• Initiated current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. Provides product, service, or equipment technical and engineering information by answering questions and requests.• Established new accounts and services accounts by identifying potential customers; planning and organizing sales call schedules.• Gained customer acceptance thru hands-on… Show more • Initiated current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. Provides product, service, or equipment technical and engineering information by answering questions and requests.• Established new accounts and services accounts by identifying potential customers; planning and organizing sales call schedules.• Gained customer acceptance thru hands-on explaining or demonstrating cost reductions and operations improvements.• Involved in troubleshooting in the actual problem of customer thru cause analysis and offer countermeasures Show less