Jegadeeswari Prashanth Email & Phone Number

Singapore Malaysia Indonesia Vietnam Philippines Thailand

• Successfully managing and maintaining the demand and delivery portfolio of Local and Regional Backlog, resulting in a streamlined process and improved efficiency.• Collaborating with regional digital IT hub and business stakeholders, vendors contributing to an increase in project delivery speed.• Playing a pivotal role as a product owner, facilitating effective communication, and reducing project bottlenecks.• Implementing strategic initiatives based on web and app analytics, leading to an improvement in marketing campaign performance and web engagement.• Spearheading the integration with third party vendors for client’s consumer data platform, resulting in a reduction in data processing time.

Remote

Handling Projects for Enterprise clients (13000+ Employees) and SMB in Websites creation, migration, governance and compliance includes infrastructure, monitoring, security support and hosting services support across US, UK and EU regions. Lead a team of 25+ IT professionals, worth $750K to $850K requiring26000+ resource hours for an enterprise account (430+ websites) andSmall and Mid-sized accounts by scrum of scrums.Leads a team of 5+ digital marketing experts to deliver 18+ digitalmarketing projects, worth $50K.Manage budgets by forecasting requirements, capacity planning, resource allocation, estimation, initiating corrective actions for variances, managing risks and dependencies.

Online India

• Set up an eCommerce platform for reselling women’s apparels by managing vendors, curating items.• Increased ROI of 4% to 10% in a month organic traffic through referral programs and ad campaigns.Business/Technology Value Improved sales • Increased Organic traffic. • Increased customers.

Chennai, Tamil Nadu, India

• Demonstrated expertise in implementing Agile methodologies, conducting daily stand-ups, sprint planning, and retrospectives to enhance collaboration and adaptability.• Achieved significant improvements in story writing and requirement gathering through effective leadership and coaching initiatives.• Established successful collaboration with key stakeholders, vendors, and leadership teams, contributing to project success.Business/Technology Value (In house Projects) • Migration projects for O365 • Upgrade projects for CRM

Chennai, Tamil Nadu, India

• Achieved 90% reduction in service outages within a year of implementation due to successful governance of change process which assured 24 x 7 service availability • Recorded 93% of Known Errors in KEDB which contributed in increasing of First Call Resolution and provided expert advice in Root Cause Analysis meetings by sound problem management• Increased overall efficiency, enabling the organization effectively to adapt to ITIL practices by training and implementing the processes.Business Value:Increased efficiency. Reduction in operation costs.

Chennai, Tamil Nadu, India

• Successfully completed remote transition of F &A projects for US/CAN/GB/ANZ/CE in 15 months which had 450 FTEs

Chennai

• Launched Business Support Services for UK/US/IRE finance and accounting processes from the scratch from resourcing to ready for production.• Ensured to continuously improve the process through CAPA, Six Sigma and other lean methodologiesBusiness/Technology Value:Total time to production for resources have been reduced. No process deviation/ quality of delivery has been maintained.

Chennai Area, India

Quality Control

Chennai Area, India

Chennai Area, India

Itil V3, 92%

Activities and Societies: Sound Knowledge of ITIL 3.

Cetification In Digital Marketing And Certification In Social Media Marketing, A

Six Sigma, A

Post Graduate Diploma In Business Administration (Mba), Human Resources Management And Services, 73%

B.Sc, Bio-Tech, 74%

Activities and Societies: Painting, Represented TNP& AN at New Delhi in National Cadet Corp (Army Wing),part of Cultural Activities club.

82%

Certified Scrum Master, 100%

Itil4, 85%

Jira, Information Technology

https://jegadeeswariprashanth.atlassian.net/jira/your-work https://trello.com/jegadeeswari/boards

Safe 6 Agilist