Jeila Carr Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

At Drive Social Media, I contribute to the development of strategic plans for clients across diverse industries, including restaurant/bar, fitness, legal, construction, and healthcare. As a Business Development Representative, I play a key role in educating prospects about Drive Social's marketing approach. I make over 600 proactive outbound calls each week with booking an average of 2 qualified meetings per day.

VetBloom is a SaaS-based learning ecosystem for the veterinary industry, creating and curatingbest in class content for delivery to over 70,000 users through a fully customizable technologyplatform. As a Senior Customer Success Specialist, I conducted comprehensive demonstrations of VetBloom's innovative SaaS platform for potential veterinarians, facilitated training and onboarding for new clients, and met with existing clients to ensure ongoing platform success.Seeking new challenges and growth opportunities, I transitioned from VetBloom to pursue a career in sales.

Woburn, Massachusetts, United States

As the Call Center Manager at a leading 24/7 veterinary emergency hospital, I helped in establishing and developing a Call Agency department for Massachusetts Veterinary Referral Hospital. My role involved orchestrating weekly one-on-one sessions with team members to foster professional growth and conducting regular team meetings to enhance collaboration and efficiency.I actively contributed to the recruitment process by reviewing candidate resumes and facilitating insightful phone interviews, ensuring the selection of qualified individuals aligned with our organizational goals.In managing client interactions, I handled customer complaints and escalations with a focus on addressing concerns and questions promptly, ultimately achieving high levels of customer satisfaction. My commitment to excellence in call center operations contributed to the overall success of Mass Vet.

Woburn, Massachusetts, United States

In my capacity as a Client Care Supervisor at Massachusetts Veterinary Referral Hospital, a renowned 24/7 animal emergency hospital, I led operations with a focus on delivering exceptional client experiences. My responsibilities included conducting annual performance reviews, engaging in one-on-one sessions with team members to foster individual growth and excellence along with handling client escalations.I managed End of Day finances, with ensuring the accuracy of transactions and promptly corrected any errors, contributing to the financial integrity of the organization.At the bustling front desk of this 24/7 animal emergency hospital, I ensured a seamless and personalized experience for all clients. My dedication to operational efficiency and client satisfaction played a pivotal role in the success of Massachusetts Veterinary Referral Hospital.

Woburn, Massachusetts, United States

Associate'S Degree, Business Administration And Management, General

Education record