Jef Miles Email & Phone Number

Cordeaux Heights, Nsw, Au

Australia

Aus Property Investors is one of Australia's largest property investors communities with 70,000+ members!Join the community here: https://www.facebook.com/groups/AuspropertyinvestorsgroupWe have people from all walks of property life and each week on Wednesday at 7:30 pm NSW time for a Facebook Live Session to discuss all things property. 📝Some of these people are Multi millionaires with massive $20M+ portfolios 💰 , others are more lifestyle-focused 🏖 , they retired to a vineyard 🍷 and others travel the world with their positive cashflow 🌎 . Then we have the everyday investor and first time investors who are growing and learning too 👩‍🎓 👨‍🎓 .They all poke their heads in every now and then to help answer questions. The goal is to steer unwitting people away from dodgy investments 😩 and help clarify where good property opportunities come from so you can make informed property investing decisions💰

Sydney, New South Wales, Australia

Property Principles is a preeminent buyers agent that specialises in residential and commercial property investing. We aim to inspire people to take their financial futures into their own hands by providing data-led property investing services that allow them to grow a scalable and successful property portfolio. Our services are designed to remove the hassle from the property investment process so you can achieve positive cash flow and capital growth across your portfolio. We work with you through the whole process, from sourcing the ideal property, negotiation and completing the deal. That way you end up with a sustainable successful property portfolio.

North Sydney

* Champion operational improvements and risk management excellence within the team i.e. Customer Decision Panel trackers, review process instructions* Perform Peer Review [1st line] review after associates have assessed the file* Perform Quality Assurance Review [2nd line] review after associates have Peer Reviewed the file* Assess financial advice provided to clients to determine appropriateness* Manage own workflow of Peer Reviews that associates have performed case assessment on* Assist team members interpret assessment guidelines and achieve team targets* Contact customers to understand their circumstances and confirm financial advice provided was appropriate* Complete Approval of Remediation Assessments to ensure consistency and correct outcomes* Perform Triage activities to improve operational efficiency

North Sydney, Australia

* Champion operational improvements and risk management excellence within the team* Assess financial advice provided to clients to determine appropriateness* Manage own workflow of case assessments* Assist team members interpret assessment guidelines and achieve team targets* Contact customers to understand their circumstances and confirm financial advice provided was appropriate

North Sydney, Australia

• Day-to-day maintenance of Customer Response Initiative (CRI) processes and artefacts which includes the creation of tools, templates and work instructions, maintaining a regular audit system for CRI artefacts and ensuring CRI artefacts are in line with the NAB CRI Master Controls document • Managing the rollout of changed/new processes and determine steps and actions, responsibilities and timeframes required to update impacted parties, which is achieved through: Conducting process mapping workshops, documenting process maps and agreed decisions in line with agreed formats • Presenting new/changed processes to the relevant CRI teams and other impacted stakeholders and coordinating feedback and sign off on changed/ new processes• Building tools and templates to support implementation of changed/new processes• Building work instructions and training material to support the changed/new processes • Building and managing the Resource Library to house all resources that will aid the Customer Advice Review team in assessing advice.

Sydney, Australia

Home Loan Experts (HLE) are a mortgage brokerage with the mission to operate ethically and for the benefit of society. With over $2 Billion in settled loans a team of ex-credit officers, property addicts and finance gurus are punching above their weight in the broking industry. For us it's not about selling home loans; it's about helping people achieve their dreams.It is my role with Home Loan Experts as a broker to perform the following:* Understand client's Requirements and Objectives* Collect and document their needs to suggest appropriate lending options* Learn and interpret lending policy of over 40 lenders to provide a comprehensive finance offering to clients* Liaise with Business Development Managers, Credit Analysts and Relationship Managers to build effective and strategic relationships

Sydney, Australia

Home Loan Experts (HLE) are a mortgage brokerage with the mission to operate ethically and for the benefit of society. With over $2 Billion in settled loans a team of ex-credit officers, property addicts and finance gurus are punching above their weight in the broking industry. For us it's not about selling home loans; it's about helping people achieve their dreams.Key Responsibilities* Analyse credit positions of applicants to then enable brokers to recommend appropriate home loan products* Follow up clients for documentation required to complete credit assessments* Prepare preliminary assessments for brokers to present to clients

Africa

In mid March, will be taking off for 5 months exploring Africa, which will include 12 countries volunteering, climbing and trekking

Sydney, Australia

Key Responsibilities:· Critical analysis of user access violations;· Be the point of escalation within the team for escalation to Senior Managers;· Generating status/progress reports for management;· Participating in business system and control mapping events; and· Updating and formulating processes and procedures. This role is newly created and plays an integral role in influencing an innovative risk mitigation process. Working as part of our Segregation of Duties team, it is my primary responsibility to act as a central control point in determining and escalating toxic combinations of system access between front and back office users.

