James Graeme Email & Phone Number

Alpharetta, GA, US

Remote

Independent contractor (1099) providing project management expertise to ServiceNow implementations.

Alpharetta, Georgia, United States

Alpharetta, Georgia, United States

United States

Atlanta Metropolitan Area

Alpharetta, Georgia, United States

Greater Atlanta Area

Engagement/Project manager supporting organizations in their IT Service Management (ITSM), IT Operations Management (ITOM) and digital transformation initiatives with the support of exceptional team members and best-in-class technologies. Focusing on enabling a change to- or enhancement of- the best practices possible within an organization; consistently.

District Of Columbia, United States

Staff augmentation to P5 client, International Justice Mission (IJM). Worked full time on client side with non-government organization (NGO) to implement 15 projects across 4 continents in 16 countries with multiple vendors (multiple vendors/multiple locations/multiple time zones). Attained all project goals within authorized time frames and at or below.

Greater Atlanta Area

Provided consulting and implementation expertise for cloud service management environments. Specializing in Service Now implementation service offerings and innovative integration products maximizing the customer's ROI and success in the Platform as a Service (PaaS) arena. Responsible for managing ServiceNow Implementation and client transformation.

SME member of a small, high-performance team responsible for designing ITIL best practice processes within the existing DoD - Department of Defense - customer environment. Responsible for providing expertise in ITIL Service Management processes to the U.S. MarineCorps in support of the NMCI (CoSC)-to-NGEN transition which focused on migrating the Marine.

Project Manager of large-scale computer asset deployment program; part of 10-year, $9B Department of Navy program, Navy Marine Corps Internet (NMCI); built high-performance team that achieved an SPI of 99% for two consecutive years; received Meritorious Service Medal in 2009.

Lead government liaison to vendor in 10-year, $9B Department of Navy program, Navy Marine Corps Internet (NMCI); led 39-member team (military, civilian, and contractor) in developing, implementing, and managing applications testing for migration to vendor operated network; resulted in reduction of software application portfolio from 4000+ instances to less.

Nationwide Real Estate appraisal company, specializing in electronic transaction processing with financial institutions and brokers.

Bs, Information Systems

Jpme Phase I

Level Ii Certification, Program Management