Jehma Ann Aquino Email & Phone Number

Olympia, Wa, Us

United States

Provide exceptional customer service and high quality products

Lacey, Washington, United States

Built a website to simplify the process of placing orders for both existing and prospective clients Achieved a 50% increase in online sales of baked goods through effective digital marketing strategies within 3 monthsMaintained a 95% customer retention rate, indicating high satisfaction and loyalty Set up a calendar and scheduling using the Square application making it easier to make appointments for my current and future clients Research, planning, and writing a business plan Maintain business bank account and taxes Manage sales and expenses using Microsoft Excel and Microsoft Word Customer Service duties including phone calls, email messages, and follow-ups concerning product delivery and quality concerns Managing Partner

United States

Maintained 100% accuracy in cash handling and register balancing, ensuring proper financial accountabilityProcessed POS transactions, including checks, cash, debit, and credit purchases or discountsAchieved a 95% resolution rate, effectively solving customer problems and providing satisfactory answers

California, United States

Entered information from handwritten forms into a spreadsheetUtilized data entry and data processingChecked and responded to emailsResearch various companies for contact informationInput order information into spreadsheets and created invoicesOrganized e-mail contactEstablished a professional work environment at homeProduces accurate and high-quality workCreated and updated the company's spreadsheetArranges meetings, appointments, and executive travelSolved design challenges by reviewing clients' existing work andproviding for improvement

Philippines

Increased positive feedback from 75% to 90% after implementing proactive communication and empathy techniques to deal with customer inquiries and resolve issuesAchieved 100% accuracy in data entry and document management, improving record-keeping and reducing errors in reports and documentation using Microsoft Access

Philippines

Increased response time by 40% for technical support requests and rated 95% satisfaction by students and staff.Performed installations, repairs, upgrades, backups scanned, and remove malware and other maintenance tasks.Effectively communicated with parents, students, and staff to resolve issues and ensure smooth operations.

Associate'S Degree, Computer Engineering

Activities and Societies: "SAITE - Student Assembly in Information Technology in Information 2014" "Software Freedom 2014 Y4IT - Youth.

Business English Communication

Computer Science For Data Science