Worldwide

Delivering content for university students and graduates to assist them with strategically planning their careers. This aims to provide actionable, relevant and specific information to plan, develop and become a crusader of your career.Services we will be offering you:* Mentoring (planning and action accountability)* Career resources (evolving)* Online career community/mastermind group (in development)* Speaking engagements* E-Books (in development)* Regular blog contentCheck out www.mycareercrusader.com for more or send me a message. Would be great to hear from you on how we can better serve graduate professional millenials kickstart your career.

Sydney, Australia

The role performed as an financial consultant include:• Consolidate superannuation for existing customers• Achieve targets in relation to referrals and retention strategies• Meeting Sales Key Performance Indicators through selling, upselling & cross selling• Follow up customers for consolidation or sales• Consistently provide customers with exceptional service when responding to their calls and written queries as per quality and statistics benchmarks• Add value to every contact by promoting opportunities that meet customer needs• Capture customer feedback including complaints in the appropriate systems• Chair and participate in weekly team meetings• Develop relationships with other relevant business lines

Key Responsibilities/Achievements• Collecting and Analysing Data for Improvement of Average Handling Time (AHT), an internal Business Process• Organised Training Packages for Labour Hire & Casuals Recruited for 2012 peak periods• Delivered Reports to Site Leadership Group on observations as to where improvements could be achieved• Collaborated with Balanced Scorecard (BSC) Buddy group, in measuring performance with the Customer Service & Solutions area• Participated in General administrative and ad-hoc tasks as necessary

Key Responsibilities/Achievements• Answering student telephone enquiries• Issuing Identification Cards to new and existing students, along with travel concession allocation• Trouble-shooting student enrolment enquiries through phone and face to face mediums• Promoting the University and services available to perspective and current students• Scanning forms to relevant departments within the organisation

Studying a Bachelor of Business and Commerce (Advanced Business Leadership) with a key program in Human Resources and Organisational Development, sub-major in Accounting. Have been on exchange for a semester to Canada whilst undertaking study at this institution and have an above distinction average grade point average (GPA). Further have been on the College of Law and Business Deans Merit List for 2009 and 2010 and currently hold an academic excellence scholarship. I am actively involved as a member of my degrees student engagement committee (SEC) which is aiming to promote the interests of students within Advanced Business Leadership course by creating networking events and extra-curricular activities.

Key Responsibilities/Achievements• Controlling inventory levels • Providing customer service• Maintaining overall presentation of the store• Assisting training/induction of new employees through informal instruction• Answering customer enquiries/complaints over the phone

Key Responsibilities/Achievements• Reconciled Child Care Accounts for the organisation• Managed Petty Cash Float• Completed Banking on a daily basis • Organised cheques for the Refundable Deposits Account• Assisted in the distribution of Pool Cars• Provided customer service for Internal and External Clients• Involved with the assessment and recruitment/selection of 2009 Penrith City Council Trainee Program• Co-ordinated the 2008 Local Government Management Association (LGMA) Management Challenge. Penrith Council hosted the challenge and within a team environment the role was designed to assist co-ordinate the event, ensuring it operated smoothly and successfully

Certificate Iv In Finance And Mortgage Broking, Financial Planning And Services, Competent

Required financial education to practice as a mortgage broker

Diploma Of Financial Planning (Dfp) - Rg146, Finance And Financial Management Services, Competent

Investment management, superannuation, managed funds etc

Bachelor Of Business And Commerce (Advanced Business Leadership), Human Resources And Organisational Development, Accounting, Advanced Business Leadership, Distinction

Activities and Societies: •Member of Advanced Business Leadership, Student Engagement Committee •University of Western Sydney Indigenous.

Bachelor Of Business & Commerce, Human Resources Development & Accounting, Not Assessed

Activities and Societies: September 2010 - Student entrepreneurship Challenge (2nd place finish)Spent 4 months on exchange in Nova Scotia.

Higher School Certificate, Business/Commerce, General, Uai: 93

Activities and Societies: School Cricket Team 2007 Peer mentoring Program 2007