Dr. Jehad Baker Email & Phone Number

Dubai, Ae

• Define the company's vision and develop a comprehensive strategy to drive growth, profitability, and overall company value from launch to scale.• Create scalable and efficient strategies to ensure consistent results and exponential growth.• Make high-quality investment decisions to advance the business and increase profits.• Attract, retain, and develop top talent to foster a high-performing and agile team culture.• Manage day-to-day operations and align resources to achieve key business goals.• Take ownership of the operational budget and effectively manage the burn rate.• Stay abreast of the competition and threats in the marketplace, evaluating the financial structure, capital strategy, and strategic objectives to ensure the company's success.• Provide expert guidance to all departments, including operations, sales, and product, to ensure optimal performance.• Analyze financial and non-financial reports to devise solutions or improvements to enhance the company's performance.• Report updates to the Board of Directors and other corporate stakeholders regarding progress on strategic goals.• Build strategic partnerships and relationships to drive growth.• Serve as a public champion for the company, representing the company in various public settings.• Establish credibility and a strong reputation throughout the customer and partner network.

Riyadh, Central, Sa

■ Identify new international business opportunities - including new markets, new offerings, growth areas, trends, customers, products and services.■ Developing trusted and durable relationships with clients and ecosystem partners.

Riyadh, Central, Sa

■ Act as an adviser to senior government officials and C-Suite executives.■ Act as subject matter expert in digital archiving.■ Practice leader - leading business development and managing multiple and challenging mega Management Consulting engagements.■ Lead Innovation and Business Change in major Government Sectors.■ Conduct customer and product discovery to understand customer journey, needs and new trends in digital transformation era.■ Building and leading teams of consultants to deliver consultation projects.■ Building customer base and convert needs into consulting projects.■ Managing P&L for large engagements.■ Providing consulting support for business and digital projects requiring a broad business and technical understanding.

Freelancer Trainer and Advisor in:- Portfolio, Program, and Project Management- Business and IT Strategy- Business Transformation- Change Management- Human Resource Management- IT Solutions and Systems (Financial and Insurance)

Levallois-Perret, Fr

■ Establish Portfolio/Program/Project Governance and Policy and Procedure formulation■ Served as subject matter expert for the delivery and execution aspects of strategic projects■ Manages Large-scale, complex programs and works with clients to help them deliver their projects on time, within budget and to the desired level of quality■ Provides advice to CXO Level clients and helping them to maximize the value of their technology investments■ Delivery of Business Strategy and IT enabled business solutions to clients as part of a major business transformation■ Managed P&L for large projects and worked with various Business Units in maximizing the benefits out of consultation projects by managing resource allocations, balancing needs and demands, and utilizing existing knowledge and experience pools■ Responsible for consultation pre-sales activities, conducting presentations, creating needs, and closing deals■ Working with clients by assessing current business and information and applications architectures, understand their needs and provide advice on systems choice through performance evaluation and vendor selection■ Provides consulting support for business and IT projects requiring a broad business and technical understanding■ Conducting PMO assessments using PMI’s OPM3 and establishing PMO including EPM tools■ Responsible for major consultancy project assignments "project mobilization"; including end to end recruitment, initiation, planning, executing, closing, and hand-over to operations■ Leading and managing a highly motivated diverse group of professionals ■ Translating business and IT strategies into operational solutions■ Contributed to Bid Management by writing RFPs and multimillion dollars proposals■ Below are some of the consultation engagements: - Saudi Ministry of Commerce and Industry - Saudi Ministry of Interior - Saudi Council of Cooperative Health Insurance

Amman, Jordan, Jo

Responsible of executing the largest digital transformation program in UNRWAHands on management of nine Million Dollar IT Program for United Nations Relief and Works Agency with teams in four countries to deliver integrated web-enabled Portal that provides Agency-wide access and update capabilities for over 4.7 million refugees' data. The Portal is linked to a Document Management System holds 14+ million documents" and integrated with a Workflow Engine. This includes:Managing around 60 resources in 4 countries (include: hiring, training, monitoring, and HR matters)Managing Project Funds, Vendors, Suppliers, and Project Cash FlowEstablishing the Program Management Office to manage this ProgramManaging 5 related Projects in the IT Program:Project 1: Creation of new Refugee Registration Information Web PortalBusiness requirements gathering, analysis, and system pilotingManaged Vendors to build Web Portal Application using Microsoft .NET, Workflow, and DMSDesigned Hardware Infrastructure to support the newly implemented systemDesigned Disaster Recovery Plan and Backup proceduresDesigned Issues and Support Escalation ProcessesProject 2: Scanning and preserving more than 14+ Million Refugee DocumentsProject 3: Expansion of Refugee Registration Offices in 4 countriesEvaluated connectivity options in to connect all offices in 4 countriesConnected Camps and Area Offices with Field Office using MPLS, Microwave, Fiber Optics, WiMAX, and DSLProject 4: Issuing of new 5 million Registration Cards in 4 countriesProject 5: Training of more than 400 business users and system administratorsManaging the communication channels with other UN agencies and host governmentsCreating and distributing progress reports, project budget sheets, donors reports, and project plans

