Jessica Macqueen, Bsn, Rn Email & Phone Number

Atlanta, Georgia, United States

Cardiac ICU Registered Nurse

Sandy Springs, Georgia, United States

Kennesaw, Georgia, United States

Kennesaw, Georgia, United States

Brookhaven, Georgia

-Opened the newest restaurant in Brookhaven - December 2010-Knowledge of a wide variety of wine and beer-Anticipated guests’ needs and ensured customer satisfaction-Trained new staff members on standards of service while working as a team-Demonstrated ability to acknowledge guest complaints and determine necessary follow up

Alpharetta, Georgia

Greater Atlanta Area

Greater Atlanta Area

Greater Atlanta Area

• Certified Phlebotomy Technician -Certification #: A4K7H3B3
• Developed and implemented marketing programs focused on driving growth for the practice
• Practice lead focused on product set (Skin Medica, Revisions, Obagi, GloMinerals, and injectables) resulting in incremental of $200,000 per year in revenue for skin care products
• Train new employees on the company culture and how to run the practice efficiently
• Direct link between physician and patient (answering questions, making the patient feel comfortable)
• Scheduling new and existing patients for 5 total doctors and estheticians (approximately 20-40 patients per day)

Greater Atlanta Area

-Targeted prospects to gain new business while responsible for growth with existing customer base-Responsible for updating current and creating new marketing material-Social media marketing: creating material to share with followers each week, mass marketing emails through MailChimp, update Yelp, Glassdoor, Linkedin, Facebook, Twitter, Angie's List.

Dunwoody & Chamblee, Georgia

-Applied different sales techniques in order to sell coverage, upgrades, fuel, and additional products-Performed check-in and check-out of vehicles; documenting damage and filing report if needed-Responsible for keeping customers' contracts financially ahead with rental-Performed customer satisfaction/follow up calls - determined necessary action to.

Greater Atlanta Area

-Managed and maintained detailed day-to-day schedule for parents and their 3 children (ages 7, 11 & 13) - posted schedule each evening for the following day-Set up oldest son's tennis tournaments and practices-Created appointments for parents and children-Planned events for children at a large magnitude (birthdays, holiday events) - including catering.

Greater Atlanta Area

-Answered phones and checked guests in to club-Assisted in showing potential new members around the club and features - potentially selling them in to a membership-Took payments for membership & smoothie bar-Managed inventory for smoothie bar & retail sales-Managed check-in & check-out of children in the child care facility-Entertained children while.

Greater Atlanta Area

BUCKHEAD DINER-Took on management responsibilities such as authorized guest compensation, ensured the highest levels of guest satisfaction, and assisted with beverage inventory-Aided in marketing campaigns and drink menus for bar-Fine dining establishment, served food and beverages to customers while maintaining a comforting atmosphere-Managed the.

Greater Atlanta Area

BUCKHEAD BREAD COMPANY & CORNER CAFE-Maintained the wait list and sat people at their tables in a timely matter-Sold artisan breads and gourmet desserts to customers-Took to-go orders as well as made specialty coffees-Summer 2010 managed and worked Sandy Springs Farmers Market for the Corner Cafe: selling bread, running logistics of day, and responsible.

Bachelor Of Science - Bs, Nursing

Activities and Societies: KSU Student Nursing Association - Membership Chair/Historian, National Student Nursing Association

Bachelor Of Science - Bs, Pre-Nursing Studies

Bachelor Of Business Administration (Bba), Marketing

Activities and Societies: Zeta Tau Alpha

Education record