Emmanuel Joseph Email & Phone Number

Lagos, Nigeria

I provided exceptional technical support to WordPress users, enabling them to fully leverage the power and flexibility of the popular content management system. My role involved troubleshooting and resolving complex issues related to WordPress installation, configuration, customization, and maintenance. I provided guidance on best practices for website optimization, security, and performance, and worked closely with customers to identify and implement effective solutions.In addition, I documented and communicated technical issues and solutions to other members of the support team, contributing to the development of an extensive knowledge base and ensuring that customers received consistent, high-quality support.

Managing a team of remote engineers across Nigeria comprising of frontend, backend, devops and mobile developers to deliver awesome projects for our clients. (https://ladders.com.ng/)- Successfully built and delivered Auto-reward cash, airtime & gifts USSD + Web appplication for Nescafe Nigeria.- Successfully built and delivered Milo Ready-To-Drink Facebook Quiz Application for Nestle Nigeria.- Successfully built and delivered Sales and Inventory cloud based management applications.- Successfully built and deployed Admission Portal for Crescent University Ota- Successfully built and deployed Admission Portal for Alhikmah University, Ilorin- Successfully built and delivered FixMyNigeria Social Initative Project.

Eti Osa, Lagos State, Nigeria

As the lead software developer for a church organization, I successfully managed a team of software developers and user experience engineers to develop applications that were used by thousands of people on a weekly basis. I oversaw the development of multiple internal APIs and tools that were used by various departments, branches, and continents, and provided support to various teams within and outside the organization.I led the development of numerous projects, including those for the Pistis Foundation, an NGO, PLLI, a leadership institute, church membership systems, donation collection, event management, and more. My expertise and guidance were crucial in ensuring that these projects were delivered on time, within budget, and to the satisfaction of all stakeholders.I was responsible for managing the operation of the technology team, ensuring that developers were efficient, productive, and motivated. Through effective communication, goal setting, and performance management, I successfully fostered a positive work environment and promoted a culture of excellence and innovation.

Lagos, Nigeria

Managed the maintenance and enhancement of Monospace's and clients' websites and applications across various industries such as banking, education, and agencies.Cultivated a transparent and collaborative work environment to foster teamwork and effective communication among team members.Helped identify clients' technical needs, while delegating tasks and setting timelines for timely project completion.Provided comprehensive support to clients throughout the implementation process and continued assistance post-delivery, ensuring their satisfaction and success.

Lagos, Nigeria

Responsible for identifying client's requirements for websites, web and mobile applications and ensure that output delivers business results.Ensure timely development and execution of all projects working closely with the graphics team, other developers, sales team, and account management teams.Assign tasks, set timelines, review, recommend, or implement changes as necessary to ensure quality, consistency, and effectiveness of all desired outputs.Maintain and implement feature enhancements, carry out routine site maintenance, come up with solutions to intractable problems, and recommend new technologies.

Lagos, Nigeria

• Collaborating with the development team to design and create functional and visually appealing websites and web applications.• Implementing responsive design principles to ensure optimal user experience across different devices and screen sizes.• Writing well-structured and efficient code while adhering to coding standards and best practices.• Participating in code reviews and collaborating with peers to improve code quality and functionality.• Assisting in troubleshooting and resolving technical issues to ensure smooth website operation.• Learning and integrating new technologies and tools into the development process.• Working closely with designers to transform visual concepts into fully functional websites.• Participating in project meetings to provide updates, insights, and recommendations to enhance project outcomes.• Contributing to the testing and quality assurance process to identify and rectify bugs and inconsistencies.

Nigeria

Developed and implemented complex Internet and Intranet applications on multiple platforms, including the University Website, Admissions Platform, and Online Test Administration platform.Provided continued maintenance and development of bug fixes and patch sets for existing web applications.Provided support to prospective, current, and past students on how to use technology tools, software, and internet applications.Collaborated with different faculties, units, and departments to develop relevant tools for both academic and non-academic projectsCreated documentation and instruction materials to guide multiple user categories.Developed reporting templates for easier feedback gathering.Transitioned the university from a Cash-based payment system to a fully automated online payment system.Improved result processing platform by implementing a secure online resulting processing system.Designed and implemented a multi-location time attendance logging system for staff members.

Making Strategy Work During Disruption

Bachelor'S Degree, Information Technology

Nigeria Certificate In Education, Mathematics And Computer Science