Amman, Jordan, Jo

Managing the Business Solutions Group which includes the following:o Banking Solutions Departmento Insurance Solutions Departmento Document Management Solutions Teamo Workflow Implementation Teamo Documentation Departmento Custom Development and Kiosk Team

San Diego, California, Us

Business technology consulting and software engineering firm based in Southern California. Managed Software and Quality Assurance DepartmentsManaged IT operations for company with several large financial clients in the United States.Established PMO "Project Management Office and took lead involvement in all company's projects, which include projects preparation, projects management, and projects follow upProject Manager for multimillion dollars projects, which include projects preparation, projects execution, controlling, and projects follow upLead involvements in business analysis, business requirements creation and functional specification creation. These requirements ranges from custom made applications to over-the-shelf CRM/ERP/SCM/DW applicationsResponsible for defining and implementing the company's information technology plan including long-range strategic goals, organizational structure, staffing needs, hardware and software platforms, application requirements, policies and procedures, training, and support needsPlayed major role in defining HR policies which include Training Plans, Performance Reviews and Evaluation, Bonus System, Vacations and Leaves System, Recruitment Plans, Drawing Career paths for the staff, and mentoring managers and leadsLead involvements in evaluating proposals, creating proposal response documents, and projects initiationResponsible for designing, implementing, and maintaining Disaster Recovery PlanDeveloped and implemented quality assurance practices and enforced companywide processesStaff training and supportWorked as Consultant for our clients to establish Business Processes and Automation ToolsWorked on ISO 9001 certification and CMM assessmentManaged source control and build processes "Configuration Management"

A Silicon Valley internet startup which offered an online scheduling service. Established Operation and IT department including policies, procedures, and staffingCreated and enforced companywide processes, and managed Software and IT projectsDirect involvement in ENVIZ application design and implementationBuilt the Intranet network infrastructure, including routers, firewall, and Windows ServersCreated and managed the company's Help Desk/Customer Support departmentWorked closely with ENVIZ's clients like "Sun, eBay, Oracle, and Keynote" to implement ENVIZ services in their environmentDesigned and performed performance, load, scalability tests, and established defect tracking and Test LabLed a team of highly talented QA engineers in defining test specification, writing test plans, executing test cases, and writing automation test scriptsEstablished Customer Support Departments procedures, database, and staffing to support more than 1.5 million usersCreated and enforced IT and Quality Assurance procedures for all internal processes "Data Center maintenance plans, software releases, partners' integrations"Managed the implementation and testing of the ORACLE database schema, ran stress tests, and verified/maintained database integrityWorked with Marketing and Development teams to manage customers' issuesManaged and maintained the Operations department's UNIX and Windows

Scottsdale, Az, Us

"Acquired by JDA Software"Manugistics is a leader in delivering innovative pricing and supply chain software solutions. "Y2K Team Lead". Developed and executed Year 2000 test plans and casesDeveloped automated test tool using C++. The program saved 80% of debugging time and significantly increased product quality and customer satisfactionDesigned, developed, and implemented test strategy, test plans, and test procedures for semiconductor industry software toolDeveloped and maintained product installation program using Install ShieldDesigned and prepared technical documentationEstablished new defect tracking and customer support systemAssisted in developing and implementing quality assurance practicesSupported the technical support group by answering their inquiries

CA/TN USAHelping companies to achieve their information systems goals Worked as contractor for several clients "Oracle Corporation, NASA, and Safeway USA"Conducted Software QA and Software Engineering TrainingConducted Oracle and dBase TrainingHelped in establishing IT infrastructure and POS for several Chain Stores in the U.S.Installed, Configured, and Maintained Inventory and Point of Sale POS SystemsProvided Windows OS support for several clients and solved customer issues

Leading Across Borders And Cultures

Digital Execution

Program On Negotiation

Leadership For Strategic Execution, Leadership

Leading Professional Service Firms, Organizational Leadership

Executive Program In Leadership: The Effective Use Of Power, Organizational Leadership

Phd, Social Behavior

Ms, Computer Software Engineering

Bachelor Of Science, Computer Science