issuance until the contract is finally collected by the customer is recorded in Oracle milestones under specific milestone status. Ensure all documentations such as Contract Acknowledgement Form courier slips are filed with the ‘Offer to Purchase’ of each solid unit. Ensures any exchange of emails, follow-ups, correspondence with customer (internal and external) is recorded in Oracle ‘Notes’ for record as well as printed and filed with ‘Offer to Purchase’ of each solid unit. Hands over issued contracts to the respective sales executives and obtains an acknowledgement of the hand-over. Support the international sales team. Monitor the contract performance and ensure that maximum number of contracts are collected in a timely manner. Reports any irregularities observed. Ensure compliance with sales policies at all times. Completes assigned tasks within given deadlines. Launch/Events assistance. Measuring Profitability of Business. Knowing the solvency of the Business.

• Reviewing limit increase of credit card, releasing fixed deposit against credit card.• Investigating customer complaints.• Handling email queries with different departments and branches.• Verifying customer document and approving limits based on customer profile, company profile and Central Bank Guidelines.• Pulling out customer’s credit bureau report and analysing customers having any liabilities with other banks.• Responsible for verifying and analysing credit information and documents of customers as provided by sales unit and branches for issuing credit cards and loans.• Responsible for reviewing, analysing and recommending underwriter across loans and credit card and loans.• Responsible for performing exposure checks to find any liabilities such as Auto loans, Home loans, personal loans, credit cards ROL’s that customers have within the group companies and other banks.• Worked also in CRM application of Emirates NBD to improve customer services and reduce TAT for processing of applications.• Any other responsibility, as may be entrusted, in the course of normal functioning of the department.

• Served as entry level subject matter expert to the customer regarding XBRL reporting and the process for creating XBRL formatted financial statements.• Reviewed accuracy of the XBRL financial reporting.• Reported and resolved queries of foreign and domestic clients.• Prepaid MIS report for managers.• Ensured that all files within TAT

M.B.A, Finance And Marketing

Master of Business Administration

B.Com, Business/Commerce, General